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LEARNEmail Marketing
A smiling man with a beard, wearing a buttoned white shirt and a dark blazer, holds an open book with architectural images.

I can’t tell you how many times I’ve heard someone dismiss email marketing as “old-school” or “not worth it.” Email marketing is the underdog in digital marketing that just never dies. You can’t beat an inbox for connecting directly with your audience.

If you’re ready to find out why this method still reigns supreme, keep reading.

In this lesson, I explore the power and importance of email marketing as a reliable tool in a crowded digital landscape. We start by discussing why email marketing remains a cornerstone of digital strategies, highlighting its ability to drive conversions more effectively than social media. I also cover how to set up a successful email marketing strategy, from building a targeted list to defining clear goals and KPIs. By choosing the right tools and crafting engaging emails, you can ensure long-term success.

Start Reading Foundational Guide

In this lesson, we’ll cover the essential steps to building a successful email list from scratch. I’ll guide you through the importance of email marketing as a direct and controllable tool for business growth, and explore effective strategies for rapidly growing your list. You’ll learn the differences between single and double opt-in methods, how to select the right email service provider, and create compelling lead magnets. Additionally, we’ll discuss segmentation, automation, and best practices to nurture your list and maximize conversions.

Start Reading List Building

In this lesson, you’ll discover how email marketing tools can simplify and enhance your marketing efforts. I’ll guide you through key features to look for, including automation, segmentation, personalization, and analytics. You’ll learn how to choose the right platform based on your business needs and explore popular tools like Mailchimp and ConvertKit. Additionally, I’ll share tips for scaling your campaigns and avoiding common mistakes, helping you create effective email marketing strategies that engage and convert.

Start Reading Tools & Software

In this lesson, I will guide you through the essential components of writing better emails that engage and drive action. We’ll explore why email marketing remains a powerful tool, despite new trends in digital marketing, and how to craft emails that feel personal and authentic. You will learn how to write compelling subject lines, strong openings, and effective CTAs, while avoiding common pitfalls. I’ll also share strategies for growing and segmenting your email list to maximize relevance and engagement.

Start Reading Copywriting & Messaging

In this lesson, I will guide you through the fundamentals of A/B testing in email marketing. You’ll learn how to optimize key elements of your emails, such as subject lines, CTAs, and design, to improve open rates, click-throughs, and conversions. I’ll walk you through setting up, analyzing, and iterating on tests, with a focus on avoiding common pitfalls. By the end, you’ll be equipped to make data-driven decisions to enhance your email campaigns and boost performance.

Start Reading A/B Testing & Optimization

In this lesson, we will explore how to effectively leverage email marketing as a reliable revenue engine. You will learn how to set clear objectives, build and segment your email list, and craft compelling emails that drive engagement. We’ll dive into measuring success through key metrics, discuss common pitfalls, and examine the balance between personalization and privacy. By the end, you’ll be equipped with actionable strategies to create, execute, and optimize your email marketing campaigns.

Start Reading Strategy
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Shane Barker
Digital Marketing Expert
A smartphone displays the Marketing Growth Podcast page on Spotify, showing episode titles, play buttons, and host Shane Barkers profile photo at the top. The phones clock reads 7:37.

Is AI the Future of Social Media Marketing? A Conversation with Cortex’s CEO, Brennan White

Shane Barker’s latest episode features Brennan White, CEO of Cortex, revealing how AI is revolutionizing the way brands create and optimize content on social platforms. The discussion navigates from early digital marketing challenges to innovative, data-driven visual strategies that enhance performance. Discover fresh insights into automating creative decisions while retaining the human touch in marketing’s dynamic evolution. This episode is a must-listen for forward-thinking marketers.

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A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.
Today's guest...
Brennan White

Brennan White is the Founder & CEO of 71 West, a marketing technology platform that helps brands optimize creative decisions at scale. A passionate believer in data-driven marketing, Brennan has spent over a decade building teams and companies that bridge advanced analytics with brand storytelling.

His experience includes working at Crispin Porter + Bogusky, as well as founding Pandemic Labs, an award-winning social media agency that partnered with Fortune 500 clients. As a frequent speaker at industry conferences, Brennan shares insights on harnessing AI, data science, and strategic thinking to enhance brand impact. Under his leadership, Cortex empowers marketers worldwide to measure, analyze, and refine creative for lasting success.

Brennan’s commitment to innovation, combined with practical guidance, has positioned him as a go-to resource for organizations embracing AI-powered strategies. He continues to advance the boundaries of marketing technology, helping forward-thinking brands achieve new levels of growth, brand recognition, and engagement.

Episode Show Notes

The Marketing Growth Podcast returns with a compelling discussion on “Is AI the Future of Social Media Marketing?” Host Shane Barker welcomes Brennan White, CEO of Cortex, to share how artificial intelligence is revolutionizing digital marketing. Brennan explains how modern AI tools can analyze millions of images to detect subtle design elements—such as specific color codes—that significantly enhance content performance on social platforms. He walks us through the evolution of content creation from early digital experiments to today’s sophisticated, automated creative processes.

Throughout the episode, Brennan details how Cortex helps brands replace guesswork with data-driven decisions, enabling them to optimize visuals and build more effective campaigns. He also discusses the value of merging human creativity with machine precision, ensuring that while AI handles detailed analytics, marketers can focus on big-picture strategy and innovation. The conversation touches on real-world case studies and client successes, providing insights into how traditional marketing challenges are overcome by integrating advanced technology. Listeners will gain valuable perspectives on the transformative power of AI in social media marketing and learn why embracing these tools can lead to higher confidence in campaign investments and improved brand performance.

Books mentioned

None

Brands mentioned

  • Cortex
  • Pandemic Labs
  • Puma
  • Dunkin Donuts
  • Getty Images
  • Red Bull
  • Tesla
  • Salesforce
  • Google
A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
00:09-00:31

Welcome to Shane Barker’s Marketing Madness Podcast. I’m your host, Shane Barker. Today, my guest, Brennan White, is going to talk about visual content and the possibilities it opens up for marketing. He is the founder and CEO of Cortex, a company that has developed artificial intelligence solutions for social media marketing. Listen as he tells us how AI has the potential to revolutionize social media and what brands can do with it.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
00:37-00:40

Where did you grow up at? I mean, you’re currently in the Boston area, right?

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
00:41-00:59

Yes, sir. Grew up in the Boston area as well, so haven’t moved too far. The town I grew up in is called Western Massachusetts. It’s like 15 miles directly west of Boston. A little sleepy town. Most people haven’t heard of it, but you might have driven through it on your way to Boston.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
01:00-01:08

Gotcha, gotcha. And it’s—so, I mean, I’m assuming that you’re a Bruins fan, you’re a Red Sox fan, and that you’re a Patriots or… how do we…

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
01:10-01:36

Yeah, huge sports fan. I mean, a Giants fan, but all the other teams as well. And my family is actually from New Orleans, so my kind of second-tier teams that I root for are like the Saints and things. So this season has actually been a phenomenal season for my family. The Pats are almost undefeated. The Saints are nine and two or ten and two. I forgot the outcome of the game yesterday, but yeah, they were both doing very well.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
01:36-02:19

Yeah, I’m a 49ers fan, so we’re doing well too, which is a shocker. So for me, I mean, used to be in the ’80s and ’90s, it was awesome. And then there was, like, 15 years where I was like, damn it. You know, this is terrible. Now I’m like, now we’re back. So anyways, good things there. Well, that’s awesome. I know I’ve been out to Boston a handful of times, and I’ll tell you, you know, I would assume that if I wore a Yankees hat, that I’d probably get in a fight with about 800 people, or something like that. I know how passionate they are about sports and stuff like that. So, I mean, I would never want to test anybody from Boston when it comes to that, but I just know how passionate you guys are when it comes to sports. So anyways, just wanted to make sure you’re just as passionate.
Awesome, awesome. So how big was your family? You were 15 minutes, 15 miles, whatever, from Boston. That’s where you grew up. How big was your family in Boston?

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
02:20-03:01

I have one sister. She’s seven and a half years older than me. She actually went to a completely different school—she almost graduated from high school in a different town, like basically the end of my elementary school. She goes off to college. We moved to Weston, so actually, we went to a different town. It’s almost like I was an only child in that town, at least. My Western friends don’t really know my sister too well.
Interestingly enough, but yeah, just two parents, one sister. Very small family, and that even includes my extended family. I’ve got one cousin, a couple aunts and uncles—not too much in terms of numbers in the family, but very, very cool family, mostly based in New Orleans, like I mentioned a moment ago.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
03:02-03:06

Gotcha, gotcha, gotcha. So the family reunions are a little smaller.

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Brennan White

Speaker 2
03:06-03:23

Yeah, we got one actually coming up right at the end of this year, and they’re usually in New Orleans, which is nice. So we get away from the cold, we get some delicious food. We’re, you know, Cajun background, so that food is very delicious to us, and it’s all looking for an opportunity. You know, Boston’s not really known for the spicy food, so it’s a nice break.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
03:24-03:49

No, maybe the Cajun food. Like, you can’t tell me enough about that. Like, any kind of Creole or anything like that is, like, over the top. I’m a huge fan. The food I like is, like, real tasty food. Like, I want something when I taste them, I’m like, “Yeah, that’s awesome.” I like that soy, my beer, my wine—something that really has some punch to it. So I can only imagine the food you guys are having out there for your family reunion. Maybe I’ll make it out there one day, once I become part of the family or something like that. You know, who knows.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
03:49-03:53

You are welcome, sir. Let me know—that’s either we go in or Boston happy.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
03:53-04:24

That’s half the reason why I have this podcast. So I get people to commit to things like that, and I have a recording of it. So when I show up, they’re gonna be like, “Oh, wow.” I mean, I guess I did kind of invite you, and I’m like, I do have it recorded. So let’s not make this awkward. Let’s go and get those crawfish going. You know, let’s get some beers going and have some fun.
So tell us— I mean, you’ve already kind of given us some stuff, but any interesting fact growing up? I mean, other than nobody knows you have a sister. I mean, is there anything else that’s kind of fun? Or you’re like, “Oh, not really,” but you know, is there anything else that’s kind of fun? Any kind of fun facts?

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
04:24-04:46

Yeah, I have, like, an incongruous background. I was a music major in college. A lot of my professional contacts don’t know I have that background. That’s usually surprising. I also played rugby for eight seasons, and was captain of a rugby team and played in England and Australia. So there’s a few of those. But nothing too crazy. Nothing like super wild.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
04:46-05:39

That’s awesome. Rugby, man, it’s so funny. My son played rugby his last year in high school, and then my wife’s brother played rugby forever—like, literally forever. He was actually a coach at UNR, at the University of Reno, and played rugby. I mean, men’s rugby and all that kind of stuff. A fairly early on.
And I actually, when I went to school, I went to Chico, California. I actually went to a number of schools, but Chico was where I ended up opening a bar. But I was supposed to— I was actually gonna start rugby. I really love the idea of rugby. Of course, you know, it’s a learning curve, right? When you jump on, you’re like, “Okay, what do I do? And where do I throw it? What happens?”
But there were problems. I didn’t have insurance. And so they were like, “Hey, you don’t have insurance, dude. Like, what happens if you get your head cracked?” And I’m like, I don’t really plan on getting my head cracked, like nobody does. And I’m like, “Okay, well, maybe I should get insurance.”
So anyways, I didn’t end up playing footy. Though, this was probably a few years ago. You ever heard of footy? Like, Australia?

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
05:39-05:40

Rugby’s violent, right?

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
05:41-06:23

But I had insurance, you know. I was like, “Hey.” I was like— and plus, I’m assuming that I probably, like, lost knowledge over the years. So I’m assuming maybe, if somebody charged something, that I would remember something cool or— I don’t know. I can’t really tell you if there were any benefits or not.
But I do love those physical types of sports. I mean, that’s something I kind of, like, I don’t know. Like, when I was growing up, I ran track and played soccer and did some stuff. My family was kind of like, you know, California hippies. So they’re like, “Oh, let’s hug it out,” instead of, like, you know, smash each other.
And I’m like, I kind of want to smash a little bit.
So anyways, I wasn’t really— I didn’t get into a lot of that stuff till later in life, but huge fan of rugby, man. I just— it’s just a camaraderie and like the way they treat each other and just all that kind of stuff. It’s just an awesome sport.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
06:23-07:52

It’s great. It’s funny. It kind of works, like golf—I guess golf also works. I don’t play golf, but you know, I was talking about how people bond over golf, and they have this, like, secret business network.
In my experience, there’s, like, a secret business rugby network that works really well, where you meet someone who played rugby. You know, maybe they’ve got a trophy in the corner of their office, or they’re, like, a ball leaning against the wall or something, and you connect over that. You end up being really good—yeah, really good—real relationship.

Because A, you know, you’ve got the connection, and B, I think rugby itself actually lends itself to good leadership if you played a leadership role in the team, because it’s like football and you’ve got plays and you’ve got to get 15 guys all doing the same thing, but it’s live. You know, it never stops—or almost never stops.
And so you don’t get— you know, you don’t have the benefit of football where it’s kind of from the same exact position. You’re gonna have to talk and communicate on the fly. And so I think it actually leads— breeds—good leadership and the ability to think on your feet and make stuff happen.

So I think there’s a lot of rugby players in positions that, you know, cool, cool roles throughout the business world that we kind of end up sniffing each other out one way or another.

Yeah, one of my best teammates over the years was a Jesuit guy in high school and played rugby there, and went on to actually be in the Super League, which was kind of, at the time, the best league the US has. Now we’ve got a major league, professional rugby league, that just started a couple years ago. But prior to that, he won the Super League as a super young guy and was a Jesuit guy. So I’m even familiar with that team.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
07:52-08:19

That’s awesome. Yeah, it’s—man, talk about a close-knit community. That’s one of the things too, on top of the networking.
So my wife’s brother, Don—his name is Don Padilla—but I’m telling you, he’s, you know, the community. He goes into any area and they start talking about rugby, and then all of a sudden they’re like, “Whatever you need, anything.”
And it is a nice little community site, man, which is awesome. So my— it was nice to see that my son was able to tap into that a little bit this last year. And I once seen it kept those connections. So that’s cool. But where did you…

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
08:19-08:21

You should have played in a club later.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
08:22-08:42

Yeah, you know, the funny part was, I would too—except I hurt my back doing CrossFit, which is a whole other conversation.
So I’m trying to be a little, like, “You know, you get older, dude.” I’m trying to be— I don’t know, I can’t do what I want to do, like, I really want to go in there, but then my body’s like, “Yeah, but you might, like, break your neck or something.”
I’m like, “Yeah, that’s probably true.”
So I’m so— Where did you go to college? Did you go to college in the Boston area?

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
08:43-08:55

I went to Vassar College, which is about an hour and a half north of New York City. So it’s in the Hudson Valley, just to the west of— matches, so not too far. Like three and a half, four hours from Boston.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
08:56-08:58

Nice, nice. I see. And it’s closer to New York City.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
09:01-09:32

Yeah, it’s— you know, you can just hop on the train as a college kid and be in the city in, like, an hour, hour and a half.
It’s pretty convenient for partying and, you know, seeing the museums and going out with your friends and all that good stuff.

But yeah, I actually played a ton of rugby there too, and so I spent, you know, almost every weekend on campus just training and playing games. So I didn’t really go to the city as much as the average kid there.
But yeah, yeah, it’s a really good school for a lot of things, as I mentioned earlier—music major. So they had a really great music department when I was there.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
09:32-09:43

So that’s awesome. Yeah, I was gonna say music. So how is it you just— like, what was your plan for music?
I mean, obviously, because you’re not doing well— you might be doing music, but I mean, that’s not your professional career. Why music? Just curious?

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
09:45-11:23

Well, yeah, people are always kind of thrown off by it, and in hindsight, it seems like an odd choice—even to me, ironically enough, being the guy who made the call.
But yeah, I mean, up in Weston, as I mentioned, they had one of the best public schools in the state, but it didn’t have a real music department. There were no music theory classes. You couldn’t really learn about music other than being in choir or band or something like that.

When I got to Vassar, one of my passions was music, but I was fully planning to be a biology major. I’d done really well on the AP Bio test and all that, and biology just came naturally to me.
But when I got to Vassar, I took some intro music theory courses and just thought, “Oh my gosh, there’s this whole language behind this thing that I really like.”

It appealed to both sides of me—I’ve got a creative side and a kind of mathy, nerdy side—and music is the meeting point of those two. It’s absolutely an art, but it’s also heavily rooted in numbers.
So to me, it just felt really right. I said, “You know what? I’m going to go from zero to sixty. I’m going to go from literally no experience to making this my major.”

The only thought I gave to a career afterwards was that I really wanted to compose for film. But by the time I was done with Vassar, I was already thinking about starting a business and that kind of stuff, and I never really looked back.

I’ve done a few little projects—I worked at an ad agency for a while—and occasionally there’d be a situation where we needed thirty seconds of music for the background of a video or something. So I got to flex my muscles once or twice, but not very…

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
11:23-12:40

Yeah, well, it’s so funny because, you know, you think about that—like, originally, I wanted my major to be photography, because I really enjoyed it.
I remember, this was in high school, I went to my counselor and said, “Yeah, I really want to do photography.” And my counselor was like, “Yeah, that’s not gonna work.”
And I was like, “What do you mean it’s not gonna work? Aren’t you supposed to motivate me a little bit?”

He said, “What are you gonna do—weddings? You like weddings?”
And I’m like, “I don’t know, I’m 14 years old. I haven’t even been to that many weddings!”
And he said, “Well, there’s just not a lot of money in it.”
Which I appreciated, right? I mean, I don’t want someone telling me, “Hey, you can be a photographer, you’ll make millions,” and then all of a sudden I’m asking, “Why am I homeless?”

So it was one of those weird things. And now I wish I had done more photography—not necessarily as a major, but at least kept it as a hobby.
But I just dropped it altogether, because I was like, “Man, this photography thing sucks.” I had that one meeting with my counselor, who I saw once a year, and he completely knocked the idea down.

So yeah, I get it. Same thing with music—you’re like, “Yeah, I’m gonna do music,” and then people go, “Wait, how does that work in the real world? What do I actually do with that?”
Obviously, composing for movies makes sense, and you were able to flex a little with some projects. So I guess it worked out, right? You ended up where you are today.

And then, yeah—you mentioned something about an ad agency. What was your first job out of college? Like, where did you go after you graduated?

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
12:40-13:39

Yeah, so I always wanted to be an entrepreneur because my dad had actually started an architecture firm, and it just kind of, like always, got preached to me that you don’t want to be trading time for dollars—you want to be doing your own thing.
And I was young and impressionable, so I took that to heart.

But right out of college, I didn’t have any money to start a company and, of course, no connections or anything like that. So I took on three jobs right out of school and just lived at home and saved money.
The main job was being a software sales guy for a tech company in Boston, and that was kind of my first exposure to tech.

And it actually was a Fast Company, so it was really early in the SaaS world, which was pretty good. Got some experience selling there. Turns out I was pretty good at it, so I made a decent amount of money.
But at night, I would bartend. On weekends, I was selling real estate. I was just trying to save as much money as I could so I could eventually hang my own shingle and do my own thing once I had the right opportunity.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
13:39-14:38

I love that, man. I love you. You grind it like I do.

You’re like, “So during the week I was doing this, and at night…”
Because I used to own a bar. I owned a bar in Chico, so I used to do the bar scene. Some of it sounds real familiar—yeah, the bartender side of things was always kind of in Chico.
Chico was one of the number one top 10 party schools in the nation at that time. Playboy even mentioned it.

So anyways, it was a scene. Of course, the locals were like, “Oh, it’s not that crazy.”
Yeah, exactly. Yeah, I don’t remember a lot, but I think I had a good time—thank God there’s no social media. Let’s just put that out there.

That doesn’t even look like—yeah, okay, that’s me. That’s my tattoo. Okay, that’s me.

Yeah, I am. The funny part is, I do real estate now, so I flip properties. I have a real estate company called RNS REI that flips property.
So that’s funny—there are a lot of parallels there. I never worked for a SaaS company, but I did some sales.
There was a company I did sales for, and I think it’s kind of funny.

So with your background—Cortex—you probably got a little bit of a foundation for getting sales going and kind of understanding that whole process, especially in the SaaS business, right?

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
14:38-15:32

Yeah, it’s funny because there was like an eight-year gap or so between those jobs and Cortex, where I founded a digital marketing agency. The sales there were actually quite different, but the sales skills I learned were probably some of the most valuable skills I have.

And then, of course, it helps with the first business, but that’s a very large sales cycle, high-relationship type business—whereas the SaaS business, Cortex even, is very analogous to what we did back then. Lots of people coming inbound, trying to get as much information as possible to make their decision as quickly and confidently as possible.

So a lot of the stuff we learned—like, I learned 12, 15 years ago—is now super relevant. Stuff you don’t really know at the time is going to end up being that relevant actually ends up being quite relevant. So it’s pretty cool how it all works out.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
15:32-16:56

Yeah, it’s funny. I love that—when you talk about the foundation, like how people started off. I always think that’s so interesting.

I used to do door-to-door sales, and I also worked for a real estate company. It was actually a buddy of mine’s, and we would do cold calling, which was terrible. I mean, I was the worst cold caller because everybody else was doing, like, 600 calls in a week, and they would go, “Shane, you did 74 calls. Good job, buddy.”
And I’m like, “Yeah,” and I knew the owner, and I was just not a big fan. But you know what? I’m surprised they even kept me as long as they did—it was just because I didn’t like the cold calling. But I learned so much from that.

That was the foundation of psychology and how you talk to people. I mean, I’m calling people during dinner time, after they got off work, they’re spending time with family. I’m like,
“Hey, do you want to refinance?” And they’re like, “No, not at all, actually.”
And I’m like, “Sounds good. So what’s your current interest rate?”
Like, how do you, you know, handle that?

I told them, “I don’t want to do this perfectly. You guys had a 4% or 5% rate, right?”
And they’re like, “What?”
I’m like, “I might have 5%, but I really need to go eat with my family.”
“Sounds good. So when was the last time you guys refi’d?”

Because you know what? That experience was so valuable. I’m going to this big old thing, and next year you’re turning people around, and I’m high-fiving people, you know?

It was interesting on, like, just the on-the-job learning—how to work through rejection and how to pitch—even though it was the worst.
I hated it, but I learned so much from that time. I applied it to sales and marketing. It’s kind of cool when, years later, that foundation—stuff you don’t even think about—comes back, and you’re like,
“Okay, wow, that was beneficial.”

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
16:56-18:15

Yeah, especially on the sales front. Of course, I can’t speak to other jobs right out of college, but I can say that I think every job—almost every role, especially in corporate America—even if you’re not technically in sales, a sales role, especially an entry-level one, is super helpful for exactly what you were talking about.

Just getting used to talking to tons of people, quickly assessing their personality type, figuring out whether they want direct info or just to chat, and learning how to communicate with all kinds of people.
I think that’s a benefit, no matter where you are—even if you’re in ID or something else. Communication skills are huge.

And yeah, at the time, I had the same feeling as you. I was like, “This really sucks. I don’t want to do this very long.”
In fact, the impetus to start my agency—my first company—was the guy in the cubicle next to me. I was 23, he was 43, divorced, had alimony, the whole deal. Exact job.
And I said, “You know what? Twenty years from now, I could be this guy.”
And yeah, he did well, no knock on that. But I just knew I didn’t want that.
I was like, “I can’t do this for 20 more years—or even two more years—so I’ve got to figure this out.”

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
18:15-18:19

So that would be like, Bob. Don’t be like Bob.

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Brennan White

Speaker 2
18:19-18:21

Then it would actually be Bob.

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Shane Barker

Speaker 1
18:22-18:44

No! Shut the front door. You nailed it. What are the odds? I’m gonna go play the lottery today. Maybe I’ll go to Vegas tonight.

What are the chances I was thinking Bob? I literally thought, “Bob.”
I was like, “Oh, do you want to be like Bob? You like?”
His name’s Bob.

I’m like, “Okay, just so you guys know out there in the podcast world, we didn’t plan that. That was not something that was planned.”
I just said, “Bob,” and that’s what happens.

Speaking of Cortex…

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Brennan White

Speaker 2
18:44-18:54

I can confirm—I don’t think anybody, even my co-founders, knows that guy’s name. So there’s no source. That was just pure clairvoyance, right there.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
18:54-19:39

I should go on the road—maybe that’s my hidden talent. Like, I can just tap into people’s cortex or something.
I mean, really, the brain—there’s something interesting going on there.

Maybe this is the reason my wife can’t leave me: I always know what she’s thinking before she does. Yeah, very interesting.
I might have to look into this a little further.

But aside from the fact that I’m obviously extremely smart—since I can tap into people’s brains—
Tell me a little bit about Cortex, man. How did you start that company?

What was the premise?
Was it just that you were looking at Bob thinking, “I don’t want to die in the seat next to this guy”?

Like, what was your deal?
At what point did you say, “Okay, I’m doing this”? Did you start Cortex right after that? Or was there an agency before it? What was the journey?

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Brennan White

Speaker 2
19:39-23:46

Yeah, the step between it—exactly. So the whole Bob thing was the push to start something, but the first real opportunity actually ended up being a digital marketing agency. It was called Pandemic Labs—still exists, and it’s actually crushing it right now. My co-founder was one of my best friends from middle school, back in Weston. We reconnected, and it turned out he’d had some experiences that really echoed mine. We were both class of ’05 in college, which, if you do the math, means we were part of that first wave of students on Facebook. He was at a different school than I was, but both of us were at schools that were part of that initial list—those 20 or so colleges that had access before the public. So we’d already had this experience of using social as users, and then as a couple of 23-, 24-year-olds, we started saying, “Hey, businesses are going to want to use this stuff.”

At the time, you were seeing people take early stabs at YouTube or Facebook—this was even before there were brand pages—or right around when Twitter launched. And companies were struggling to figure it all out. That’s when we realized, “They’re going to need someone young who actually understands this space to help them translate it.” That’s where the idea for the agency came from. Pandemic Labs was built to help businesses understand and use social. And as far as we can tell, we were the first social media marketing agency in the U.S. We were definitely early—started in 2007—and honestly, the market didn’t really take off until 2009. But by then, we already had deals in place with brands like Puma and Dunkin’ Donuts, so we were kind of the only game in town when the demand really hit. That turned into a pretty booming business—creating content, running social ad campaigns, all of that.

And that’s actually what led to Cortex. Working with all these Fortune 500 brands, globally, we kept seeing the same exact problem pop up. No matter if it was TV ads, online video, social content—if visuals were involved, everything was guesswork. Someone would make a piece of content they thought was cool, the CMO would sign off on it, and everyone would just hope the audience liked it. From the agency side, we were the ones on the hook if it didn’t perform. And even though Pandemic Labs was successful, it was really hard to guarantee results without knowing what would work. So the core idea for Cortex came out of that exact challenge.

We realized there was plenty of ad tech focused on the bottom of the funnel, but no one was helping at the top—where the content is created. Our question was, how do you predict the performance of a visual before you launch it? If you can do that, you can invest with confidence. You know how much budget to put behind something, what kind of photo shoot to plan, what visuals will actually land with your audience. Those were the questions we were asking over and over. And when things didn’t work, that’s usually where the failure came from. After you’ve had that happen 50 times, you finally go, “Okay, this is a pattern—can we actually solve this?”

Luckily, being in Boston, basically next door to MIT, we had access to a lot of really smart people. So we started asking around: does anyone know how to solve this problem? What tech should we be using? My co-founder and I weren’t technical—we were both business guys—but we quickly connected with a few machine learning folks who looked at what we were doing and said, “Yeah, this is exactly the kind of problem machine learning can solve.” And once we had that team, we were off to the races. That was about four, four and a half years ago.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
23:46-24:46

It’s crazy. It’s funny—because a lot of the stuff you’ve done has been really early. I’m not saying too early, but definitely ahead of the curve. And that’s wild to think about.

Like, I’ll give you an example. I think the company was called something like “Safeway”—not the grocery store, but some startup with a similar name. They were one of the biggest failures in the startup space. They raised, I don’t know, a billion dollars or something close to it, and their whole concept was delivering groceries. But it was just too early.

The infrastructure wasn’t there, the market wasn’t ready. And now look—grocery delivery is everywhere. It’s standard. The shared economy’s booming, people are used to that kind of service. So timing really does matter.

And I’m not saying you guys aren’t going to make it—because you are doing phenomenally well—but it’s interesting. You said you were the first social media agency in the U.S., starting in 2007, which is kind of crazy. Not literally 1942, but it feels like forever ago in internet years.

And now, same thing with Cortex—you’re tackling a problem that’s always been huge in marketing: figuring out what content is actually going to work. You’re basically saying, “Can we predict which pieces of content will drive the right outcomes?”

And that’s huge. That’s the hardest part of marketing. There’s that old saying: “I know 50% of my marketing is working—I just don’t know which 50%.”
You guys are actually trying to solve that.

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Brennan White

Speaker 2
24:47-26:35

I was gonna say—that’s the quote everyone uses, and you’re exactly right. But I think the conclusion people usually draw from it has traditionally been the wrong one. And that’s actually why we created Cortex.

The usual takeaway is, “Well, we’ve got to track things better,” which is true. We absolutely do need better tracking. But honestly, as an industry, we’re still embarrassingly bad at tracking certain aspects of marketing. Some of it has improved a lot, sure, but there’s still a long way to go.

The real insight from that quote should be this: if marketing is such a massive question mark from an investment standpoint—because that’s really what CMOs are dealing with, right? They’ve got $100 million to spend next year, and very little confidence in where to actually put it—the question we should be asking is: why is that the case?

And to us, the answer was clear. It’s because there’s this huge, undefined, opinion-driven, BS part in the middle of the process—creating the content.

If you really stop and look at it, marketing and advertising across every industry has this giant question mark right at the center. And our thinking was: if we can solve that piece—if we can remove the guesswork from content—then suddenly you’re operating with way more confidence across any channel. Because now you’re not guessing what a piece of content will do; you know.

So that’s what we did—we took a step back, looked at the problem that all these different companies and industries were facing, and realized, “This can’t just be us.” And that became the risk we decided to take.

You’re right—we’re kind of two for two on being too early. If I ever start something again, I’ll probably just wait a few years. Because being early is hard. But that said, both ventures have done pretty well, so I can’t complain too much.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
26:37-27:45

Because you’re ahead of the curve—yeah, I mean, that’s the thing. You’re blazing the trail, which is awesome… but it also kind of sucks. I’ve been there. I’ve had companies in the past where I thought, “This is amazing. Nobody else is doing this.” And then immediately followed by, “Ugh, this really sucks—nobody else is doing this.”

Because you’ve got to educate everyone. You have to tell the world why it matters. So yeah, it’s exciting, but it’s also exhausting.

Like you said earlier in the podcast—you were at an event, maybe speaking—and everyone was kind of looking at you like, “Wow, this is impressive… but I have no idea what he’s talking about.” It’s like you were speaking Chinese. Not literally, of course, but conceptually.

And when you actually explained what you were doing, people realized it wasn’t that crazy at all. It just sounded wild because no one else was thinking about it that way. You’re basically saying, “I can tell you which pieces of content are most likely to drive better outcomes.”

That’s the holy grail. Who wouldn’t want to know that? I mean, if I’m about to produce 10 pieces of content, I’d love to know which five or six have the highest likelihood of success. That way, I can either skip the others, or at least double down on what I know is going to resonate.

And it’s not just a gut feeling—it’s based on data. That’s what’s so powerful. You’re bringing that to the creative side—the visuals, the videos, the images—which is typically the least data-driven part of the process.

I think it’s phenomenal. And honestly, yeah, it sounds a little crazy, but in a good way.

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Brennan White

Speaker 2
27:45-31:09

Yeah, and especially because I think a lot of people are high-level thinkers—which I actually think is a good thing. They tend to believe humans are inherently creative, and since they haven’t seen a computer or software be creative, they assume creativity is something only we can do. And if that’s the case, then of course, there’s no way to measure or track it, right?

That kind of abstract thinking is useful, and I think in general, it’s a great way to approach the world. But in this case, with the way AI is evolving—not just in marketing, but in everything—it’s worth rethinking that a bit.

People hear “AI” and they immediately think of something like C-3PO or Data from Star Trek—something human-like, with a broad range of capabilities. Data can move, see, hear, talk, process huge amounts of information—he’s fully formed.

But in reality, the AI that’s impacting our lives today isn’t general intelligence like that. It’s narrow AI—systems that are really good at one specific task.

So yes, right now, it’s totally reasonable to say creativity is still a human-only skill. Even a couple years from now, I think it’ll still be reasonable to say the full picture of creativity belongs to humans.

But what’s happening, and what we’re seeing already, is that little pieces of what we used to think of as “creative work” are now being done by software.

In our case, we’re using machine vision to analyze millions of images. The software understands what colors are being used, what objects are in the image, whether there are people in it, their age, gender, positioning—all of it. Then it uses machine learning to find patterns in that data.

Now, sure, a human could kind of do that unofficially—hire a team, try to spot the trends manually—but software is just way better and more consistent at that kind of pattern recognition. That’s one small slice of creativity that machines now handle better.

And if we look ahead, five years from now, everyone will probably be using tools like ours to do that kind of analysis. At that point, no one will even think of that part as “creative” anymore. It’ll just be, “Oh yeah, that’s what the software does. We do the rest.”

And that’s how it evolves. One narrow piece at a time, AI chips away at tasks that used to be considered purely creative. Eventually, maybe half of what we once called creativity will be handled by machines, and the other half will stay with humans.

But that doesn’t make humans less creative—in fact, it makes us more powerful. Because now, when someone sits down to create an ad campaign, they already know the best colors to use, what their audience wants to see, the right kind of people to feature, where the scene should be set… all of that.

It’s still a creative process, but now it’s supercharged with the right inputs.

So yeah, you’re totally right—people think, “Well, this is human stuff. How can you automate human stuff?” And on a big-picture level, they’re right. Creativity isn’t going away. Creative jobs aren’t going away.

But all these little components that make up the creative process? Those are being done—and already are being done—by AI. And I think it’s exciting.

It kind of sneaks up on you, but it completely changes how we approach the day-to-day work of creativity.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
31:09-33:08

So just break this down—is the goal of Cortex to get rid of all the humans? Just kidding. Totally kidding.

No, seriously though, what you said was awesome. It kind of makes you stop and go, “Wait a second, what just happened?” But joking aside, what I really love about your explanation is that it frames it in a way that actually makes sense.

Like, let’s say there are 20 steps in a creative or marketing process. If AI or machine learning can take care of one or two of those steps—maybe three or four over time—that’s already helpful. Will we ever get to the point where machines can handle 18 out of 20 steps? Maybe. Maybe not in our lifetime. Or maybe, who knows, we will.

But for now, it’s about how humans still play a core role in the process. And really, this isn’t that different from something like SEO. Think about how we used to do keyword research—we’d look stuff up manually, do our own digging, put things together ourselves. Then software came along and made that easier.

Now, it’s not necessarily AI or machine learning in that case, but the idea is the same. It’s about tools helping us process more information, more efficiently. You still need human eyes on it. You still need someone making the decisions. But the tools take care of the tedious parts so you can focus on the strategy.

And that’s exactly what Cortex is doing. You’re removing the small but important headaches—the stuff that, on its own, doesn’t seem like a big deal but adds up fast. You’re giving people better puzzle pieces so they can put everything together and make a smarter decision.

That’s a much more palatable way to explain it. Because if you just say, “We have machines that analyze color and tell you what works,” people start freaking out. They’re like, “Wait, am I still part of this process? Or do I just step aside and let the robots take over?”

And that’s when you start imagining Will Smith running around in I, Robot, trying to save the last few humans with creative ideas before the machines lock us all out.

But the way you’ve explained it—it’s not scary, it’s actually helpful. You’re saying, “We’re just making it easier.” We’re processing the data you wish you could process on your own, but realistically, you can’t. No one can take in 10,000 pieces of visual data, analyze them instantly, and know what works best.

That’s where the gap is. And that’s where software really shines.

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Brennan White

Speaker 2
33:09-36:56

Yeah, exactly. Let me give you a real-world example. One of our customers—a major consumer products company in hair care and skin care—did an initial analysis using Cortex.

One of the gateway products we offer is something called a Visual Vocabulary Report. It’s made specifically for people who aren’t quite ready to dive all the way in. Maybe they’re hesitant about using AI, like you mentioned earlier—they’re not ready to “invite the robot to the party” just yet. This report is a simple PDF. Super non-threatening. You can read it, ignore it, share it—it’s easy.

But what it does offer is a deep dive into hundreds of creative trends and choices, along with predictions on how those choices are likely to impact performance.

So in this company’s case, one of the things that stood out was a trend around color—specifically pink. The report highlighted a very specific shade of light pink and even provided the exact hex code for it. Because we’re talking about software, it’s super precise. No guesswork.

It said that using this particular shade of pink could boost performance by 19%. And then, later in the same report, it flagged a slightly darker shade of pink—again, with a specific hex code—and showed that it would actually hurt performance by about 17 or 18%.

So naturally, the team asked, “Wait a second—if we just change our images from this darker pink to the lighter pink, we could see a 35% swing in performance?” And the answer was yes. That one change alone had the potential to make a huge impact.

What made it even cooler was that they told us they had actually tried to run a color analysis before, using their internal team. But humans can’t really analyze colors at the pixel level. They can’t reliably distinguish between shades like that—or know where to draw the line.

So their analysis boiled down to something like the 12 colors from a crayon box. They had “one pink,” “one red,” and so on. And based on that analysis, they concluded pink was basically a neutral color—it didn’t move the needle either way. So they moved on.

But what Cortex revealed was that there are two stories within the color pink—and they never would’ve known that without software.

And here’s the key point: now that their team knows this, are they less valuable to the company? Not at all. They’re more valuable. Because now they can share this insight with designers, photographers, and campaign leads—across the board. They can apply it everywhere and significantly improve performance.

And that’s just one insight out of thousands Cortex surfaces. And it communicates them clearly, quickly, and in a way that’s actually usable.

So back to what you were saying earlier—that’s really the heart of it. In almost every case throughout history, when automation shows up, it actually makes the worker more valuable, not less.

Think about the Model T assembly line. Back then, you needed one person per screw. Now you’ve got five highly skilled people building the whole car, thanks to automation. But each of those five people contributes way more value than the hundred before them.

It’s the same with AI. When a marketer becomes more accurate, more strategic—when they start delivering better results—they’re not at risk. If anything, they get more budget.

So no—we’re not seeing people lose jobs to AI. We’re seeing marketers become more powerful because of it.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
36:57-37:58

No, that makes sense. I think the biggest thing—actually, let me switch it up a bit—what’s the biggest hurdle you’re seeing right now?

Because honestly, it really comes down to one main question: how do you get a big company to actually commit to something like this?

When you explain it, it makes perfect sense. I get it. And I know you guys have been doing this for, what, five years now? You’re clearly way ahead of the curve on all of this. But it’s still really interesting to me—because if I were a company, I’d hear this and go, “Yeah, that sounds great… but what does that actually mean for me?”

And I know you’ve already touched on this a bit—you’ve got these smart entry points that ease people in. Like, those early-stage tools or reports that aren’t super expensive, but help them understand the value. And that’s smart. They try something, they see some results, and it builds trust. They start to get it.

But I imagine the hard part is just that initial shift. Getting someone to believe in it before they’ve seen the magic.

Because even today, as incredible as this is—and I do think it’s phenomenal—it’s still a little new for a lot of companies. A little intimidating. There’s still that hesitation.

But I would think, once someone tries it and really “drinks the juice,” like you said—once they realize, “Oh wow, this actually works”—it’s game-changing. At that point, I imagine it’s hard to not keep using it.

I mean, once someone sees the results, it feels like you’d have people signing up all day long.

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Brennan White

Speaker 2
38:00-40:55

Yeah, actually, that’s exactly what’s been happening. The first, let’s say, three years were definitely tough. We were still learning, and it was a lot of what you’d call missionary selling—going out there and saying, “Hey, this exists, you should try it.”

But that’s changed a lot in the last year. Now, most major brands are actively looking for something like this and coming directly to us. Honestly, at this point, probably 95% of our revenue—maybe more—is inbound. We’re not cold calling anymore like I used to. It’s all coming to us, which is obviously a much better place to be.

Now, to answer your earlier question, there are basically three stages of maturity we see with companies, and we’ve built products to match each stage.

So if someone comes to us and says, “Hey, I’ve heard of this, but I’m not really sure what it is or how it works,” we start them off with that Visual Vocabulary report I mentioned earlier. It’s basically a sample—a non-threatening entry point. You’re not committing to anything. It’s a one-off PDF you can share around, use to look smart internally, and shop it to decision-makers. No strings attached.

That usually leads to the second stage. At that point, they’ve got all this data they’ve tested and circulated internally. They’ve seen the new trends. And now they’re ready to actually commit to using that data more regularly. That’s where our second-tier product comes in—it provides much more data, more often, and in a format that’s easier to integrate into their workflow.

Then there’s the third stage. This is where companies have seen the value, they’ve built their creative process around the data, and now they want to optimize. They want the data to be everywhere it needs to be and to extract the maximum value from it.

For that, we have our full SaaS platform. Not only does it give you the data, but it starts automating a lot of the creative decision-making.

Think about it—Cortex knows what colors your audience responds to. It knows what types of images work best, what objects should be in those images, what time of day to post, and how all of that changes depending on platform. It’s constantly clustering and comparing inputs to uncover patterns.

So let’s say, next Friday, Cortex sees that your audience is most likely to engage with a photo of your alcoholic beverage on a beach, with a specific set of colors. It doesn’t just tell you that. If you’ve connected it to your digital asset manager—or to Getty Images through our partnership—it can actually go find that image and prep it for publishing.

So now, it’s not just about insight—it’s about execution. Our top-tier platform handles everything from strategy to scheduling, all based on the data.

So yeah, you nailed it. Companies are at different stages of sophistication, but we’ve solved that by giving them the right tool at each stage—something useful no matter where they are in their journey.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
40:55-42:57

Yeah, that’s exactly what I was thinking. I said “drinking the Kool-Aid,” and that really is what it’s like—you’ve got to ease people into it.

Because I’ll be honest—what you’re describing is awesome. But I can totally imagine someone hearing this for the first time and going, “Wait, so you’re telling me you’re going to feed me this data, and that’s just… gonna work?”

And the crazy part is, it does work. But we’re so used to doing things the old way, right? Just kind of staring at a design and saying, “Well, I read this article once that said green is good for SaaS companies.”

And you ask, “Where’d you get that from?”
“Well, I read it on ShaneBarker.com. Shane said green is good. He’s a speaker, right? He knows stuff. I think he’s a color specialist… or maybe he’s not? Anyway, we should use green.”

And it’s like—come on. What’s actually behind that? What’s the data?

I mean, if you’re reading my blog, then yes, obviously everything on there is 100% true—definitely not kidding… well, maybe a little. But seriously, that’s the point: so much of marketing has been based on opinion, gut feel, or something we heard at a conference once.

What you guys are doing is removing the guesswork. You’re saying, “Here’s the data. Here’s what we’ve learned from analyzing tens of thousands of pieces of content. This isn’t a hunch—it’s pattern recognition at scale.”

And I’ve got to say, I don’t know how you pulled this off five years ago and are still here, because I can’t imagine how grueling those first three years must’ve been. Even now, people still go, “Wait… what? You can actually do that?”

So three years ago? People must’ve been like, “Okay, cool, yeah… uh, what is this stuff?” And I can imagine the skepticism. People were probably a little freaked out. “You’re telling me you can predict creative performance? Yeah, okay, sure…”

And what’s wild is that you’re not even the machine learning guy, right? So I’m picturing your meetings—someone on your team is probably like, “Alright, here’s what we’re going to do: we’re going to predict campaign performance down to revenue over the next 30 days. All we have to do is plug in this, run that, sample this data, maybe lick that image…”

And you’re just sitting there like, “Machine learning is insane.”

I mean, I know just enough about it to follow along. I’m not building algorithms or writing software, but I’ve studied the concepts, and honestly—it still blows my mind. The fact that this is even possible? It’s crazy.

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Brennan White

Speaker 2
42:57-44:36

Yeah, it’s really exciting. A lot of the innovation has been driven by us—by things we learned from the last company, or requests we’ve been hearing from customers, stuff we wanted to be able to do. So we’d go to the tech team and say, “Hey, here’s the mission. Let’s build this.”

But now, we’ve checked off most of those foundational boxes—the stuff we knew we needed from the start. And what’s happening more and more is, the tech team is coming to us saying, “Hey, did you know we can actually predict this now?” And I’m like, “Wait—what? That’s insanely valuable. Can we put that into the product tomorrow?”

It’s wild. And you’re exactly right—it’s exciting.

Part of it is that these guys have PhDs and have gone deep into machine learning in ways we haven’t. But part of it is also just the pace at which all this technology is evolving.

For example, let’s say Google releases some crazy new image-processing capability tomorrow—like, hypothetically, being able to analyze the angle of sunlight in an image to determine the exact time it was taken. I’m just making that up, but you get the idea.

We’d be able to take something like that and immediately plug it into our system to enrich our dataset. And that, in turn, would make our predictions better. So every time something new like that drops, we’re like, “Great—bolt that on, make the system smarter, give our clients even more accuracy.”

That’s essentially what’s happening now on a regular basis. The tech is moving fast, and the team is always experimenting—partly because it’s their job, but also because they love this stuff. They’re constantly nerding out, testing new tools, and saying, “Hey, what if we ran this? What if we tried that?” And sometimes it unlocks a whole new layer of predictive power—like a few extra percentage points of performance our clients wouldn’t have had otherwise.

So yeah, we’ve definitely entered that phase now where it’s just super fun and exciting—kind of exactly like what you were describing.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
44:37-45:30

I mean, I think it’s kind of like Apple. I don’t know this for sure, but I feel like Apple always shows up with something that’s just a little bit ahead of everyone else—stuff that signals the future. Right?

So when a new iPhone is coming out, people say, “Alright, version 27 is going to have this, this, and this,” and maybe not version 27—maybe version 15. But you get what I’m saying. These things get developed way in advance. You can’t go too far ahead, though, because then the tech can’t keep up.

But I imagine you guys have meetings where someone goes, “Hey, we can implement this,” and someone else says, “Yeah, but that’s not till 2022-level tech. Are people even ready for this?”

It must be wild to work in that space. I feel like your team is probably just geeking out, having the time of their lives, discovering all kinds of cool things. Stuff that, honestly, I couldn’t even write about right now because I think it would blow people’s minds. I don’t think most folks would fully get it yet.

But man, it’s really exciting. I can only imagine what those meetings are like. I wish I could be a fly on the wall just to hear the stuff you guys are kicking around. I’m sure I’d walk out of there with my brain leaking out of my ears just thinking, “That was amazing.”

It’s just really cool stuff, man. You guys are clearly working on something special.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
45:30-45:36

Well, thanks. Yeah—next time you’re in Boston, come on down. We’ll host a meeting just for you.

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Shane Barker

Speaker 1
45:36-46:22

It might be sooner than later—be careful! I’m a big fan of Boston.

Long story short, I was supposed to move to either Boston or Chico after I saw Good Will Hunting—I actually talked about this on another podcast. Love that movie. Good Will Hunting hit me hard. I don’t know why, but I was like, “I’m going to Boston.”

At the time, I was at Chico State, which is only about an hour and a half away, and I still remember saying, “Yeah, I’m going to move to Boston.” And my wife was like, “Alright, sounds good.”
That’s a whole other conversation, though.

So tell me a little about content. Are there any companies you’ve seen out there that are creating really epic content right now? Or maybe even a client of yours?
I’m not saying name-drop, but I’d love to hear about someone who’s doing great work—someone people could look up and go, “Wow, this is what strong content looks like.”

Or are there clients you work with that are just really dialed in? I’d love to get a better sense of who’s doing it well—who’s actually tapping into this stuff the right way.

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Brennan White

Speaker 2
46:22-48:14

Yeah, of course. So to take one step back first—if you think about everything we’ve been talking about, we’ve mostly framed it from the brand or marketer’s perspective. But if you flip it around and look at it from the consumer’s side, what we’re really talking about is making better content for the consumer.

This technology helps you understand what your audience actually wants—what they like—so you can create content that aligns with that. And if you choose to follow that data and build content the consumer actually values, you’re already way ahead of the game.

Now, in terms of companies doing this well, there’s definitely a spectrum. But far and away, the most committed to that vision is Red Bull. Everyone knows them as a drink company, but they’ve essentially built a self-sustaining media division. They run wild, high-energy events their audience loves to watch—and that division is profitable on its own.

They put a guy into space just so he could skydive back to Earth. They run events like soapbox races with weird vehicles flying off platforms into water. All of it is designed around creating cool content that their audience genuinely wants to see.

And they’ve gone all-in. They literally split the company into two parts: the drink business and the content/media business. And that content arm exists solely to serve the consumer—to create value through content people actually care about.

Because of that, Red Bull is never short on things to talk about. They’re always in the conversation, constantly in the media. And of course, the drink side of the business does just fine too.

So yeah, I think they’re probably the best example out there because they fully committed to that idea—even before there was a way to track whether it worked.

Today, I imagine they’ve gotten a lot more sophisticated with it. I don’t know if they’re using AI like we are, but if not—they should definitely give us a call.

But seriously, they jumped in with both feet, and it shows.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
48:14-49:48

You know, another interesting thing about Red Bull—I don’t know if you’ve heard this—I read a book on it a while back, and it really stuck with me. This was maybe 10 years ago, back when they were still scaling.

I remember going to music festivals and big events, and they were handing out Red Bulls like crazy. I mean, just giving them away non-stop. These things are, what, four bucks a can? And they were handing out thousands.

I remember seeing these brand ambassadors—usually attractive, super energetic people—handing them out in bulk. Dozens at a time. And I just thought, “What’s the point? How are they getting any ROI from this?”

Then I read that book, and it explained the psychology behind it—and it totally changed how I saw it.

Here’s what they were doing: Red Bull wasn’t just giving away drinks. They were tying the experience of the event to their product. So imagine you’re at a festival, you’re watching your favorite artist, you’re having an incredible time with your friends or your girlfriend—and at that exact moment, you’re drinking a Red Bull.

What they’re doing is creating a mental association between that elevated emotional state—happiness, excitement, adrenaline—and their product.

So the next time you walk past a Red Bull in a convenience store, your brain unconsciously ties it back to that moment. That feeling. That memory. And suddenly, it’s not just a drink—it’s a trigger for a really great experience you had.

And when I read that, I was like, “Man, that’s brilliant.” Because I originally didn’t get it. I thought, “You’re just giving away product. How do you know if they’ll ever buy it again?”

But Red Bull wasn’t playing the short game. They were investing in memory. They were anchoring their brand to peak life experiences.

And that’s what makes them phenomenal. Like, they’re not even just a drink company anymore—they’re a media company that happens to sell drinks. That’s the business model. And they’ve executed it better than almost anyone.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
49:48-51:18

Yeah, exactly. That’s the funny thing—whether brands realize it or not, almost every consumer brand has to think this way now.

There’s just so much content out there. The average brand is producing around 15,000 pieces of content per year—just to stay competitive. That’s across social, digital, and all the other channels.

And if you rewind 25 years—back to, say, the late ’80s or early ’90s, before the internet—it was maybe a few dozen commercials a year, a few print ads, a few magazine spots. Maybe 100 pieces of content total in a year.

So when you look at it over the last 30-plus years, you’re talking about brands going from 100 pieces of content a year to 15,000. That’s massive. Brands are media companies now, whether they think of themselves that way or not.

And getting smart about it—like Red Bull did—is what makes the difference. Red Bull didn’t just wait around; they got ahead of the curve and led the way.

Now, even companies like Tesla—while they haven’t jumped in the way Red Bull has, they still understand that the best thing they can do is give their audience content about new, futuristic stuff. Even though Tesla is very product-focused and doesn’t have a full content division like Red Bull, they’re still philosophically similar.

They barely spend on marketing, but they lead with their story. They lead with a vision—“We’re building the future.” Then they show you glimpses of it: these new products, this cool innovation, the futuristic vibe.

So even though they spend very little compared to Red Bull, they’re still in that same mindset. I’d say Tesla is actually in the same category as Red Bull—just on the opposite end of the spend spectrum. But they totally get it.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
51:19-52:21

Yeah, no—I agree. I mean, any time Tesla does a launch, people just lose their minds.

The amount of orders they get is insane. Like, take the Cybertruck, right? They broke a window during the demo, and everyone still freaked out. People were like, “Oh man, I need that.” And boom—millions and billions in sales.

It’s not even always about the product specs. It’s about how much thought and hype goes into the launch.

That’s the part I find wild. I look at those rollouts and think, “Why isn’t anyone else doing this?” It’s like Elon sees the gap, knows what people want, and just builds for that craving.

Whether it’s Cybertrucks or flame throwers or live-streaming a rocket launch—they’re creating stuff people love because it feels exciting. It feels different.

It’s the same thing with Red Bull. You’re always wondering, “What’s the next wild video going to be?” Are they gonna jump out of space again? Or do something completely insane and stream the whole thing live?

And yeah—what you said is exactly right. Once you understand what kind of content your audience actually craves, that’s when you start producing the right content. That’s when it clicks.

It’s all about knowing your audience and dialing into that.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
52:21-53:28

Yeah, we haven’t done any specific analysis on Tesla cars or anything like that, but I’d absolutely predict that the recent Cybertruck will do exceedingly well—just based on the design stance alone.

Almost every other car brand tries to blend into the middle. They play it safe and end up looking just like every other vehicle on the road. But if you watched the Tesla presentation, you saw they took the logos off of all the top-selling pickup trucks, and once you strip those away, they’re almost indistinguishable—functionally and visually.

Tesla made a bold choice. It’s not designed to appeal to everyone, but it doesn’t have to. It just needs to speak to the right people. And it clearly does—those trucks are among the top-selling of the year. They’ve already sold 100,000, maybe even 200,000. They’re off to the races.

Now, I don’t know what kind of research went into it—if they used AI or if it’s just Elon Musk going with his gut—but they made a bold decision. They said, “This is what we think our audience wants,” and they went all in.

And most companies don’t have the guts to do that—to say, “This is the direction,” and just commit. That’s why it works.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
53:28-54:25

Exactly—they’re pre-selling vehicles. I mean, think about how wild that is. It’s basically like crowdfunding: “Here’s a concept, go ahead and order it now,” and boom—10,000 orders before it even rolls out. Suddenly they’ve got funding and momentum.

You don’t see Ford doing that. Ford’s not out here saying, “Hey, we’re dropping a new Explorer today—get ready!” Nobody loses their minds over that. But Tesla? People go nuts. They’re like, “Take my money!”

And the crazy part is, it’s still expensive. It’s $40,000, and people are hyped. I bought one myself and was like, “This is insane. I’m getting it in six months, and I’m excited.”

It’s that kind of hype they’ve built up. Same with Apple. They know how to launch. They get people genuinely excited about the next thing.

And I know we’re wrapping up the episode, but I wanted to ask you about a few more companies. I know I mentioned it earlier, and I know we’re almost out of time.

But before we wrap—2020, you did MadCon, right? I think you spoke that year.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
54:25-54:28

I don’t believe we’ve spoken there yet, but we’re scheduled to speak next year.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
54:28-54:40

Ah, gotcha. So you’re speaking there next year. I know you do a lot of keynote talks—what are those presentations usually about? Is it mostly focused on Cortex? I imagine a lot of it is about educating people on this tech, right? That’s got to be the main focus of your talks?

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
54:40-56:09

Yeah, honestly, it almost feels like cheating from a keynote speaker standpoint—because we don’t really have to talk about ourselves at all.

We go into every presentation having already processed a bunch of data—either about companies we know will be in the audience or focused on a specific industry that’s relevant to the event.

For example, I was speaking at a conference in Belgium last Thursday, and since Belgium’s known for beer—and people there are very passionate about it—we processed the entire beer industry ahead of time.

So when I got on stage, I just jumped right in. I didn’t bother with a long intro about us. I said, “Let’s get into the data,” and showed them what AI is doing in marketing. I walked through trends, insights, predictions—things they could actually use.

Like, “You guys in the beer industry? You should be using these colors, this kind of messaging, make these changes,” and so on. It’s immediate, actionable stuff.

Then we zoomed in on a niche market—small furniture stores in Belgium, Denmark, and the Netherlands—because a lot of attendees were from those areas. We even pulled data for a specific company, Deloitte, and showed them what their Belgian office could be doing differently from a marketing standpoint.

All of that turned into the presentation. It was super visual, easy to understand, and totally personalized. It gives the audience real takeaways they can act on right away.

And the best part is, we can do all of that with the push of a button. It’s so fast. We just ask the event organizer two days before, “Hey, who’s going to be in the room?” and then we tailor everything to those companies or industries.

So yeah—I love it. Because the audience gets real value, and it doesn’t feel like a sales pitch. It’s all about showing them what’s possible.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
56:10-56:48

Yeah, that is cheating. I’m so mad at you for that—in the best way. That’s just not fair to the other keynote speakers.

I mean, seriously, I’m a keynote speaker now too, and just hearing you describe that kind of pissed me off a little… but also fired me up. That’s insane. You go up there, drop these insights, and people in the audience are thinking, “Wait—he just gave us suggestions? Actionable stuff? We should be writing this down!”

I can only imagine people coming up to you afterwards like, “Hey, thanks for the tidbit. What are the next steps?”

That’s just awesome, man. I love it. And now I’m thinking maybe we’ve got to dive more into that, because I’m doing a lot of keynote stuff in 2020 and I really want to get into the minds of the audience.

I want to be able to mesmerize them—and yeah, I want to know what colors I need to use too. So, just putting it out there… this is going on the record.

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Brennan White

Speaker 2
56:48-56:58

I’ll commit to it—on recording. If you’ve got an event you’re really excited about and want some trends, just give us a week’s notice. We’ll get you a bunch of insights, and you’ll look great on stage.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
56:58-57:33

That’s the goal. One thing is making sure I look awesome—it’s gonna take some work, but we’re hopeful!

So we’ve got the presentations covered. The other thing is, I’m definitely letting my wife know that we’re officially attending your family reunions.

I’m serious—this has been great. I feel like we’ve really connected here. Like, this is it—we’re close. Couldn’t be any closer… except for the part where we now have to say goodbye. That’s the hard part.

This is where it gets stressful—we’re sneaking up on that one-hour mark, and I’ve still got a few questions for you. I know, I know—it’s tough. But I’m seeing the family reunion vision clearly now.

It’s not even a question anymore—it’s a big deal. We’re going to be together forever after this point.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
57:33-57:34

Thanksgiving.

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Shane Barker

Speaker 1
57:34-58:02

Yeah, I mean—I’ll see you guys in a few days. This is awesome. I’ll tell my wife to get the tickets. It’s going to be great.

So here’s a question I love to ask, especially because of the way your brain works. If you could have dinner with any three people—dead or alive—who would it be?

I’m always curious about this, especially with your background. You’ve got music in your past, you studied biology, and now you’re deeply involved with AI and machine learning. So, who would those three people be?

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Brennan White

Speaker 2
58:02-1:00:15

Oh, that’s a good one. Okay, so let’s put aside any deceased family members, because I think that would be everyone’s first choice.

I’ll also skip over the dozens of jazz musicians I’d love to talk with—like Thelonious Monk, who’s amazing—but for this purpose, I want to keep it relevant to where I am in life and the responsibilities I have, especially with Cortex.

So for that reason, I’d say Elon Musk. And not to sound like a total fanboy, but I think he makes sense. If my goal is to level up my own software company, having dinner with someone like him would be incredibly valuable.

I’m not trying to compare myself to him, obviously—but I love how he tackles problems from the ground up. Like, he doesn’t just ask, “How do we make rockets better?” He asks, “Why are rockets so expensive in the first place? What if we built cheaper ones from scratch?”

That kind of thinking is really inspiring. He’s solving for the root of the problem, and that’s something I think everyone can learn from.

My second choice would be Eisenhower. I’ve read a few biographies on him, and he strikes me as someone with a lot of wisdom—especially when it comes to leadership and decision-making under pressure.

If Musk represents that raw, visionary brainpower, Eisenhower represents calm, steady judgment. He seemed to consistently make the right calls—even in incredibly difficult situations like World War II.

And I’d love to learn more about that process: how to manage urgency, make tough calls, weigh long-term impact vs. short-term needs, and lead effectively through chaos.

Have you heard of his “smoking stories” concept? Familiar with that?

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
1:00:16-1:00:18

You know, it rings a bell, but I don’t know this specific story.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
1:00:19-1:02:14

Oh, yeah—so he used to be a smoker, like a lot of people from that generation. Pretty much everyone smoked back then, especially if they’d been in the war.

But after he got sick—I think it was a heart attack, I can’t remember exactly—he came back and decided to stop smoking. And instead of doing what most people would do, like tossing their cigarettes and being done with it, he did something different.

He kept a pack of cigarettes in his breast pocket for the rest of his life. Never touched them again—except to offer one to someone else if they asked.

And when people asked him why he kept them, he said it was because every time he didn’t reach for one, it reminded him of the victory. It was a symbol of self-control.

To me, that’s just incredibly badass. That kind of mindset—learning from that—is huge.

Now for my third dinner guest, I’d want to go in a more specific direction, someone who created something that didn’t exist before. I’d choose Marc Benioff from Salesforce.

He helped create—really define—the category of cloud software, CRM, and SaaS. Sure, he didn’t do it all himself, but he absolutely led the charge. He helped people understand those categories, and defined a space that hadn’t existed before.

And in a way, Cortex is trying to do something similar. We could call ourselves a marketing software company, but we’re really more focused on creativity and visuals.

The reality is, there isn’t really a defined category yet for what we’re doing—software that helps with creativity and visual intelligence in marketing.

Like we’ve talked about, people weren’t even looking for this five years ago. It just wasn’t on their radar. So part of what we’re doing is trying to create that category.

And that’s why I’d want to talk to Benioff—because he did exactly that. He built something new from the ground up, and made people see the value in it. He created the category. For sure.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
1:02:15-1:02:29

That’s awesome. Alright, I’ve got my last question.

So those are your three picks—leaders in their space. But now I want to know: what if I gave you a winning $10 million lottery ticket?

What would you do with it? Where would you spend the cash?

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
1:02:30-1:03:19

Oh man, I’m very boring in this category. I’m struggling to think of something more exciting to say, but the real answer? I’d invest it very conservatively.

I’d factor in inflation and reinvest every year so the value doesn’t go down over time. Then I’d use whatever comes after—whatever gains I get—to help my niece and nephew go to college, and tell my family, “Hey, I’ve got it.”

Like I said before, really small family—so I think this is actually doable. There’s only about 10 or 11 of us total. So realistically, I think I could take care of everyone if I played it smart.

But… I am a big fan of boats and helicopters, so if you want a more exciting answer, you can pretend I said that.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
1:03:20-1:03:36

Yeah, we’ll say helicopter.

But hey, you’re taking care of your family—nothing wrong with that. That’s straight-up Maslow’s hierarchy of needs, right?

Make sure everyone’s taken care of—totally valid.

And last thing: if someone wants to get in touch with you, where should they go? Feel free to share your website, email, socials—give us the fun stuff.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
1:03:37-1:04:14

Absolutely. So Cortex can be found at meetcortex.com—super easy. We’re very active and quick to respond.

People can also find me on LinkedIn. It’s just linkedin.com/in/brennanwhite—couldn’t be simpler. I’m super active there, usually respond within a day or two, sometimes faster.

And I’m also on Twitter, though I mostly just share stuff and don’t post too often. I go by the handle “@economics,” which I know sounds bold, but yep, that’s me. So yeah—those are the best ways to reach out.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
1:04:14-1:04:26

Awesome, awesome.

Well Brennan White—man, thanks so much for being on the podcast today. And for anyone listening for the first time, make sure to subscribe and stay tuned.

Brennan, once again, thank you. Really appreciate you coming on, bud.

A man with short hair and a beard, wearing a dark button-up shirt and a wristwatch, stands confidently with one hand in his pocket against a plain background.

Brennan White

Speaker 2
1:04:26-1:04:28

Thanks for having me. Really great talking to you today.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
1:04:28-1:04:29

All right, we’ll talk soon.

00:09
Meet Brennan White
07:52
Growing Up and Early Influences
13:39
Breaking into the Tech World
19:39
Challenges in AI and Marketing
26:37
Biggest Lessons in Business
33:09
The Evolution of Social Media
40:55
Balancing Work and Passion Projects
45:30
AI’s Impact on Future Marketing
52:21
Advice for Aspiring Entrepreneurs
58:02
Final Takeaways and Reflections
This Isn’t a Sales Funnel, It’s a Partnership

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