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LEARNEmail Marketing
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I can’t tell you how many times I’ve heard someone dismiss email marketing as “old-school” or “not worth it.” Email marketing is the underdog in digital marketing that just never dies. You can’t beat an inbox for connecting directly with your audience.

If you’re ready to find out why this method still reigns supreme, keep reading.

In this lesson, I explore the power and importance of email marketing as a reliable tool in a crowded digital landscape. We start by discussing why email marketing remains a cornerstone of digital strategies, highlighting its ability to drive conversions more effectively than social media. I also cover how to set up a successful email marketing strategy, from building a targeted list to defining clear goals and KPIs. By choosing the right tools and crafting engaging emails, you can ensure long-term success.

Start Reading Foundational Guide

In this lesson, we’ll cover the essential steps to building a successful email list from scratch. I’ll guide you through the importance of email marketing as a direct and controllable tool for business growth, and explore effective strategies for rapidly growing your list. You’ll learn the differences between single and double opt-in methods, how to select the right email service provider, and create compelling lead magnets. Additionally, we’ll discuss segmentation, automation, and best practices to nurture your list and maximize conversions.

Start Reading List Building

In this lesson, you’ll discover how email marketing tools can simplify and enhance your marketing efforts. I’ll guide you through key features to look for, including automation, segmentation, personalization, and analytics. You’ll learn how to choose the right platform based on your business needs and explore popular tools like Mailchimp and ConvertKit. Additionally, I’ll share tips for scaling your campaigns and avoiding common mistakes, helping you create effective email marketing strategies that engage and convert.

Start Reading Tools & Software

In this lesson, I will guide you through the essential components of writing better emails that engage and drive action. We’ll explore why email marketing remains a powerful tool, despite new trends in digital marketing, and how to craft emails that feel personal and authentic. You will learn how to write compelling subject lines, strong openings, and effective CTAs, while avoiding common pitfalls. I’ll also share strategies for growing and segmenting your email list to maximize relevance and engagement.

Start Reading Copywriting & Messaging

In this lesson, I will guide you through the fundamentals of A/B testing in email marketing. You’ll learn how to optimize key elements of your emails, such as subject lines, CTAs, and design, to improve open rates, click-throughs, and conversions. I’ll walk you through setting up, analyzing, and iterating on tests, with a focus on avoiding common pitfalls. By the end, you’ll be equipped to make data-driven decisions to enhance your email campaigns and boost performance.

Start Reading A/B Testing & Optimization

In this lesson, we will explore how to effectively leverage email marketing as a reliable revenue engine. You will learn how to set clear objectives, build and segment your email list, and craft compelling emails that drive engagement. We’ll dive into measuring success through key metrics, discuss common pitfalls, and examine the balance between personalization and privacy. By the end, you’ll be equipped with actionable strategies to create, execute, and optimize your email marketing campaigns.

Start Reading Strategy
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Shane Barker
Digital Marketing Expert
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Social Selling 101 with Expert Dean DeLisle

Dean DeLisle, founder of Forward Progress and Social Jack, shares his journey from a tough childhood in Northwest Indiana to mastering social selling. Host Shane Barker explores Dean’s insights on building authentic relationships and leveraging digital platforms like LinkedIn and Facebook. Learn how strategic networking and innovative employee advocacy drive real business success in today’s competitive market.

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A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.
Today's guest...
Dean DeLisle

Dean DeLisle is the Founder and CEO of Forward Progress, a digital marketing agency that specializes in social selling, influencer development, and brand amplification for business professionals. With over three decades of experience, Dean has helped organizations refine their online presence, generate leads, and cultivate high-impact relationships through targeted social media strategies.

He is also the creator of Social Jack, a training and coaching platform designed to help professionals become influencers in their respective fields. As a keynote speaker and consultant, Dean offers practical insights on leveraging LinkedIn, content marketing, and community building to drive tangible business results. His passion for digital transformation is evident in every engagement, as he empowers leaders to evolve their online reputation and credibility.

Dean regularly shares his expertise at conferences and through online workshops, positioning him as a go-to authority on social media, personal branding, and digital leadership. His data-driven methods foster authentic connections and sustainable growth.

Episode Show Notes

In this episode of The Marketing Growth Podcast, host Shane Barker sits down with Dean DeLisle, the founder and CEO of Forward Progress and Social Jack, to discuss Social Selling 101. Dean shares his fascinating journey—from growing up in a challenging environment in Northwest Indiana and navigating life on the streets of Chicago to learning the art of networking and sales from his dad. His early experiences taught him the importance of connecting with people and leveraging relationships, a lesson he now imparts through his digital and social marketing expertise.

Dean explains that social selling isn’t just about posting on social media; it’s about building trusted relationships that lead to genuine business opportunities. He highlights how platforms like LinkedIn, Twitter, and Facebook play a critical role in nurturing these connections and creating a personal brand that stands out in a competitive market. Drawing on decades of experience, Dean reveals key strategies for engaging audiences and creating content that resonates with both B2B and B2C audiences. He also touches on his innovative approach to employee advocacy and how his companies help professionals and organizations accelerate their influence online.

Books mentioned

  • The Street Guide to Digital Business Influence

Brands mentioned

  • Forward Progress
  • Social Jack
  • Shaklee
A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
00:10-00:50

Welcome to the podcast. I’m Shane Barker, your host of Shane Barker’s Marketing Madness Podcast. Today, my guest is Dean DeLisle. He is the founder and CEO of Forward Progress and Social Jack. For over 30 years, he’s helped organizations and professionals accelerate their influence using digital and social marketing. Listen as he talks about social selling, entrepreneurship, and the future of social media in this episode. Well, cool, man. Hey, once again, thanks for being on the podcast today. I’m really excited about the interview, and I figured we’d just start with—obviously, we know each other through the space and seeing each other out there—but I figure we’ll just start with: did you grow up in the Chicago area? Give me a little background here.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
00:51-01:51

Yeah. So I was born in Northwest Indiana in a farmhouse, and then all of a sudden, my dad met my mom in England in the military. They decided when I was in first grade, “Hey, let’s move to Australia,” which is where I got my accent. I get to a place where where we go to Australia and we ship all of our stuff, or we get to England, because that’s where my mom’s parents are. We ship this stuff to Australia, then my dad gets really sick, and so we get stuck in England, and we lose all of our possessions.

So imagine that you’re growing up with teddy bears and GI Joes and all this stuff, and you’re in first grade or whatever, and then all of a sudden, you’ve lost all your stuff. We had to start over in England—three years of school—and I was a street kid. We were living in the city, and we literally were running the streets of London like Oliver Twist. I was just running with a pack of kids every day with very little supervision; there was none of that like today when we have helicopter parents and stuff. There was none of that. Yeah, it was just go and come back.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
01:51-01:53

Come back alive. Yeah.

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Dean DeLisle

Speaker 2
01:53-08:30

Right, exactly. So I experienced that, and then I was the kid with the funny accent over there. I got bullied a little bit, so I had to deal with some of that. Being a tough kid, a tough kid. And then when I came back, my mom literally decided she was too young—didn’t want to be a mom—and that stuff happens. So they split up. My dad came back to the States with my sister and me, which means I didn’t have another younger sister, and we started over at my grandparents’ house in the south side of Chicago. As the kid with the funny accent, I had to be tough and defend that funny accent.

So I became this tough street kid, and then my dad remarries. Fast forward a little bit—I lined up in Northwest Indiana, which is a suburb of Gary, Indiana, which is a nut. It’s right next to Chicago, so it’s again just tough parts. I grew up as a street kid trying to save myself and my friends from street life, which meant drugs, gangs, and street fights. It was a very tough growing-up environment, but I learned I was fortunate. This is what I wrote my book on: I literally learned that if you want to get out of a bad situation or move forward, you want to connect yourself with better people. And so my dad was always hustling, and at night he was going to school to be a school teacher—because he was in industry and he was burned out on that, and my new mom was a school teacher. I was exposed to a lot of education, a lot of teaching. My dad was always selling stuff. You know what network marketing is, right? My dad was one of the top guys—or became one of the top guys in the country for Shackley, which has been around since the ’70s. In the ’70s, he was selling tons of Shaklee in our garage, and our bedrooms were filled with product boxes because you had to inventory stuff. There was no consignment. I learned how to sell. He was doing networking events in our house. And it was funny because all these shipments were coming in and out, and then my parents in this lower middle-class neighborhood in Hammond literally had shipments coming in and out, but then they got new cars because they were selling so much.

My friends thought my parents were drug dealers, because they were sort of selling different kinds of drugs, but legally. My dad was always about connecting, connecting, connecting. I was about 13 years old. Fast forward some more, and then we’d go into this restaurant that was a treat. When you own some restaurants, you get regulars in there for sure. You take care of those regulars, and they bring people because they’re regulars, and the word travels. We were regulars in this fine dining steakhouse, and the guy who owned the restaurant had our booth on Saturday nights, and our waitress and our dining room, and the owner would pass by and buy my parents a cocktail from time to time.

After a few years, I’m 13, and all of a sudden I’m like, “Hey, I want to work here.” My dad’s like, “You’re not old enough. You gotta get a work permit.” And he goes, “But just ask Mr. Freddie; maybe he’s got something you could do.” So I go up to Mr. Freddy because he always had wads of cash. When you empty the registers, go to the office, put it in the safe, and count the dough, I’m like a street kid thinking, “That’s the life for me in this business.”

Yeah, if I work in this business, I can legally have wads of cash. So anyway, I go up to Mr. Freddie, and he’s this big dude. He’s like, “Yes, young man.” And I’m like, “Mr. Freddie, can I work here?” And he goes, “Well, how old are you?” And I go, “Well, I’m almost 15.” Now I’m 13, and at the time he’s like, “Well, how long until you’re 15?” I go, “Well, about a year and a half.” He goes, “You look pretty. You look old enough. Come in on Saturday. We’ll get you some work.” So then all of a sudden, next thing you know, he’s figuring out how to pay me. I become a busboy, and I meet all these business guys. It’s a business steakhouse, and during the day and in the evening, I loved working the bar because all the business guys came in, they were networking, and I saw patterns of people connecting—the who’s who, and politicians, and all this stuff happening.

And so all of a sudden, I just got to learn how to connect, and you’ll appreciate this. There was a guy in there who owned a couple of companies—he was a limo guy and everything else—and he was always connecting with people. Fast forward—I was 15, but I had no driver’s license. I was 15 or 16, and I said, “Hey, what would it take for me to get a limo? Because I want to impress this girl, Jill, for the church carnival.” He goes, “Well, come in on Sunday, you can watch some limos. And if you can scrape up between what I give you and the dough that you make, you can have a limo for 65 bucks.” And so I go for four hours on a Tuesday or Wednesday night, or whatever it was—it was an off night for them.

So here I am, in middle school, and all of a sudden this limo pulls up, and my dad’s like—well, think about all my friends, right? So they see my parents—let alone with packaging and a new car—and now all of a sudden, a limo shows up to pick me up. It’s like, “What’s going on?”

I go, “Charlie, help me get a limo for today to take Jill on a date.” It was just one of these funny things where I learned how to connect, and I wanted side jobs and gigs and things like that.

Eventually, I met the CEO of Merrill Lynch, and I’m fascinated by computers, and he became a regular in the dining room. I talked to him, hung out, and helped him throw parties. And back in the day—before you were a kid in the ’70s—they had these big stereo rooms, ginormous speakers, reel-to-reel, and people would sit in stereo rooms and just jam out. So I’m sitting in a stereo room with the CEO of Merrill Lynch, and I’m like, “Mr. Bradley,” and he’s like, “Yes, Dean, it’s about three in the morning. Imagine, Merrill Lynch, three in the morning.” All of a sudden, I look and I’m like, “Hey, what would it take for me to work at the Board of Trade on all those computers you guys are working on?”

About as innocent of an ask you can make. He looks at me—I’m sort of nervous asking this question because I’m going to school for hotel restaurant management, not computers. And he looks at me and says, “Dean, you can start in two weeks. I like you. I trust you. You’re a hard worker. You’re a good man; you can start in two weeks.” So now I’m really scared—I’m going to college. I’m a sophomore in college by this point when I’m making the ask. I’m switching my entire career, my life. Next thing you know, I’m in Chicago, just learning the power of connecting—the network—but more importantly, the power of asking, putting yourself in the game, in the equation, even if you’re scared. Just asking for things has always been two big lifelong things that I’ve always built from.

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Shane Barker

Speaker 1
08:30-08:42

And I think for me, the key takeaway is that the drugs your family was bringing in, you were selling them through the bar. Is that kind of what it is? Right? I’ll translate a little bit for everybody else out there—I get it, it’s all about distribution.

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Dean DeLisle

Speaker 2
08:42-08:51

Consider a food supp. If you consider food supplements drugs, it can’t be. I think they might have been doing that. Some of those Shacklee vitamins were going around that bar.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
08:51-10:21

Hey, whatever works. It’s interesting. First of all, I love the history. I love the background because obviously your dad was a hustler, right? He was out there doing this and doing that, and you see that, especially when it comes to MLMs, because that’s really what it is—networking and getting people to buy this and do that. It really is the psychology of that. And so I think early on, you saw that, right? And also running the streets. So I guess it’s funny.

So when I talk to people, I love to hear their backgrounds because that also helps in how we have a conversation. I’m not going to say I was running the streets—my mom wouldn’t agree—but I was definitely out there doing some stuff where I learned a lot, like how to do business, how to work with people, and how not to work with people, what to do and what not to do. Yeah, some really valuable lessons. Didn’t you work at a bar and then wind up owning that? I did, yeah. So, I mean, it’s funny. So your background is similar in the sense that I started bussing at a restaurant—I think I might have been 16 when I started. It was a chain of restaurants here in California, and I worked there for a long time, going from busser to waiting, and then all of a sudden I started bartending. Then I actually went to corporate, and they offered me a long-term position, but I didn’t really feel like that was the right spot for me, so I ended up traveling and going back to school and doing that.

But I’m very—similar backgrounds—and a lot of that stuff I learned through, I’m gonna say, being on the streets (used loosely). A lot of what I learned there about buying things, selling things, and whatever that is. I used to buy cars—one of the things I did growing up. I had cash, and I would go buy cars at a tow yard, and then the tow yard would sell them to me for cash, and then I would go flip the cars and sell them.

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Dean DeLisle

Speaker 2
10:21-10:23

Did you fix them up too? So you knew how to do that? That’s cool.

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Shane Barker

Speaker 1
10:23-11:32

So I didn’t do a lot of the fixing up. I had a buddy of mine…it was a rich, right? So if I went in there and did that, the car would have died and then probably blown up or something. I had a buddy who had a garage, and he was a—yeah, I’d come in and get him. “I don’t have any business on a Saturday morning. Yeah, I’ll help you out. And for a few 100 bucks, I’ll fix this up.”

And then I would go and flip them. I’d put them on Craigslist or wherever. This was a long time ago, but I enjoyed that hustle. As a kid growing up, I always wanted the lemonade stand, or I was always checking out 7-Elevens. I remember underneath they had these counters, and I would get on my knees and look under there. People would drop change, and they’d be like, “Oh, screw it. It’s a quarter for me.”

I looked at it and was like, “Oh, my God, there’s like $1.15 or that.” My mom’s like, “Get out from under there.” And I’m like, breaking my neck trying to grab this quarter. For me, I always enjoyed that kind of hustle and the networking side of things. I think that you saw—it’s awesome, right? My family wasn’t in sales or anything. My dad was a counselor and president of the Teachers Association, and my mom was a nurse, so I was kind of a hippie-hugging type kid. I was like, “Oh, let’s hug it out.” But I was like, “Well, we can fight too if you want, but I’d just prefer to hug it out,” because that’s kind of the way I was. But it’s awesome, and it’s kind of a cool background for sure.

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Dean DeLisle

Speaker 2
11:32-12:34

Well, you and I talked about this before. I think especially in today’s world, helping people feel like they belong to you or your brand is key. I believe people who grew up with a connection to hospitality are also very good at building social communities because we’re both in this digital space. I think there’s an element there, and we call it hosting—whether it’s a live event or you’re posting a discussion. More than facilitating, which is too technical and blah blah for me, it’s like if I’m in a meeting, I’m hosting people. It doesn’t even have to be my meeting; I’ll walk into someone else’s event or something, and I will help to host the room. And I think that is a mindset and a mentality where you help people feel welcome in any environment. It then begins to attract people to you, which is how your restaurant or bar probably got famous. Our restaurant was famous because you felt that connection of people welcoming you—not just the hostess, but the whole staff.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
12:35-14:05

It’s that norm thing from Cheers, right? I mean, it really comes down to that. And I think it’s funny that you say that because I’ve always said, I wish that everybody could work in the hospitality industry for a year or six months or something, because I think it does wonders for an individual. You deal with hundreds of different types of people, right? You learn how to work with those folks, and you learn that some people are this way and some people are that way, and some people are extremely rude, but they’re gonna leave you a big tip.

Some people are extremely rude—they’re never gonna leave you a tip. Some people are from Europe and they don’t tip at all. You learn this whole process. But I think that’s invaluable in the sense that, as you did, I come from a community of serving—of like, “Hey, I want to give you the best service,” not necessarily always about the money, but I just enjoyed that. I enjoyed people having a good experience. Now, of course, I’ve got a nice tip or something like that—hey, life’s good, right? But also the networking side of it—I think you were obviously working at a high-end steak restaurant, right? It doesn’t get any better than that, especially in the Chicago area.

And you have all these movers and shakers there—you get a chance to shake hands, kiss babies, and let people see how you work. Naturally, that wouldn’t have happened if you didn’t have the ask, right? If you didn’t go in and say, “Hey, I’m looking at this opportunity.” And then they say, “Hey, Dean, I’ve known you for six months, and you’re always hustling, you’re doing this, and you seem like a hard worker.” That’s one of the biggest problems with finding people today—who are the people that really want to work? If they’ve seen you work, they go “I can train anybody to do something, but I need to know that you’re going to really get your hands dirty and knock some stuff out.”

I think you showed that. And so it was a no-brainer. Not to mention, it was 3 a.m. and he probably had a few drinks in him. So he’s like, “Hey, why not hire Dean?” He seems like a good kid, right?

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
14:05-14:08

I think he had more than a few drinks.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
14:08-14:10

Probably, probably. I mean, it’s all about timing, too. But either way, it worked, right? It’s all about timing.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
14:10-14:16

Yeah, it worked. Yeah, right. Timing. There you go. So let’s see: it’s connecting, making the ask, and timing,

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
14:16-14:18

Yeah, and taking advantage.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
14:18-14:18

Three good lessons –

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Shane Barker

Speaker 1
14:19-14:22

If you’re intoxicated, that’s a perfect time to take advantage of people, from what I’ve heard.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
14:23-14:27

Yes, right? Dude, you owned a bar, you probably saw this so many times firsthand.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
14:27-14:38

I can’t actually, I think we’re…the statue limitations is over. Yes, we did take advantage of people that had been drinking. That was the whole point of it. And if you had a problem with drinking, then we welcomed you in the bar with open arms, because then you’re going to be a returning customer.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
14:38-15:10

So, I’m going to give a shout out to a bar in Chicago called The Gage. If you ever get to Chicago, I’m taking you there because the food’s good, the people are good. It’s like a super high-end place—a high-end version of Cheers. There are certain people I know who hang out in certain bar areas. It’s just funny because I’m like, “Holy moly, this is like another Cheers.” I know that these guys are going to be here on certain days, and if I want to have a meeting and connect with them, I know where to find them.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
15:10-15:42

That’s awesome. But that’s the thing: if you build—and we’re talking about social selling, right?—it really comes down to networking and making people feel comfortable. And it’s the same thing with social selling. I think there are a lot of parallels, even though we’re talking about a bar that’s offline, because if you make people feel comfortable, it’s like Cheers, right? Then there’s going to be a point where they’re just going to come in. You’re going to have good conversation; they’re going to be a constant customer. They’re going to bring other people in for meetings and recommend them. And here we are talking on this podcast, and you’re recommending a bar in Chicago, and people are hearing this worldwide—that’s huge, right? But it’s because of what they’ve built there.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
15:42-16:40

Well, I probably read at least part of the definition a couple times a week to people on social selling because they tilt their head and they’re not sure. And I just say, “You want to use social media to close more business.” And they’re like, “Oh, okay, yeah, I can do that.” So really, the essence of it is no different than how my dad was selling Shaklee or anything else. It’s the element of building relationships, period. Secondly, leveraging today’s social media platforms and digital technology— that’s the simple definition. And today it’s LinkedIn, Twitter, Instagram, Facebook, Snapchat, and whatever you’re using depending on your audience. But tomorrow it could be five other technologies. We go over to Europe and overseas—We’re on WeChat and all these other platforms. It’s the vehicle where people gather, whether it’s your bar, whether it’s Freddie’s Steakhouse, whether it’s The Gage, whether it’s LinkedIn or Facebook. When you log in, it’s like going to an event or a restaurant.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
16:40-17:58

Yeah. And on our side, we always talk about what I call a social touch, right? It gives you an opportunity to educate people about what you’re doing and the things you’ve got going on, and it kind of keeps people in the loop. It’s that opportunity to build that. I think a lot of people look at it like, “Oh, it’s just putting something out there,” and they just gotta throw something on Facebook real quick. But it’s a lot more than that because it takes time—like anything. I mean, if you want to go to the gym and have abs, that’s not going to happen just by going twice, right?

I can tell you that because I’ve tried, and I haven’t gotten abs from that, right? So it’s probably going to take 50 times. But it’s the same thing with social selling. You can’t expect to tell people, “Hey, go buy this,” and have 1,000 people go buy it. It’s about building up those relationships. Then there are times when you start putting some stuff out there, start recommending some things. People are going to say, “Well, Shane doesn’t sell a lot of stuff, but I like his content and we have a good relationship. If he says this is the TV to buy or this is the product to take on, then I should do that—or at least take it seriously.” But it takes time, right? And social selling is not an overnight thing; it all comes down to an investment of time. If you put that time in in anything in life—if I work out for six months straight and eat right—I’ll probably have abs. But guess what? I’m a beer drinker, so I’m not gonna have abs, and I’m okay with that. Screw the abs. I’m married—I don’t need abs. My son has abs. He’s doing it for me. We’re good.

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Dean DeLisle

Speaker 2
17:58-18:00

I have abs. I just have some tender covering.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
18:00-18:28

I have a lot. Yeah, I don’t even know if I have abs underneath there anymore. I’m not really sure about that. I started doing Pilates just because I needed to make my core stronger. And I don’t know—I went from literally playing footy, rugby, and really rough sports to now doing Pilates. That’s what happens when you get old. But it’s just like I’m giving up. 60-year-old ladies are just doing downward dog. That’s it, man, that’s it. That’s a whole nother conversation. Yeah.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
18:29-18:31

No stretching on this show.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
18:31-18:37

That’s a whole other podcast. Yeah, that’s a whole ‘nother demographic. But are you still in Chicago right now? Is that where you’re living now, currently?

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
18:37-19:27

I live right over the border in Northwest Indiana. Funny thing is, I was in Chicago for 30-some odd years, and I met my wife, who was from Northwest Indiana. I remember I went all around and then wound up with Merrill Lynch, moving to Chicago after about 30 years. I met my wife mid-part of that journey. I had Jackson, and then all of a sudden, he’s five, and we’re thinking about private schools, what we want to do, and nannies and all this stuff. And I’m like, “Well, let’s go where there’s family and babysitters, and I can pretty much work from anywhere.” So we’re actually in the same home. We moved to Chicago or to Northwest Indiana, but we kept our offices in Chicago, so we have an office in the house, and then we also have studios like this in the house. So sometimes you’ll see me with this type of background, or you’ll see me on the Chicago studio on my…

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
19:27-19:30

But it’s right…it’s right across the river. Is it across the river?

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Dean DeLisle

Speaker 2
19:30-19:38

No, it’s along the river. So if you were to just go south down the state line, it’s literally a 45-minute drive, or an hour, depending on traffic.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
19:38-19:52

Gotcha. Gotcha, so nice and close. So did you know going to college? I mean, because really, your college was growing up. I mean, I feel like you, I mean, the school of hard knocks is a good school to go to. But I mean, did you actually attend college?

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Dean DeLisle

Speaker 2
19:52-22:25

Yeah, so I did a couple years at Purdue, and I was going for hospitality, then I switched. When I was at Merrill Lynch, I was in operations, and they sent me to IBM school—it was a lot of technical schooling. So I left Purdue. I’m living downtown, I’m going to school, and I’m literally in the movie The Wolf of Wall Street. If you’ve ever seen that, I was like Jonah Hill in the middle of that thing. It’s a whole ‘nother podcast. But anyway, imagine trying to stay focused and learn a bunch of high-tech stuff—computers I had never seen before and had no background in, but a lot of people didn’t either at that time. All you had to do was learn fast and apply. The programmers were making all the dough, so I thought, “I’ll do some coding.” I tested at a really high logical skill rate, which was funny because I wasn’t super good at math, but I was great at programming, and I thought that was impossible. So anyway, I tested really well, and then I went for a trade degree as a systems programmer, then a systems analyst, then a network engineer. I did a lot of technical degrees, and I was really good at that stuff, but the challenge was that I was a people person, yeah.

Then I transferred to DePaul in Chicago a few years after that, and I wound up leaving Merrill Lynch because, long story short, the CEO got into some challenges and troubles, and anyone associated with him also had to leave at some point. So I was like, “Okay, troubles are going down. I’m going to leave, finish up some schooling, and then I’m going to start a company.”

So I started a company at the age of 23—23, office on record is Wacker Drive. I had no college degree; I was going to school but never finished. It was, as you said, the school of hard knocks. Then I just formed companies and built networks to generate contracts, which is funny because I’ve always been a teacher. As you know, I teach a lot of courses—you and I have taught back-to-back workshops and things like that. I love teaching and the reward of people coming up and saying, “Wow, that really helped me.” That felt good. I have graduate school programs that I’ve written and taught. Legally, you’re not supposed to teach grad school unless you have a graduate degree, but it’s all about who you know, which is my tagline. Anything’s possible if you know the right people. So, shout out to the universities that have had me come in and teach or license my curriculum for the betterment of their schools—I work with universities every day.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
22:25-24:31

That’s awesome. It’s funny because I always thought this was unique, not just to me, but at UCLA. My UCLA story is that they reached out to me about teaching, and I was like, “Well, but I don’t have my master’s,” and they were like, “It’s okay. Sometimes we allow that to happen.” I thought that was awesome because I was actually looking to go back and get my master’s—only because there was a local college here in Sacramento that was like, “Hey, we’ll hire you in a hot second.”

When teachers follow my content and say, “Listen, we need somebody like you because we have instructors who just aren’t hip to what’s going on,” they mean it. They say that they are, but the kids are like, “We know you’re not on Snapchat.” You don’t need it? “So, can you come in and be an instructor?” I said, “Yeah.” And they said, “We gotta eat your masters.” I was weeks away from starting my master’s program, and then UCLA reached out, which I thought was a friend playing a joke on me or something—like, “Hey, you know what? I’m teaching UCLA.”

I’m like, “Yeah, sounds good, John. We’ll see you for beers tonight. Don’t be an ass and text or email me like that again.” And it was really UCLA. That’s how I got the job over there. I told them I didn’t have the degree, and they were like, “No, it’s cool. We can grandfather people in—we’re just looking for the right individuals.” I thought that was great, because it was crazy that over at the junior college they were like, “You have to have your teacher’s credential, you have to get your MBA.” And I’m like, “Yeah, but you guys want somebody with expertise, not someone who just has a degree to teach.”

So it’s like this weird kind of—I’m not saying they shouldn’t learn how to teach, because obviously that was a learning curve, but at the end of the day, I don’t need my master’s to do that. I shouldn’t have to. If you’re looking for a practitioner, somebody who’s in the space and doing it, I hope there are more universities that consider that real-world experience. It’s one thing to read a book—anybody can jump in a book and say, “Okay guys, we’re gonna talk about these three things” and drool on the book. But it’s another thing to say, “Let me show you how this applied to the real world. Let me show you about a campaign that I did, or let me show you guys”—because then it’s real world, and you’re looking at this going, “Oh, wow, I have that profile.” Or, “Oh yeah, it’s something I could do.” Or this could be good for my business, or it’s interesting from this angle. It’s just a different way of looking at things.

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Dean DeLisle

Speaker 2
24:32-26:26

Yeah, and I really appreciate all the people who have their masters—and a lot of our clients have doctoral degrees—and I just applaud them for all that work. It was just my circumstances. But here’s the funny thing: the university where I taught the first grad school program was like, “Oh, hey, can you use your LinkedIn thing to help empower our students?” Absolutely—I’ve been doing career workshops around LinkedIn, on how to get hired, and it’s really about building the network, making the ask. Build the network, make the ask. I don’t want to make my book or my programs sound simple, but that’s at the core. There’s a bunch of science, social emotional intelligence, and cool stuff under the hood. They’re like, “Oh my gosh, you’ve got all this science in here. You’ve got all this cool stuff, social emotional intelligence, network science, and technology.” I think they just assumed I had the degree. So what happened was I helped them fill some events for recruiting for the grad school. They were like, “Oh my gosh, you’re just packing the room. We should have a course in this.” I’m like, “I’ll help you do that.”

Now, mind you, at that point, I had never written a course in my life. You and I had talked about that—it’s like, “Yeah, you’re gonna need to do a rubric.” And I go, “What the heck is a rubric?” So I’m calling my buddy, who’s super smart and writes college courses. I go, “Dude.” And he goes, “Oh yeah, I’ll help you put one together.” I put one together—my first one—and the dean looks at it and says, “This is the best rubric I’ve ever seen.” I go, “Probably because I put my whole self into it, not knowing what it was. I thought I was going to get graded on my own rubric.” So anyway, I put together this detailed plan, and it was, probably to this day, one of the best courses I ever wrote. Then I think they just assumed I had all this background. And when I was going through the main office and the people that check all your background and stuff, they’re like, “Hey, we got a problem.” I think that’s a you problem.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
26:26-26:31

Yeah, it doesn’t sound like my problem. Sounds like I’m still doing good. Sounds like you guys should have checked into something.

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Dean DeLisle

Speaker 2
26:31-27:11

Like you guys—yeah, sounds like you have the wrong rules. Yeah, exactly. That’s exactly it. But it’s funny to your point—then all of a sudden they figured out a way. I think that’s where we’re at in our world, in our life. I always say that so many companies, so many businesses are living by these old rules and this old stuff.

And you know this because you’re around content and social media, and it’s like, “Oh no, we can’t have our people online; someone might steal them.” You know, this whole fear factor in corporate America and all these worlds. I’m like, “No, man, your people are the most important thing you should be bragging about—who works there, for sure.” And there’s still not enough of that, even as much as it’s happening.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
27:12-28:39

Well, it is. And I do feel like—and this is common—there are just a lot of these old ways of thinking, and it’s really difficult for people to change, and they’re really nervous about that, right? Whether that be—take craft beer laws in California, for example. They’re like, “Well, you can’t do this in a certain area, and you can’t do that.” And I’m like, “Yeah, but that was because of laws in the 1930s. Why are we still like that?” And it’s the same thing with businesses.

Like, I understand you’re worried about someone taking your people, but at the end of the day, there are headhunters everywhere, and if they need to find out who works for your company, they’re gonna do it anyway. And if you’re taking care of your employees, then they shouldn’t be looking for reasons like making an extra $10,000 or having a ping pong table as the reason to leave. If you’re taking care of your people and doing good things, you shouldn’t have to worry about it, and if the person leaves, that’s the way it was supposed to be—it’s that hoarding of information.

I started my blog eight years ago. When I began writing content, I remember marketers saying, “Dude, you’re an idiot. Why are you sharing all this information? You’re giving people the keys to the castle.” And I said, “Yeah, but who cares? At the end of the day, if it’s enough for them to go and be successful, that’s my goal. If I give them enough information and they don’t know how to do it, they’re like, ‘Well, we need to hire somebody.’ Great, here I am.” It’s just a different way of doing things. Now, of course, there’s a lot of education and a lot you can learn online, and I think that’s going to continuously evolve. Hopefully, more companies understand that the employee advocacy side of things is important. And there’s some good stuff that can happen there if you know what you’re doing, and once you put some parameters in place, some good things can happen.

 

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Dean DeLisle

Speaker 2
28:39-31:12

Yeah. And that’s why we tie it all together. You were talking about social selling, and at the very core, we work in regulated areas. I think the banking, finance, and healthcare sectors were really good because I came from Merrill Lynch, understood that whole world, and I was a rule breaker—I got in trouble. Then I got to know compliance on both sides. It was even funnier: I became a bank auditor within an accounting firm. Imagine that. I’m in an accounting firm with no degree, and I’m a bank auditor—just because I knew computers and how to hack. I saw that whole pathway.

But at the end of the day, it’s not about posting and posting the wrong stuff and all that. It’s about building relationships, having conversations, and really having a good network. And after they know who you are, your credibility is elevated. Go have some conversations and get some easy meetings. That’s the essence of that—whether you’re in a highly regulated industry or just selling whatever, it honestly doesn’t matter. And so we just give you the step-by-steps. And we call them power moves to build those relationships, activate the network, let people know that you exist, and then draw those people in. And our favorite thing—this is my favorite thing, and you’re going to love this—I was dying to talk to you about this. I go into big companies. We love the small companies and the small tactics because this works for anybody. But we’ll go in and say, “Give us your national accounts and give us the top 10 you can’t move on. Give us the top 10 dead wood in the pipeline.” You can’t get in the door. And 100% we get them in the door every time. And all we’re doing is network science, which, if you want to Google, was developed by the US Army. But we take tactical network science. And everyone’s connected now, and you can see the connections. We literally map a network map of how to get into that company. And dude, I used to do this when I was in Chicago and I was selling when I had my own company or in between gigs. I literally would go and work like the security guard at the front desk. I’d bring him donuts, and I’d bring him pizzas for lunch, and I would bring candy in. And I’d be like, “Okay, so let’s see, on the 15th floor, this is Sears, or whoever it is.” I said, “I want to know when these three people come in and out so I can ride the elevator with them or know when to be in their lobby.” I would work the guys that way. I was just doing the same thing—I was mapping out the building. I knew who was in there, and then I was working the security guards because they were the ultimate gatekeeper. Without social media, I was doing the same doggone thing.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
31:13-31:17

Is that how you met your wife: through stalking? I mean, is that like through…okay? I mean, you don’t have to answer it.

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Dean DeLisle

Speaker 2
31:17-32:32

Exactly. No, no, yes. Actually, my best friend—my best friend was a lawyer. She was his legal secretary, and at that time, as a side hustle, I was helping all my friends—because computers and software were new—get off of whatever the hell they were using, whatever they typed on before computers, like typewriters. I’m saying there was something else I used to… but anyway, dictation machines, right? Those dictation machines.

So anyway, I was the first one to put—I think it was WordPerfect or something—and computers in their offices. I would take care of my bar tab for a week because we were out all week. It was pretty expensive. They’d be like, “Alright, I’m gonna do another install,” and then my bar tab picked up for the whole week. One of my best friends—my wife—worked for him, and she was working in there while I was installing the computer and everything. And I think at the time, she was six years younger than me, so she was in the office and super young, and I really wasn’t paying attention because she was super young at the time. Then she left, went back to school, and came back, and she’s 21 and I’m like, “Hey, who’s that?” And he goes, “Oh, that’s Holly. She used to work here.” And I was like, “Oh, that’s her.”

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
32:32-32:33

She’s legal now?

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Dean DeLisle

Speaker 2
32:33-33:01

Remember, right? Exactly. And then next thing I know, we started meeting at bars, and we actually dated behind his back for six months. He’d say, “Yeah, she’s dating some scumbag. He keeps her out all night. She’s late for work every day. The buyer doesn’t buy her dinner, takes her out all night.” And he never put the two and two together that I wasn’t with him on those nights because we were out every night. I wasn’t with him—I was with her. And so he never put it together. And it was like, finally he figured out…

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
33:02-33:19

Scumbag best friend. That’s awesome. It’s all about your network. It’s all about your network. It’s all about your network. That is too funny. So how did you guys— that’s awesome, by the way—how did you just, you have the two different organizations, right? You have Forward Progress. You have Social Jack. Give me a breakdown of each one so I can better understand.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
33:19-33:37

Yeah, so Forward Progress is digital marketing, just like you guys do content marketing and things like that. Thank you for all your mentorship and help. I heard you’ve really helped change Monica’s world at our office—she’s praising you. Like Shane Barker, I said, “Well, you just keep pushing his content out there. If he’s helping you, help him back.” And she’s like…

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
33:37-33:50

I felt so bad. I just sent an email yesterday and a video on some stuff, and once again I got sick—and there was some other stuff that happened. Tell her, Monica, if you’re listening, that anytime she needs information from me, she can keep sending me emails. I felt so bad because I didn’t respond to her for a few days. And then…

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Dean DeLisle

Speaker 2
33:50-33:53

No, I told her you were in Istanbul. or something like that.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
33:53-34:04

I know, but it’s still—I hate the fact that you guys have…we always shared information back and forth. When I didn’t get back to her within a few days, I was like, “Ah, I dropped the ball on that.” I’m not gonna drop the ball again.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
34:04-35:21

Dude, we’re all human. Man, we’re all human. But no, I appreciate the permission to stalk. So I said, you can find them on social media—that’s where you go, that’s how you find any of us. Anyway, we really focus on the employee advocacy piece. We call it humanizing the brand, right? So anything that humanizes the brand—we really have these engagement boosters where we attach people to networks, wake them up, and then we take really good content, like you guys do, and present thought leadership for the people in the brand. Okay?

So, you know, that’s the content we focus on, and then there’s digital things we do around that—traditional digital marketing, if you will. Social Jack is more committed to education. It’s an academy, it’s online coaching. All the 120,000-plus people that we’ve trained on social selling, influencer development—we’re more on the B2B influencer side, where we’re helping business people become influencers and thought leaders in their industry. We have programs where they come in, train and coach with us, and then they might say, “Can you help me look better?” And then all of a sudden, we switch. We bring in the Forward Progress team, they give them a facelift, and run them through 90-day sprints where we can just take them through the factory. Boom—they pop up and they look really good.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
35:21-35:43

Awesome. So I know I’ve read your book, but not everybody listening to the podcast has. Tell us a little bit about your book, “The Streets Guide to Digital Marketing Influence.” You’ve already kind of talked about it a little bit—tying in running the streets, taking over and running drugs and stuff, and drinking all night, which is, I mean, let’s just say it’s par for the course for the podcast. Tell us a little bit about the book.

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Dean DeLisle

Speaker 2
35:43-36:43

Well, the book’s called “First”, right? And it’s the Street Guide to Digital Business Influence. If you think about anybody in business, they either want to be the first hired, or the first considered to be hired—whether it’s for a job or for sales, or if you own a business, it doesn’t matter. It’s always about being first, top of mind—the one people think of. It’s like, “Oh, I want some really good content strategy. Oh, I’ve got to call Shane Barker. I want influencers, or I want my employees to be champions. I’m going to call Dean over at Social Jack.”

So it’s like, you want to be that person people think of first. I named it “First”. It talks about taking those lessons—from Freddie Steakhouse and all the way through the Shaklee lessons and everything else—and really the step-by-step process we use to be first in your network, the top-of-mind person, the first one people want to hire within your industry, and the first online that they find. We really give you all those tactical steps.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
36:43-37:04

Awesome, all the stuff you’ve learned from the school of hard knocks, right? That’s it, that’s it. So, as you talked about earlier about defining social selling, what is your definition of social selling? For somebody who goes, “Okay, I’ve heard it,” and obviously you’ve defined it a little better through the conversation, but what exactly is the definition of social selling? I think when people hear the definition, they’re going to say, “Okay, that makes sense.”

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Dean DeLisle

Speaker 2
37:04-38:47

Yeah. So it’s really about building trusted relationships and leveraging them to close more sales—moving faster through the pipeline with whatever digital tools you need, like LinkedIn, Facebook, Twitter, Instagram, wherever your audience hangs out. It doesn’t matter what you’re selling or to whom. And again, it’s almost like if you were to target the bar where you know those guys hang out or target an event because you know your ideal audience is filled with doctors or whoever you’re selling to, you can go to that specific event. Social media is no different. And so if you understand the formula of building relationships and leveraging those relationships—and I want to emphasize, for us we always teach it with mutuality—like you and I, in a short amount of time, over the course of a year or whatever, have become friends. We share things we busted our butt to put together, and it’s like, “I have no problem going, ‘Hey, here’s a contract I use. Yeah, here’s how we do it.’”

And so that’s where you need to get to with people—where there’s this feeling, “Oh, you know what, I trust that they’re going to do the right thing with it and not just put their name on it and screw me over.” It’s about building trust and relationships with the intent to be on that buying journey together, so you’re going to help them be better and look good within their organization, in their job role, and then participate in that whole function. For us, it’s about overcoming the challenge of being the last one in the pipeline. We want you to be the first one in the pipeline.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
38:48-39:42

I love that. It’s funny because I’m a very open book about just about anything—obviously, through my blog. When people ask me questions, I think it’s awesome how you and I hit it off instantly. When we were sharing stuff back and forth, I thought it was amazing how you were instantly sharing things—knowing me, but not knowing me—and just saying, “Yeah, absolutely, here’s a contract, and this is how we do it.”

That’s really awesome because that’s the way I am. I’m very open—even if it’s a competitor, I don’t really care. To me, there’s enough business out there for everybody. And when I think about how you and I instantly hit it off, like we had been running the streets of Chicago together 20 or 30 years ago, I appreciate that. Once again, it’s been awesome having those types of relationships because then you kind of put all the fear or worry aside and just help each other out.

Because at the end of the day, if I can help you learn something, you can help me learn something, or send a contract that you spent money on that I don’t have to go spend money on—whatever that is—it’s just awesome when you have those kinds of relationships because that’s rare. I don’t think that happens a lot of the time.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
39:42-40:03

Right. And it’s funny—in our office, we have this thing where we say it probably once a week, “You should probably get a royalty check at some point.” But it’s like, I go, “Well, what would Shane Barker do?” And then Monica said, I think last week in her meeting—if it’s content-related—she’s like, “Well, what would Shane Barker do?” So just so you know, your name is ringing through the halls and…

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
40:03-40:09

Man, that is awesome. Now we have to come out—we’re gonna have to come out and have a few beers now that I… I don’t even know what to say about that.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
40:09-40:12

Wait till it warms up; we’ll get you to Wrigley Field.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
40:12-40:25

Now you just threatened me with a good time, so I’m gonna take you up on that. I’ll come out there. “What would Shane Barker do?” I might go by that domain name and just put a picture of me going—I don’t know what I would do. I have no idea. I’m not really sure.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
40:25-40:28

“Ask Shane”, it would be like the simplest call to action.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
40:28-40:33

I guess. I can’t promise you that it’s gonna be the right answer, but there will be an answer. So just, you know, good luck with that.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
40:33-40:35

Well, if you do that, I could be standing there pointing.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
40:35-40:44

This is him. This is the guy. “What would Shane Barker do?” God? That feels like, “What would Jesus do?” It’s so close to that, that’s scary to me. Like, I’m like, whoo. But I…

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
40:44-40:52

Well, you probably don’t remember, but back in the day, it was like, EF Hutton, So, and then they’d be like, “yeah, EF Hutton”. And then everyone would stop.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
40:52-41:29

Yeah, like, what is it? What is he gonna say? Man, I tell you, I feel like I talk enough, but I don’t know if anybody’s listening. But that’s good to know that your office is—my wife quit listening, I think my son might listen to the podcast. I think my mom’s downloaded it once, my aunt twice, my mom—that’s it. That’s my audience. Very small group here. So it’s just, you know, it’s only a few—it’s all favors and eyeballs, yeah, for sure. So, regarding social selling, can you touch on some platforms? I know it always depends on the product and service, but are there any platforms where you’ve seen great results with some of your clients? I need a lot of B2B stuff. So LinkedIn, I think, would be a natural fit. Have you seen some…

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Dean DeLisle

Speaker 2
41:29-42:59

LinkedIn? Twitter is good because people listen on Twitter—you can usually tell what they pay attention to and what their personal interests are. You can see what they follow; it’s super transparent. I like that. On Instagram, you get the visual, humanitarian side of people if they’re on there, though not everybody is. And on Facebook, if they’re open, I like that because you usually see the family interaction at some level. So I like those, again depending. We’ll even have tactics where you start on Twitter, then look at where people are hanging out, where they share and stuff, and how you can get to know them better by finding commonalities. So we like all those I mentioned. And then there are advocacy platforms like Gaggle and Elevate with LinkedIn that are good. LinkedIn Navigator helps out too. Unfortunately, it’s restricted to LinkedIn, so any of those LinkedIn products are sometimes obviously a bit more biased toward that platform. So those we like.

And then there’s some good listening tools out there, like Sprinkler and others, where you can listen to your advocates. We’re just getting ready to release a top 40 list. I don’t know if you know, but in the influencer space and social selling, what you’re trying to get to is the person that’s going to influence a buying decision in their company. They’re influencers in the business world, even within their walls. You can use listening software to track those influencers. If you’re trying to get into Boeing, Microsoft, or a big company, you can actually listen in. So I would suggest using listening tools as well.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
43:00-43:08

That’s awesome. And you’ve actually mentioned Sprinkler and some of the other ones you’ve put out there that help you understand what people are saying about the company and what people internally are saying.

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Dean DeLisle

Speaker 2
43:08-43:34

Yeah, and there are different budgets and things, so you just have to navigate around that. We help people sort that out and figure out what’s best to use, which ones make sense. And don’t forget about YouTube—it’s a social network—and so is Amazon. There are a lot of social networks out there where you can find people being themselves, doing their thing, and know what they like and don’t like. Sometimes that’s part of building the relationship, and learning those things ahead of time can help you gain traction.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
43:34-43:46

Yeah, that makes sense. I know you work with a lot of bigger companies, but do you have any tips for smaller businesses that are going to start doing social selling and don’t have huge budgets, and are saying, “Hey, what can I do to participate in this and drive sales?”

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
43:47-44:49

Yeah, if you go to Social Jack, we have a lot of free classes. We’re like Shane, and we give away way too much—my wife yells at me at least three times a week. But we have very affordable classes for individuals or small businesses. If you go to, I think it’s salesjack.net, you can get our entire course for 100 bucks. So if you do that and listen to the fast track—four modules—we take you through LinkedIn, and I always recommend Navigator, or at least the advanced version if you’re serious about sales and social selling. But if you’re going to buy it, there’s no pixie dust here. You don’t just buy the course for 100 bucks, or buy Navigator for 70 bucks a month at that special price, and then expect magic to happen. You have to show up, have conversations, build a network, build your list—start going into that process. It’s important for people to know not just to buy things, but to do things with what they bought. It drives me nuts to see people buy stuff and then say, “It’s not working.”

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
44:49-44:56

That’s mind-blowing to me. So you actually have to do work. So your program, you have to do work. It’s not like you just buy it, and then sales are going to come in.

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Dean DeLisle

Speaker 2
44:56-45:17

Shane, you know how much time per day we require? Probably an hour to it—20 minutes a day, 20 minutes, folks. It’s like eight minute abs or six minute abs, or whatever you came out with, you know? So we’ve had 20 minutes a day—we were the first 20 minutes a day, I think, like nine years ago. And so I’m a time chunker, a time blocker. I do everything in time chunks.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
45:17-45:58

And I think that’s awesome to hear, because really, anything in life—if you want to be successful—it’s going to take some effort. When you look at something, whether it’s a three-second ab workout, and you think that’s going to work in three seconds, you have to evaluate how much effort and time you’re really going to put into something. Twenty minutes a day is nothing, right?

But I think the value of it is that it gets you used to having intent. Instead of spending five hours on social media and then realizing you didn’t do anything, you’re saying, “Hey, I’m gonna go spend 20 minutes on this, knock it out, and then move on.” As entrepreneurs and small business owners, you’re the president, secretary, and treasurer—everything. So how do you divide that up? Twenty minutes a day is nothing.

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Dean DeLisle

Speaker 2
45:58-46:35

Well, and there’s even better than that. Some people say you should generate one referral or one appointment every five minutes. When you’re on point, you’re setting the intention to log in and come out with an appointment. Decades ago, we used to train people to go into events and say, “I don’t care if there’s 1,000 people or 10 people—your intent is to come out with an appointment every five to 10 minutes of networking activity.” With social media, you’re so much more efficient because you can see who they are, what they do, and so much more about them without having to have full-on conversations to get to the deal.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
46:35-47:23

Yeah, and that’s what’s awesome because people are on social—there are networks everywhere. They talk about everything: their kids, their favorite football team, what they do on the weekends. There’s so much information available. When we do trainings for brands or work with influencers, I always say, spend a little more time to get to know the influencer, let them know why you’re a good fit. Just sending a blanket email to 10,000 people and praying someone responds isn’t the way to do it. There’s a lot of information out there. People are disclosing too much on a daily basis—you can collect it. And you’ll hear them say, “Wow, that’s awesome that you knew I just had a baby three months ago, or that I just started my business three years ago, or that I just hit 50,000 followers on Instagram.” That information is valuable. What would normally take hours of conversation, you can literally stalk someone and make it seem like you’re their best friend within minutes.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
47:23-47:34

I have a PSA—public service announcement—for all of you that keep emailing me, telling me you’re going to help me generate more sales on LinkedIn. I think I already know how.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
47:38-48:15

I’m telling you, every time you see that, I think what it is—and what I really think happens with that—is there’s somebody with a LinkedIn course, and everybody’s bought it because it’s the same thing: “Hey, you want to get more leads online? We do B2B stuff.” And it’s like, “Man, is that working for you?” Because I’ve gotten that message 100 times. Like, if you were the first person to send it to me, maybe I might have reacted, but we get to a point where it’s just mind-numbing. I’m just like, “Oh my God.” Instantly, if I look on there and see someone on my profile saying, “Oh, I’m a B2B lead generation person,” I’m like, “No, no, you’re not. Please leave me alone, Satan. Please leave me alone. Not today.”

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
48:15-48:19

“I’m going to teach you something you’ve never heard.” I was like, “Okay, you probably stole it off my slideshow.”

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
48:20-48:36

Exactly. You can’t be selling me my own stuff. I’m not going to give you $100 to buy my stuff back. Well, how do you see 2020? How do you see the landscape of social change? I mean, do you see anything? Is there anything you’ve seen over the last year that’s kind of crazy? In 2020, is it going to be more different, or is it a lot of the same tactics?

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
48:37-49:45

Well, a lot of the same tactics. I think videos are obviously always going to continue to get stronger, which we all talk about, but I think that networks are actually going to get smaller before they get bigger. That’s a prediction of mine—that people are going to start wise-ing up, and it’s like, “Oh my God, I have 10,000 connections, but I have no sales.” I think it’s going to get to the point where people are going to realize, and we’ve had people be highly successful with like 100, 200 connections in the core counts of their database, you know.

And I think people are starting to wake up to the fact that if they have 10,000 connections, they’re going to get 9,000 pieces of junk. Because they have 10,000 connections—did you hear what I said? Wake up. I also think with this whole movement of Instagram removing likes, it’s going to generate a little more authenticity, and I’m hoping for that, though I’m not certain it’s going to happen.

But, you know, I know people are highly reactive to it, but I think you need to earn the business. I think you need to earn the credibility and the right to have the business and build relationships with your network. So I think the platforms are forcing us to go that way, and I like that feel. And so you’re going to have to develop tactics to really generate those relationships.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
49:45-50:45

And I think that’s what’s interesting—the problem is, it used to be all about quantity, right? “Oh, I have 10,000 followers. I have 30,000. I have 50,000.” But we’re seeing this with micro influencers now. It’s not always the case. I mean, if you have 3 million people, that’s awesome, but that doesn’t mean you have 6 million eyeballs looking at your content, right? If there’s no connection there, then you’re just following them because they’re a bikini model or because they’re this. There’s no real engagement. I think we see that with brands. Brands are hopefully learning—especially the ones that go to my workshops—to quit going after just follower count.

Like, that’s not the number one thing, because you can have tons of people, but if they’re not engaged and they don’t like your product, or it’s a wrong demographic, like we’re seeing the smaller ones, and I agree with you, I think it’s going to pull back on that. And like I’ve said this 1000 times, I would rather work with somebody that’s 100 or 1000 engaged people than that have 100,000 not engaged, right? And so in you, brands have to look at that. And I think that’s a big issue with its the numbers thing is like, Oh, it must be more successful, because it has bigger numbers. They have bigger followers. And that’s not true. It’s just not true.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
50:45-51:04

Let the brands have those bigger numbers. But you know what? For the individuals and the people, those of us—especially business influencers—most of ours are nano influencers or micro influencers that are highly successful, some making millions of dollars a year in their bank account individually, yeah, as top producers.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
51:04-51:26

Yeah, for sure. I think it comes down to those connections—and the networking that you have there. So that’s awesome. I know we’re getting to the end of this thing, and this is the hard part because it’s where things get real emotional since we won’t see each other for a little longer. But tell me about your three of your favorite online tools. What are three tools that you just can’t live without, whether it’s for your agency or something you personally use?

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
51:26-51:30

I would say my computer, the internet and Chrome.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
51:30-51:33

There we go. You’re like, “I go to the big ones.”

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Dean DeLisle

Speaker 2
51:34-53:19

No. So, yeah. So anyway, and just as, just, so you know, out there, I’m a big-time Office user. So I use all the Office tools, you know, I’m just like, you know, I buy them anyway and use them.But I would say I’m a big fan of Navigator—LinkedIn Navigator as a social sales tool. I think, you know what, I’m impressed with that too. Even though I’m a Microsoft guy and a Windows guy, I do like how Google Cloud, Google Drive, Google Docs, and Google Sheets have done a good job. Another couple of free things that might be good: I’m a big fan of HubSpot. I think they do an excellent job with CRM and getting people out of the gate for free—even though you’ll pay eventually.

But I think if you’re looking for that quick start CRM for managing relationships, it’s a really good platform. I like Nimble—another CRM platform. For email, my favorite pick is probably Active Campaign. Out of all the email tools out there, I’ve used them all, still use a couple at a time for different clients for different things, but Active Campaign is bang for the buck with inbox delivery, which I think is really good. And then there’s all kinds of support—there’s all kinds of things, like Sprinkler. We like Plannable for content collaboration with our clients. It’s a really good “see what you get” type content platform for social. Social Report has some good analytics at a discounted price compared to the rest of the ones on the street. Another good—I’m a big project management guy—we use Airtable. Yeah, for sure. It used to be Smartsheet, and they were charging us per user and everything. Honestly, I haven’t hit a limitation in Airtable, and we have 25, 30 people on it without paying a nickel.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
53:19-53:34

You know, what’s funny—Airtable was one of the ones I looked at, and I was like, “God, I really feel like we should implement this.” We never did before, but I might have to. I went to Picture Brain about that. But yeah, we also use Nimble. I’m a big fan of it. Actually, I just met John at the SEMrush Global thing here in San Francisco, and he was out there.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
53:34-53:37

John’s a long-term friend of mine. I was one of the top gold mine resellers back in the day.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
53:37-54:16

Yeah, man, I’m telling you, he’s something else. I love that guy. I mean, you get to—what, the brain tumor, something going on—and then now he’s all about life and how you’re… I felt like I should have been taking notes when he was talking. I was like, “Let me take some notes—John’s talking.” I was like a prophet or something, but a good guy—a solid guy. And I love Nimble. I started using it years ago because I knew some of their employees and we had good relationships. It was based on that, and once again, it’s an awesome platform. So all right, we’re getting to the end of this thing. If you were going to have dinner with three people, dead or alive, who would they be and why? Besides Shane Barker, of course—what would Shane do? It’s kind of like a statement, something to get tattooed on my arm or something. Who knows?

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
54:16-54:44

I’ve been a long-term fan and follower of Tony Robbins, just because I grew up with fire walks, and I used to do coaching for him and some of his programs. I think that would be fascinating. I’d also have dinner with Ben Franklin. I mean, that guy was like a freaking everything. I see him like me, too—you know, he was just like, “Whatever it takes. I’ll do this, I’ll try that, I’ll make it happen.” And as a third person, I’d have dinner with my dad. I miss my dad.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
54:44-54:47

Ah, there we go, family, family. How long ago did your dad pass? I’m assuming.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
54:48-54:54

Yeah, about, I think it’s about two, three years now. Man, yeah, I’d give anything to have dinner with him.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
54:54-55:09

Yeah, family. Man, that’s awesome. That’s awesome. Alright, so this is the last question—the one that really throws people for a loop, and thank goodness I sent you the questions ahead of time. This is going to be a lot easier for us today. But what about a lottery ticket? If I gave you a ten million lottery ticket, what would you do with the money? Curious.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
55:10-56:03

Yeah, so I’ve had this on my board, and I’m going to work hard in 2020. But Social Jack has a whole digital citizenship program that we’ve taught in schools and churches to help the young kids of today understand the responsibility of being a good digital citizen. I would get that foundation and have it rocking throughout every school in the world. doesn’t have a chance—just to help those people know that if they can really make a few good, positive connections from where they’re at, and if they can really put themselves in the game, all they have to do is ask for help. People are going to be around at some point who will give them that help. And if they can get that simple structure and just be responsible online, they can have whatever they want. I would get that.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
56:03-56:21

Yeah, giving back. Man, I love that. It’s so funny—I love people’s answers, because when you give someone ten million, I’d love to hear how they’d use it. Some people want to buy something, take their family somewhere. For you, you’re looking to do—I would say Social Jack. I almost feel like you should call your company Social Good. But anyway, it is what it is.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
56:22-56:26

And honestly, and just so you and I know, because I’m always authentic. I didn’t read your questions.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
56:26-56:29

Yeah, I love it. I love it; good!

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
56:29-56:37

Because I always like how you and I talk and flow. And I’m like, I’ll be able to talk and answer whatever the heck. I did glance over them, but I was like, “You know what? I got this.”

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
56:37-56:52

And now that we’re being authentic and truly honest, I didn’t write them—shout out to my team. They did the research. I know who you are, and this is awesome. I feel better now. I was a little worried you’d think I wrote the questions, but you didn’t read them. So this was easy.

 

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
56:52-57:00

I scanned them, and that’s my disease. In this world, I scan a lot of material, so I miss things but I like the spontaneity.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
57:00-57:11

Yeah, yeah. Well, we knew this was going to be a fun interview. This is how we get down. All right, Dean, if anybody needs to get in contact with you—these people are gonna be clamoring to know more about your companies and stuff like that—how can they get in contact with you?

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
57:11-57:18

Go to deandelisle.com, or just hit me up on social and pretty much on most any of the channels, and I’ll respond, so.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
57:18-57:23

Sounds like a plan, brother. Man, Hey, man, thank you so much for being on the podcast. This was an awesome interview, as I expected.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
57:24-57:29

Yep, same here, man, and I appreciate you and everything about you, and keep doing all that good out there and helping…

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
57:29-57:31

Absolutely man. Well, we’ll be talking soon.

A man with a bald head, wearing a dark blazer and T-shirt, gestures with his hands while speaking. He holds a phone in one hand and appears to be addressing an audience. The background is transparent.

Dean DeLisle

Speaker 2
57:32-57:33

All right. Well, thanks, man, take care.

00:10
Meet Dean DeLisle: Social Selling & Networking Expert
14:10
Growing Up in a Sales-Driven Family
16:40
How Networking Helped Dean Land Unexpected Opportunities
19:52
Lessons from Running Restaurants and Building Businesses
32:32
The Evolution of Social Selling and Relationship Building
37:04
A Fun Story: When People Thought Dean’s Family Were Drug Dealers
40:52
Work-Life Balance: Dean’s Perspective on Staying Focused
45:58
How to Build Meaningful Business Relationships
51:04
Dean’s Best Advice on Growing Your Network
54:48
Final Takeaways from Dean DeLisle
This Isn’t a Sales Funnel, It’s a Partnership

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