So, it’s funny—I have to tell the audience that I didn’t set this up for you to say this or for me to say this, but it’s interesting. My main focus right now is the workshops I’m doing for brands on how to work with influencers. Because there really is a huge disconnect between brands and influencers. Not all of them, of course, but overall, from what I’ve seen and the research we’ve done, there’s just this huge disconnect. I talk to brands, I talk to influencers, and the problem is that brands often treat influencers like, “Hey, send them a product and let’s see what happens,” without caring about metrics or clearly defining expectations. They’re not asking specific questions like, “What’s included in your brief? What does this actually mean?” And that’s where I’ve shifted gears. That’s what the whole UCLA thing and the curriculum I taught there was about, and that’s why we’ve developed these workshops. The idea is, if you’re going to do influencer marketing, there’s a right way to do it. It’s not guaranteed every campaign will be successful, but there are certain things you must do—questions to ask, clear briefs to put in place.
You need to understand that if you’re reaching out to an influencer because you love their content, don’t give them a brief that’s going to strangle their creativity and force them into creating exactly what you want. Obviously, you like their content, so let them create within boundaries—they understand their audience best. It still has to resonate with your brand, but let them be creative. Don’t micromanage their process. Also, make it more of a relationship rather than a transactional approach of, “Hey, we’re the brand, we’re paying you, this is exactly what we want.”
I see this all the time—brands coming to me and saying, “Hey, this is Kim Kardashian’s cousin, we want to work with her.” I respond, “Okay, that’s great—but why?” They say, “Because it’s Kim Kardashian’s cousin.” Well, that doesn’t mean anything to me. Give me a reason: have you looked at her profile, checked the analytics, noticed great engagement, or seen that she’s never worked with these types of brands and think she’d be a good fit? Usually, the response is just, “No, it’s Kim Kardashian’s cousin,” and we’ve already been over this. That alone doesn’t matter. Often, brands just look at followers and assume a large following automatically means it’ll work. It’s interesting, because, once again, education is the key here.
This is a terrible analogy, and I’m mostly saying it for comedic effect, but the way I explain brands and influencers working together is like two 15-year-old kids having a baby. I’m not saying you can’t have a baby at 15, but I’d strongly recommend finishing college, dating a bit, learning about life first, and then starting a family. In influencer marketing, it’s like two inexperienced parties rushing into something without proper preparation or understanding. I’m not saying you have to hire me or another consultant, but educate yourself a little bit. Understand you’re at the early stages, and better learn how to work with influencers.
Also, realize that not all influencers are the same. Everyone has their own way of running their business, their approach, and how they handle payment—if payment is even involved. Another key thing is the value exchange of time. You might have influencers who have a full production team—videographers and editors—yet you offer them a free $10 T-shirt and expect eight hours of content creation. That’s just not a fair exchange of value.
It’s important for brands to genuinely look at influencers, not just use software to pull lists and send out templated emails. If you’re going to start a relationship with an influencer, actually look at their content and pass what I call the eyeball test. When I started in influencer marketing, there was no software—it was purely about looking at content and deciding if it made sense. That human element, that EQ, isn’t going away. Artificial intelligence won’t replace the human aspect of relationship-building and decision-making. Influencer marketing needs human judgment. You have to see if influencers align with your brand as real people.
I appreciate you bringing this up because it’s a very important point. I don’t always discuss my workshops, but I’m doing it now because relationships really are essential. Great things can come from these partnerships, but you need to learn how to properly collaborate. And right now, that’s the disconnect.