
Google Analytics and Digital Accountability with Kevin Roy
with Shane Barker
In this episode, Shane Barker and Kevin Roy explore Google Analytics and digital accountability, revealing how to harness data to boost conversion strategies. Kevin simplifies the tool’s complexities, offering insights on KPI tracking and digital channel optimization. They also tackle the challenges of choosing the right SEO agency and underscore the importance of continuous learning, providing tips for marketers seeking to elevate their digital performance.


Kevin Roy is the Co-Founder and CEO of GreenBanana SEO, a digital marketing agency specializing in measurable SEO solutions for businesses of all sizes. With over 15 years of experience in online marketing, Kevin has helped hundreds of companies increase their online presence, driving growth and ROI across diverse industries.
Before launching GreenBanana SEO, Kevin honed his expertise leading strategic marketing initiatives at various tech and advertising firms, developing cross-channel campaigns that maximized visibility and conversions. His passion for data-driven results and innovative strategies earned him recognition among New England’s top digital marketers.
Widely regarded as a thought leader, Kevin regularly shares insights through speaking engagements and industry conferences. Beyond the boardroom, he actively mentors emerging professionals, championing best practices and ethical standards in digital marketing. His dedication to delivering tangible outcomes positions him as a trusted ally to businesses striving for meaningful, long-term success.
Episode Show Notes
In this engaging episode of The Marketing Growth Podcast, host Shane Barker sits down with Kevin Roy, co-founder of Green Banana SEO, to dissect the power of Google Analytics and the concept of digital accountability. The conversation dives deep into how proper setup and goal tracking in Google Analytics can transform raw data into clear insights—helping businesses understand where their website traffic comes from and how effectively it converts. Kevin explains that even though the tool may seem complex at first, focusing on key performance indicators such as form fills, phone calls, and purchases simplifies decision-making and campaign adjustments. He emphasizes the importance of knowing which digital channels are truly working and shares advice on reallocating budgets to capitalize on the most successful platforms. Beyond the technical details, the duo explores the broader challenges of digital marketing, from audience targeting to managing expectations, all while sharing personal anecdotes and favorite reads that fuel continuous learning. This episode is a must-listen for marketers eager to harness data-driven strategies to optimize performance and boost ROI.
Books mentioned
- Think and Grow Rich
- Cash Flow Quadrant
- 10% Happier
- Tribe of Mentors
Brands mentioned
- Google Analytics
- Green Banana SEO
- I Just Met Kevin
- AdWords
- TikTok
- Target

Welcome to the Marketing Growth Podcast. I’m your host, Shane Barker, and I’ve been speaking to Kevin Roy, the co-founder of Green Banana SEO, a pay-for-performance SEO and digital marketing agency. On today’s episode, we’re going to dive into the depths of Google Analytics and digital accountability.

So let’s talk about, so you guys, obviously, with the pay-per-performance model, you guys have to have a great understanding of Google Analytics, right? I mean, when it comes to that, because your performance is going to be a big indicator. There are a lot of tools out there. I think Google Analytics is the one that most people know about. And so I wanted to talk about digital accountability and Google Analytics, and kind of talk about how people can use Google Analytics to make a more informed decision. Like, how do you guys do it for your clients? And I just want to get a little more information on that as well.

Kevin Roy
That’s one of my favorite tools of all time, GA. I know it’s really complex, but the base, the top line of it is not super hard to understand. I think inside of Google, there’s traffic across all channels, right? And that right there tells you how everybody is getting to your website. So the first thing that we look at when we onboard a client is: how are people coming into your website, and are they doing what you want them to do? And that is like, you know, phone calls, form fills, white paper downloads, online purchases. If those aren’t hooked up into Google Analytics—which isn’t really that much effort—you can have a web person help you do it. If it takes them longer than an hour, they don’t know what they’re doing, right? It’s not a super hard thing to do. But that tells you, hey, I’m running a Facebook campaign or an Instagram campaign or an AdWords campaign, and, you know, organically, my site brings in conversions of 20%, but my AdWords campaign brings in 1%. Well, if your site’s converting at a certain percentage rate, then something’s screwed up about your AdWords campaign for sure. So what I love about that tool is, number one, it keeps you accountable. So no matter what anybody is going to tell you—and everybody has their own, not everybody, but a lot of people have their own analytics that they, you know, they’ll either reskin GA or take their own site analytics—but Google Analytics is like the great equalizer. So if you’re doing great in GA, it’s very hard to refute that. If you’re doing terrible in GA, it’s very hard to refute that. So, you know.

It’s definitely a place to start, right? Like, last time I checked, the traffic’s coming, usually from Google. And this is a Google tool, so they’re in the business to make sure it’s good.

Kevin Roy
And it tells you if your Facebook campaign is working. You can actually hook all your stuff, like AdWords. You can dovetail that entire thing in so you don’t even have to look in someone’s Google Ad console. You can just push it into Google Analytics and see what keywords are converting if the campaign’s set up properly. You know, I can’t tell you how many people will look at someone else’s website, and they’re a local company, and they’ve got, you know, 10% of their clicks from six states away in AdWords. So that means that they’re inefficiently running their campaign. And you can see that in Google Analytics.

Yeah, you can’t go wrong with it. I mean, there, once again, you can go real far down the rabbit hole. But the idea of it is, it has some basic information, and you can either dig deeper if you want to, or you have the surface stuff that you can look at and say, okay, now this makes sense. You don’t have to be a data scientist to be able to go in there. I mean, that’s the goal of it, right? It’s like, where’s my stuff coming from? And they make it easy to do that. Once again, you can absolutely go down the rabbit hole, but I think it’s easy. So what would you recommend for, you know, because obviously, with the amount of data they’re collecting and stuff like that, what would you recommend being, if I was a marketer, the two things that you would focus on when it comes to Google Analytics?

Kevin Roy
The number one thing is, so you identify your KPI, your key performance index, like form fill, phone call, purchase, white paper download. You add that as a goal in Google Analytics. So Google Analytics has a ton of data about who’s coming, where, what device they’re using, what location they’re coming from, like, what time of day it is, their gender, the publications they like and don’t like, the specific mobile phone they’re on, the keyword they clicked. And all that stuff is really overwhelming and doesn’t make any sense. But if you tie it to a conversion, it almost like beautifully comes together and starts to make sense. You’re like, “Oh, we’re running this campaign right now, and my client is spending all their money on sports radio targeting men, but I look here and only women are buying. Maybe I should shift my ads to a different audience.” Right? And you can do that in analytics with goals. But if you didn’t have that conversion set up, you would just see, well, there’s a ton of men going to the website, right? I didn’t think you were winning, yeah, and some people were buying. But, you know, it’s—or I’m running this national campaign, and for some reason, California has an 18% conversion rate and Michigan has a 4% conversion rate. No dig on Michigan or California, I’m just making it up, right? Yeah. Then you’re like, “Well, I only have this much budget. Why would I run it in the state that’s not converting? I’m just going to push it into California until people in California are stopped by,” right? So, you know, you can see all that stuff in GA when you put in the goal. So that’s the number one, like number 1, 2, 3, 4, and 5 thing that I would do. And then go into all traffic channels, and then you can see what medium they’re coming from. And you can click into each one of those.

Gotcha. And we asked someone to talk about whether it’s referral traffic or organic traffic, or anything, and then go into social and see if it’s Facebook or Instagram or Tiktok or wherever you’re connected in it.

Kevin Roy
Right. I was on with an automotive client, and they said, “Hey, we’re spending all this money on this automotive channel. Is it working?” And I was like, no. In Analytics, they have a 1% conversion rate, but this publication is hitting the cover off the ball. And they’re like, “Oh, we didn’t even think that mattered.” I’m like, “Well, if I were you, I’d take your money out of that one and put it in that one,” right?

And that’s the value of it, right? I mean, that’s the thing is, like, how do you know if something’s working or not working if you don’t have it conversion-based, if you don’t know what the deal is? Because we all in our minds, even as marketers, if you’re doing this for 30 years, you have an idea of what you think is going to work. But who cares if you know? That’s the whole point of the software, that somebody else can tell you, “Hey, that is working,” or, “No, it’s not working,” right? And what do we need to do to change that?

Kevin Roy
Otherwise, it’s just like educated guesses. So if you look at someone’s, if you look at Analytics without conversion tracking, you could say, “Well, there’s a lot of people from this state coming, and they’re spending a lot of time on the site.” That’s a good indicator. The bounce rate’s low. Those are good indicators. But what if everybody from another state was spending half the time on the site, but converting at double the percent, right? So you’re really just guessing until you get that hooked up.

Yeah. And I think that’s the key, because it’s, you need the data, right? We all have ideas. And I can, we could talk and have a two-hour meeting, and I could tell you what my expertise is, and I think it’s going to be this, but at the end of the day, that’s what I tell people with SEO. People will go, “Well, you know, I think these are the keywords we want to go after.” And I’m like, “Yeah, but there’s no search volume.” They go, “Yeah, but we think people are looking it up.” And I go, “I can tell you they’re not.” It’s like, why go after something that doesn’t really… You know? That’s the thing is, us as owners, we think, “Oh, this is what we think it is,” right? We have certain terms we use, and this is what people are looking up. But I’m like, “I don’t care about any of that. I just care what people are looking up, right?” I just care about what is converting, not what we think is going to. Once again, don’t want to spend too much time on it. But the idea is, like, you’re going to have your opinion, I have my opinion. You hired me as the expert. Let’s throw it in and see what comes out of this thing. Right? Let’s go and take a look at the analytics, and so it’s going to come and tell us whether this is going well or it’s not going well, and how do we tweak the campaign, or how do we put more money towards the campaign?

Kevin Roy
Well, I say, if you’re going to hire an agency for SEO, you want to ask them what’s important to them. And I think, in my opinion, right, I know SEOs all do it differently, but the most important thing is finding the keyword phrases that are most important to generating business for the clients and getting those ranked. So I got a report from a big insurance agency in New England, and they said, “We want to leave our SEO agency because we got this report.” And the report looked awful, like red lines and bad graphs and flags. And I looked at it, and I said, “This is a scary report.” But I just Googled every single insurance-related keyword that I could possibly think of. I did a competitive analysis. Sucked your competitor’s keywords, put them up against yours, and you’re ranking top 3 for every single keyword that matters. So if you want to leave your SEO agency for us because you’re not happy with the relationship you have with them, sure, but they’re doing a great job, and this chart doesn’t mean anything.

Yeah, right. So, which is, as an agency, why would you send somebody something that’s going to scare them? They don’t know what it is anyways?

Kevin Roy
It works. It made them want to leave their…

Oh, I got you. Gotcha, gotcha, gotcha.

Kevin Roy
Current agency, and go to us, even though they didn’t know who we are. So, if you look at your website, if you look at my website, if you look at Google, or you look at Target, or just name a website, there’s going to be weird, sketchy links from the Middle East on the website. Yeah, right? And a lot of people get nervous about that, but Google understands that if you have a website and you’re on the internet, if you’re walking through the woods, you’re going to get a tick or a mosquito that sticks to you. It just happens, and Google knows that you’re not doing it deliberately. I didn’t put any of the weird links on my site. You probably didn’t. You didn’t put them on yours. Google didn’t put them on theirs. It just happens. So I think back to your question. What I would ask the SEO agency is: what are you going to do to get us ranked for the keyword phrases that matter?

Yeah, and I think that’s it. Do you understand, do you know what are the keyword phrases that matter? Right? That’s the other big question. It’s like, I want to be number one for this. Okay, well, where does it tie into? Is it a landing page? And then what is your conversion rate on it? Well, we have no idea. Okay, well, then let’s figure that out.

Kevin Roy
Yeah, and a great way to figure it out, and a lot of people aren’t receptive to this, but if you really, at the end of the day, want to find out what keywords work and what don’t, run it in AdWords. So I can get you on page one in the top three in 48 hours by building a good AdWords campaign. And if you get no business from that—like I’ve got a buddy that runs an online store and called me and said, “Kev, I want to switch to SEO. I want to hire you guys because I’ve been in AdWords for two years and have never gotten any business from it.” Well, why do you want SEO? You’re just going to get more of no business.

Yeah, it’s gonna take longer, right?

Kevin Roy
You just gotta figure out why. What if you’re on page one for a keyword phrase and it’s not generating any business, and it’s going to the right landing page, and it’s relevant, and stuff’s not broken? That’s not a good keyword phrase for you, yeah? AdWords lets you try everything almost instantly.

Yeah, and see if it works. Yeah, no, I love that. I mean, I love the fact that it’s like, it’s, you know, your PPC is not working. Getting on there organically, you can do it, but it’s not going to change the result. Like, it’s, you know, I mean, it’s like, yeah, you’re not paying per click, but you’re going to pay to get there through SEO work. That’s going to happen. And then, you know, it really comes down to the conversion, and are you going after the right keywords, which is most people’s problems—they don’t know the keywords. And that’s understandable. That’s why we have agencies that can help people with that. But I think that’s one of the big issues: expectation. And, you know, what do you expect the outcome to be?

Kevin Roy
I agree.

Yeah. Well, awesome, man, this has been fun. Kevin, I’ll tell you, you’re a wealth of knowledge, and congratulations on your success. Now we jump into what I call the fun section. Not that this wasn’t fun, because I’m gonna have a great time, my friend, but this is where we kind of ask you some of the big questions. And this is, this is a big one. So I know this is the Monday we’re doing, we’re doing this interview, and I think you’re going to be ready for this. But if you could talk to 25-year-old Kevin, right? I don’t know how long ago that was, but let’s just, you know, let’s just say a few years ago, whatever it was. 25 years, man, that’s it. I hear you, and we’re sneaking up into those older years, we’ve made it so far. But what would you tell 25-year-old Kevin? I always joke around about Kevin 1.0, I was—what would Kevin 2.0, which is you today, tell Kevin 1.0? What would be the thing that you would tell?

Kevin Roy
Well, jokingly, I would say, buy Fang, right? Because then I’d be, you know, rich. Yeah. So, um, but I think I would say, when I got out of grad school, I legitimately thought that I didn’t have to learn anymore, that I’d already done all my learning. And so I would just say, you know, read everything you can on a subject that’s fun, yeah. And, you know, because constantly learning new things, I think, is essential to any business, even if it doesn’t apply. Like I read about quantum theory. It doesn’t, you know, it doesn’t directly relate to marketing, because I don’t feel like reading about SEO every single day. So I read about like health and fitness, and just—I just like to learn about, you know, I’m reading about cryptocurrency right now because I don’t get it, and it bugs me that I don’t get it, so I want to learn as much as I can about it, right?

So it just makes that makes two of us cryptocurrency. I’ll tell you, I’ve had friends for years say, “Hey, you got to jump into this,” and I’ve read a lot on it, and I still don’t get it. I’ll just be honest with you, I have plenty of friends that jumped into dinner. “Oh, you can do this. You can do that.” I just still—there’s just a disconnect for me, like I’ve read so much on it. I just feel like there’s something that I’m missing, and any time I’m not going to invest or put money into something that I just can’t fully wrap my head around, you know? And I guess I think early on, some of the people that were pitching me were people that I knew that were, like, big affiliate people, you know? So I was like, maybe it’s a little shady. And I was like, I’m not really going to jump into that. And of course, the ups and downs of it. But yeah, I’m with you on the cryptocurrency thing. If somebody can explain that to us in layman’s terms, and maybe you just have to talk slower for me or something, I don’t know. But I just like, you know, I don’t know. It’s kind of a crazy little deal. So what would be, honestly, I know you talked about this a little earlier, about your Think and Grow Rich book, which is like an instant staple. Like, if anybody is listening to this, hasn’t, you know, read that book, the Think and Grow Rich. You have to go do that. I actually listen to it once a year again, because I think it’s that important. I think it’s just the way they would, you know, just the concepts are just, they’re evergreen, like, it’s crazy. That was written—I don’t know—80 years ago, 90 or whatever it was, it was a long time ago. What are some of your other favorite books out there that you like?

Kevin Roy
So, you know, one of my—I read Cash Flow Quadrant by Kiyosaki, which is a real estate book, and that actually got me to develop our SEO model, which sounds kind of weird. I just finished 10% Happier, which is a great meditation book.

I read that, yeah. Yeah, that was a great book where he had the panic attack on, yeah. That was a great book. I read that and was like, wow, because I’ve always wanted, I love the idea of yoga, and you know, do that, and you know, do that, and I guys don’t know. And then when he started talking, he’s like, me, I was like, real skeptical, and I just don’t know if I’ll be able to focus. And yeah, that was a great book. I was, I was definitely recommended.

Kevin Roy
Yeah, it’s like, the like, Tribe of Mentors by Tim Ferriss. So, so back to the 10% Happier thing. So I listened to Tim Ferriss all the time because I love listening to him, and if he breaks down like top performers. And What? What? How they got to where they where they are, right? And like, 95% of them, meditate all across the board, like, you name, like a super famous, super successful person, and almost every single one of them meditates in some different form, right? So that’s why I started, you know, reading about that, because I still, I can’t sit still for five minutes, but…

That’s me, and I’ve got that same disease. But that’s why I was, that’s why I was intrigued by it. Because I’m like, I feel like my thing for meditation is like, I’ll, like, I’ll do, like, long walks, or go to ride a bike, which is a little—it’s not a meditation, but it’s my way to, like, kind of unravel the crazy things that go on in my head. Because you and I are very much the same. I have a partner that’s a process person, and I’m a crazy idea guy. Like, I buy $1 for every idea we— I could just retire because it’s like, “Oh, I’ve got this thing.” And they’re kind of, everybody’s like, “Oh, here goes Shane with his ideas.” You know, we’re gonna have to implement this. Or tell him that’s a terrible idea. My wife has to deal with the same thing. I’m like, “Hey, we’re gonna buy land in Mexico.” And she then, 24 hours later, she’s like, “We’re not buying land in Mexico.” Okay, sounds good. Let’s not do that. I’ll talk to you tomorrow. Thank you for talking me off the ledge. I love you. I’m gonna go back in and do this. You know, it’s kind of like that. So I get it. So you’re very, you’re personally, you’re very much like me, which is, which is interesting. So you talked about what you talked about, Tim Ferriss. Obviously, I’m a big fan of Tim Ferriss. If you could have dinner with three people dead or alive, I think Tim would probably be at that table. I would venture to say that he would probably be there. What are the other two or three people that you’d have at that table?

Kevin Roy
All right, so Richard Branson. I love Richard Branson, and then, honestly, Arnold Schwarzenegger, I would love to meet and talk with Arnold Schwarzenegger.

Break that one down for me. So why Arnold? Because, I mean, I’m in California, and I do like Arnold. I think he’s, I think he’s phenomenal, the success that he’s had, and being the governor and all kinds of stuff, it’s breaking barriers. But why Arnold? What’s What intrigued you about him?

Kevin Roy
So look at all the things that he did, right? So he comes to the US with no money. He builds, he starts a masonry business and becomes a millionaire off of the masonry business.

I don’t know if I knew that.

Kevin Roy
He wins Mr. Olympia like seven times, and then somewhat. And then it jumps out of it for a couple years, and someone says, “You’d never be able to do it now.” And then he came back and said, “I can still do it.” And he came back and he won it again. Then he married a Kennedy. He becomes a governor, right? It’s just like, like, like, the things that he has set his mind to, and has done, have been just unbelievably fascinating to me. I just…

I didn’t know his—I didn’t know as a masonry. I had no idea about that. So everything else I definitely knew, because I’m in California, when he became the governor, I was like, okay, there we go. I mean, Arnold’s jumping up. I mean, you know, I guess Ronald Reagan’s kind of the same thing. I mean. Regards to, like, you know, was an actor and all that kind of stuff, and then jumped into politics, and there’s other people that we probably don’t need to mention right now, because that’s a whole nother conversation, right? Mr. Trump, anyway, Sam, that’s a whole nother conversation. But, well, cool man. Hey, this is Kevin. I knew this was going to be funny. You have a you and I have a lot more in common than I ever thought. I like to have these kind of podcasts. It’s kind of kind of cool. And if anybody needs to get in contact with you and learn more about your agency, any kind of fun stuff like that, where can they go?

Kevin Roy
So they can go to, I always forget my business card, right? Short attention span. So I bought, ijustmetkevin.com, or you can Google I just met Kevin, or you can go to Green Banana SEO.

That is, that is awesome. And I actually did put in I Just Met Kevin, and it actually goes to your website. I love that, because when I saw it, I was like, “Oh, let me see what he’s got here.” I was like, it moves to his website. It’s probably a good move, because you forget the business cards, and you said, “Hey, I just met Kevin.” Easy to remember. And then it goes to the website. So I love that. Love how you afforded that. That’s classic. Well, hey Kevin, once again, man, it awesome having you on the podcast today. Have a great rest of your day, and I’m sure we’re going to be keeping in contact. We’ll talk here soon.

Kevin Roy
Thanks, man. I thoroughly enjoyed it.

Absolutely. Talk soon.

Kevin Roy
Take care.

Thanks, Kevin. It was an absolute pleasure speaking with you from quantum theory to Google Analytics. Our conversation was a lot of fun. Until next time, before I sign off, I wanted to remind our listeners that my team and I can help you grow your online presence through SEO and PPC marketing services. Get in touch with us now. Stay tuned to Shane Barker’s Marketing Growth Podcast.