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LEARNEmail Marketing
A smiling man with a beard, wearing a buttoned white shirt and a dark blazer, holds an open book with architectural images.

I can’t tell you how many times I’ve heard someone dismiss email marketing as “old-school” or “not worth it.” Email marketing is the underdog in digital marketing that just never dies. You can’t beat an inbox for connecting directly with your audience.

If you’re ready to find out why this method still reigns supreme, keep reading.

In this lesson, I explore the power and importance of email marketing as a reliable tool in a crowded digital landscape. We start by discussing why email marketing remains a cornerstone of digital strategies, highlighting its ability to drive conversions more effectively than social media. I also cover how to set up a successful email marketing strategy, from building a targeted list to defining clear goals and KPIs. By choosing the right tools and crafting engaging emails, you can ensure long-term success.

Start Reading Foundational Guide

In this lesson, we’ll cover the essential steps to building a successful email list from scratch. I’ll guide you through the importance of email marketing as a direct and controllable tool for business growth, and explore effective strategies for rapidly growing your list. You’ll learn the differences between single and double opt-in methods, how to select the right email service provider, and create compelling lead magnets. Additionally, we’ll discuss segmentation, automation, and best practices to nurture your list and maximize conversions.

Start Reading List Building

In this lesson, you’ll discover how email marketing tools can simplify and enhance your marketing efforts. I’ll guide you through key features to look for, including automation, segmentation, personalization, and analytics. You’ll learn how to choose the right platform based on your business needs and explore popular tools like Mailchimp and ConvertKit. Additionally, I’ll share tips for scaling your campaigns and avoiding common mistakes, helping you create effective email marketing strategies that engage and convert.

Start Reading Tools & Software

In this lesson, I will guide you through the essential components of writing better emails that engage and drive action. We’ll explore why email marketing remains a powerful tool, despite new trends in digital marketing, and how to craft emails that feel personal and authentic. You will learn how to write compelling subject lines, strong openings, and effective CTAs, while avoiding common pitfalls. I’ll also share strategies for growing and segmenting your email list to maximize relevance and engagement.

Start Reading Copywriting & Messaging

In this lesson, I will guide you through the fundamentals of A/B testing in email marketing. You’ll learn how to optimize key elements of your emails, such as subject lines, CTAs, and design, to improve open rates, click-throughs, and conversions. I’ll walk you through setting up, analyzing, and iterating on tests, with a focus on avoiding common pitfalls. By the end, you’ll be equipped to make data-driven decisions to enhance your email campaigns and boost performance.

Start Reading A/B Testing & Optimization

In this lesson, we will explore how to effectively leverage email marketing as a reliable revenue engine. You will learn how to set clear objectives, build and segment your email list, and craft compelling emails that drive engagement. We’ll dive into measuring success through key metrics, discuss common pitfalls, and examine the balance between personalization and privacy. By the end, you’ll be equipped with actionable strategies to create, execute, and optimize your email marketing campaigns.

Start Reading Strategy
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Shane Barker
Digital Marketing Expert
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The Truth About Blogging With Rachel Thompson (Founder of BadRedhead Media)

Rachel Thompson joins Shane Barker to discuss her path from a pharmaceutical sales career to successful blogging and brand-building. She reveals how personal life events shaped her writing style, and how focusing on genuine connections rather than heavy promotion helped her thrive online. In this engaging chat, Rachel also shares why humor, honesty, and listening to your audience can unlock new possibilities for authors and content creators alike.

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Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.
Today's guest...
Rachel Thompson

Rachel Thompson is the founder of BadRedhead Media, a marketing consultancy dedicated to helping authors and entrepreneurs elevate their online presence. Combining her expertise as an award-winning author with years of hands-on digital marketing experience, Rachel guides clients in developing sustainable strategies that enhance brand visibility and drive meaningful engagement. Through her signature programs, she provides practical guidance on social media management, content creation, and platform growth.

As the host of the #BookMarketingChat on Twitter, Rachel facilitates weekly discussions where she shares insights on leveraging the ever-changing digital landscape. She is also the author of multiple books, including the “Broken” series, which have garnered critical acclaim for their authentic storytelling. Her success as both an author and consultant uniquely positions her to address the challenges faced by modern creators.

A popular speaker at industry events, Rachel champions transparency, empathy, and genuine connection, encouraging others to embrace a purpose-driven approach to marketing.

Episode Show Notes

In this episode of The Marketing Growth Podcast, host Shane Barker interviews Rachel Thompson, founder of BadRedhead Media, about her unexpected journey from pharmaceutical sales to blogging success. Rachel explains how her background in communications and journalism opened the door to crafting humorous, relatable content that resonated with readers and led to two published satirical books. She also candidly discusses how personal experiences—such as overcoming PTSD—shaped her writing style and fueled her passion for honest storytelling.

Rachel highlights the importance of genuine relationship-building, a skill she sharpened during her years as a sales rep. She describes how engaging with people rather than just pitching them ultimately boosted her credibility and helped her build a loyal audience online. By blending storytelling with social media interactions, she created a thriving platform that evolved into BadRedhead Media. Now, she helps authors develop effective digital marketing strategies to promote their work.

Whether you’re an aspiring writer, a seasoned author, or a marketer looking for fresh insights, Rachel’s journey underscores the power of blogging to forge meaningful connections. Tune in to learn how consistent messaging, humor, and authenticity can help you stand out in a crowded online space.

Brands mentioned
BadRedhead Media
ShaneBarker.com

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
00:11-01:10

Welcome to the Marketing Growth Podcast. I’m your host, Shane Barker. Today, I have Rachel Thompson on the podcast with me. She is the founder of Bad Redhead Media, a company that helps authors create effective social media and book marketing campaigns.

In this episode, we’ll take a closer look at her journey from blogging to starting her own company. Before we begin the discussion, I just wanted to let all the listeners know that you can reach out to me and my team for any help related to PR, content marketing, social media marketing, CRO, and more. We offer end-to-end services as well as consultation to help you grow your business. For more details, you can check out my website at shanebarker.com. That’s S-H-A-N-E-B-A-R-K-E-R dot com.

We’ve been going back and forth the last few months, and we’re excited to have you on the podcast today. I figured let’s set the table a little bit. Some people in the audience know who you are and your past, which we’ll get into. For others who don’t, let’s get a little history from you. So where did you grow up?

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
01:10-01:28

California—kind of all over California. Started in the Inland Empire, San Bernardino. My folks weren’t happy being in that area because it was so congested and smoggy, so my dad moved us up to Northern California. That’s primarily where I grew up.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
1:28-1:30

Awesome. And when we say Northern California—where in Northern California?

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
1:31-1:32

Sacramento area.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
1:32-1:33

Okay, I’m in Sacramento. Did you know that?

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
1:34-1:35

No, I had no idea.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
01:36-01:46

I’m literally in East Sacramento. That’s where my home is. I use it as a hub to travel all over. That’s why I was curious—when you said Northern California, I thought, let’s see where she’s from. So are you still in Northern California?

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
01:46-01:59

Yeah, I’m still in Northern California. My folks moved to Fair Oaks and stayed there for many, many years. Then, as they got older and all of us kids moved away, they ended up in Roseville, in a Sun City area.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
02:00-02:05

My wife’s aunt and uncle live there. We just visited Sun City up there—beautiful. It’s a nice little spot.

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Rachel Thompson

Speaker 2
02:06-02:08

Yeah, they’re all over the county.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
02:08-02:18

Yeah, yeah. Huge golf courses. Now it’s probably a little quarantined, but other than that, it’s an awesome place to be for sure. So how big was your family growing up?

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
02:19-02:48

For many years, it was just my sister and me. She’s older by about three years. Then, when I was ten, my parents had a surprise baby—another girl. So three girls, no boys. We’re all very close. Two of us are in Northern California now, and my younger sister and her husband move all over. They work for the government. Right now, they’re based in San Antonio.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
02:49-02:58

Gotcha. So give us an interesting fact about your family growing up. Is there anything people don’t know? Any traditions or anything fun?

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Rachel Thompson

Speaker 2
02:59-03:47

Well, my parents were very influenced by their Jewish religion. That was a big deal for them, especially for my older sister and me—not so much. We kind of abandoned the whole thing. Especially me. When I was a sophomore, I decided cheerleading was more important than confirmation classes, so I just exited stage left.

My younger sister is really into it. She has three children and decided she was absolutely going to raise them Jewish. For her, it’s really important to everything they do. Interestingly, her husband is not Jewish, but he’s totally cool with it.

For me, I didn’t raise my kids either way. I have two children, and I just decided they could choose. Do you have children?

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
03:47-03:49

Yeah, I do. Yeah, I have a son.

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Rachel Thompson

Speaker 2
03:50-04:21

Okay, so I have two. Daughter who’s 20 and a son who’s 14. For me, it was about raising them with good morals and values. I still take them to my folks’ for Passover or Hanukkah, but I also expose them to other things like Christmas and Easter.

For me, it’s not so much about religion as it is about understanding other religions and traditions. It’s more about knowledge than anything else.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
04:21-05:05

Yeah, I think for me, it’s about being culturally aware—that there are other things out there. I was raised by my dad… long story short, I was actually adopted, which is a whole other story. He was Jewish—and still is, now that I think about it. He adopted me when I was four years old.

My family didn’t do a lot of Jewish traditions, but we did celebrate Christmas and such. I’ve done a lot of world traveling, and I love exploring different cultures and festivals. I’m very open-minded about that. It kind of sounds like you are too. Your family said, “We’re not necessarily going to go all the way down this path,” but still kept it as part of your family life and identity, which I think is awesome.

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
05:05-05:16

Yeah, and it’s funny because friends will come to me and say, “What’s the meaning behind this Jewish holiday?” And I’m like, “I don’t know. Google it. I have no idea.” I’m just not that person.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
05:16-06:16

Let me look at my Jewish book. Hold on one second—oh, here we go, look what we have here.

It’s always funny. When I was younger, I went to a church camp, and I remember being from California, the first thing they asked me was, “Do you surf to school?” And I’m like, just because you’re Jewish doesn’t mean you know everything about the Jewish religion. Just like being from California doesn’t mean we all surf to school.

What I would tell them is, “No, Stu, I can’t surf to school—my surfboard doesn’t fit in my locker.” And they’d go, “Oh, that makes sense.” And I’d be like, “Totally, bro. Sounds good.”

It’s funny when people assume things like that. Or when someone says, “You’re from Sacramento? Do you know John Smith?” I’m like, “John Smith? From Sacramento? Shut the front door—how do you know John?” And they’re like, “You do know him?” I’m like, “Do you know how many John Smiths there are in Sacramento?” So yeah, that kind of thing always makes me laugh.

Did you go to college here in Northern California? Or did you do continued education? Or did you just jump in and become extremely smart?

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
06:17-06:23

Yeah. Well, thank you. No, I went to Sac State. I graduated from there.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
06:23-07:05

Oh my God. This is so funny—when I interview people, you just never know what they’re going to say.

I went to Sac State as well. I graduated with my marketing degree from Sac State. The campus is literally a mile and a half from my house. We were there yesterday with my wife—we walk our dogs there.

Now, with everything going on, we’re there all the time. It’s kind of nice to see how the campus has grown. When I was there—many moons ago—we won’t go into how long ago that was, but it was a small campus. Now it’s absolutely grown. They’ve got the Welcome Center, all this other stuff.

The football team did well this year, and there’s been some cool stuff. I’ve become more and more proud of Sac State and the things they’ve done. It’s been awesome. So what was your degree in college?

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
07:05-07:36

Communication studies with a minor in journalism. I always wanted to be a writer since I was 10, but I didn’t know how to make that into a career. They didn’t have a creative writing major when I was there, so the closest I could get was journalism. But there weren’t enough journalism classes to make it a major, so the closest I could get was communication studies. This was in the ’80s, and so that’s what I ended up with.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
07:37-08:26

It’s funny, that was kind of the same thing when I went to school. I majored in entrepreneurship. I’d already owned my own businesses and wanted to take classes, and at that time, there was one entrepreneurship class. There wasn’t really a focus on starting your own thing—it was more about training you to work for a company, which is awesome, but I was like, “Hey, what about if I want to do my own thing?” They were like, “What do you mean, do your own thing?” I’d already done it and just wanted to learn more about it. It’s interesting, now they have tons of entrepreneurship classes, and there’s more integration with creative writing, English, and other areas. It’s really flourished.

We’re kind of aging ourselves a little bit, but that’s okay. I know I started college when I was seven, and you were three years old when you started, so we’re still in that relative age—give or take a few years.

So what was your dream job out of college? What were you looking to do, especially with the communications and journalism background?

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
08:26-10:09

Well, of course I wanted to be a writer. I did internships for various magazines, but there were no writing jobs in the Sacramento area unless you wanted to work in a newsroom, and even those were few and far between.

I had sold some articles to magazines while in journalism classes. I was one of the few who was able to do that, and my journalism teacher encouraged me to go freelance, but that wasn’t going to pay rent.

I ended up interviewing for a pharmaceutical job because my older sister was already working for a pharmaceutical company and had met the man she was going to marry. At her engagement party, I met her boss. He said, “If there’s one great person from your family, there’s got to be another. Come interview with me.”

I did, and I got the job. That started me down the road of being a pharmaceutical rep. It wasn’t my planned career, but I had the drive to excel—probably my perfectionistic tendencies—and I ended up doing that for 17 years. I worked for different companies, ended up back east working in the home office, doing training, and utilizing those communication skills—writing, creating programs, things like that.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
10:10-12:36

And pharmaceutical sales—I mean, it’s not a bad industry to be in. Last time I checked, it’s not going anywhere, you know? I have a lot of friends that actually, out of Sac State, went and interviewed and got jobs with pharmaceutical companies, which is a great career. I know it’s gotten a lot harder over the years—the last probably 10 or 15 years—just because before, you used to be able to meet with the doctors individually and bring over donuts and cupcakes and all the other fun stuff. And then they were like, “Hey, you can’t do that, because you might be swaying Dr. Johnson, because he’s high on sugar all the time.” So then they’re kind of looking at, “Okay, what can we do here?”

So that’s interesting. I think pharmaceutical reps—not a bad job. That’s a good Sacramento job. Well, a good anywhere job. Like I said, a lot of my friends made really good money out of college.

It’s a grind though, right? I mean, it’s sales for sure. You’ve got how many gatekeepers in front of that doctor, and you’ve got the receptionist that’s protecting them, and you’re trying to get in there.

So it’s a cutthroat business. But I do think it’s awesome for sales, right? I mean, just going in there and better understanding psychology, how to work with people, how to get around that person, and how to be able to work with people and sell stuff.

I, for a very short period of time, actually worked at a call center. And the reason why I did it—well, A, because my friend owned the call center and needed help, but B, it was also going to help me with sales.

And I knew that—even though I hated it—I mean, it was, I was telemarketing. I was that guy that would call when you and your family were just sitting down to dinner. You’re like, “Oh, this is awesome, let’s go ahead and say a prayer or let’s hang out or whatever,” and I’m like, “Hey, you want to refi your house?” And they’re like, “No, I hate you.” And I’m like, “Cool, thanks for everything, man,” and I’m hanging up. I’ll have to tell you, my numbers were pretty low when it came to calls compared to everybody else, because I hated it.

I didn’t enjoy doing it. But I knew that I would learn something from it, and that was where I learned kind of, you know, sales, and how to talk with people. You’re really calling at the worst time, about things that people don’t want to do, and you’re trying to convince them. You see that, obviously, a lot with Mormons. Mormons are usually great salespeople, because for two years they’re knocking on doors, trying to convince people to change their full religion—or jump. I mean, that’s a huge sale, right? You’re like, “Hey, everything that you know about… let’s go ahead and get you to jump on with me and this guy on a bike and a white checkered shirt.” Like, “I just want to go ahead and have you jump on with my religion.” That’s a pretty hard sale. So yeah—interesting, our backgrounds and how that plays out in regards to sales and how we did things.

So how did that work? Because obviously, you did the pharmaceutical sales, and then you jumped into blogging and writing. Tell us a little bit about how that happened. Obviously, you’re kind of like me—there’s like three venture arms of what you do. So I think we’ll touch on that a bit, but how did you get into blogging and stuff like that?

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
12:36-13:29

Well, after pharma, I ended up quitting. I had my daughter, and it was so hard when you become a mom to be away from your child. And then my—well, my ex-husband now, but we were still married at the time—worked from home.

So I kind of had sort of a mini meltdown, because being a survivor of childhood sexual abuse, it was very difficult for me, after I had my daughter, to feel secure in keeping her safe. Not that I didn’t trust my husband—of course I did—but we brought someone into the home, a nanny who was sweet and wonderful.

But psychologically, it was very, very difficult for me to be away from her. And so I developed anxiety and depression, and eventually I was diagnosed with PTSD from…

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
13:30-13:31

Trauma, for sure.

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
13:31-15:54

Yeah, trauma. And I got help, thank goodness. After about, I would say, three or four years of being apart from her, we decided to have another child, and I just couldn’t get pregnant—probably from the stress of all of it.

There were other things happening in the industry—I’m not going to go into that—but eventually I just quit. And within a year, I was pregnant. So obviously stress had a lot to do. Hello, yeah.

I had my son, and then after about a year or two of being home, taking care of the kids, I was pretty much losing my mind. So I got into blogging, which was really coming into its own at that point.

It was probably… I had him in 2005, so around 2007–2008, I started writing about relationship issues in a humorous way. Like, I’d finally get the kids down, and my ex-husband was a slammer—he’d go out the garage door and slam it, and then the kid would start crying, and I’d be like, “Oh my god, could he just not slam the door?” Or you know, like, “How hard is it to put on a new roll of toilet paper?” When you live with somebody for so long, it’s those toothpaste tube kinds of things that get to you, right?

So I started writing about those types of things, and I garnered a fairly large following. Eventually, I wrote two satirical humor books about relationships, marriage, being a parent—silly things based on my blogs—and then my blog just blew up.

So those were my first two books. And what I learned—going back to being a pharmaceutical rep and trainer—is that social media is a great way to listen and interact with people, and build relationships. That’s really what I excelled at when I was a rep. It wasn’t so much, “Hi, Dr. Shane, you need to write my drug, and if you don’t, I’m going to come in here every day.” It was more like, “Hey, how’s your wife? What’s going on with the kids? Did you get in a golf game today? How’d you do?” You know, I got to talk about my drug—otherwise, I can’t call it a call. But yeah, blah blah blah…

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
15:54-15:55

Relationship building.

Black and white close-up portrait of a woman with short, tousled hair, dark lipstick, arched eyebrows, and a nose piercing, looking slightly upward with a subtle smile.

Rachel Thompson

Speaker 2
15:56-17:00

Exactly. And so that’s what I was really good at. I was very successful. I won a ton of awards—and again, not to brag at all—it’s just the reason I did well was because I focused on not what the company line was with my little sales aid and going down each point.

It was interacting with them and listening to them, and understanding maybe they’re having a bad day and don’t want to hear my spiel about whatever the drug was. It was just knowing and reading them. And that’s why, for me, social media and book marketing isn’t all about self-promotion. I do very little of that.

Right now, my books are free. I’m letting people know my books are free. I’m not making any money on these books right now. I’m just hoping that people are able to read my stuff, and maybe it’ll help them in their book marketing. Or if they’re a survivor, they’ll know they’re not alone. That’s really what I’m doing with my books right now.

A bearded man with short hair, wearing a light-colored buttoned coat, sits with his hands clasped and smiles gently against a dark background. The photo is in black and white.

Shane Barker

Speaker 1
17:00-17:16

We’ll touch upon that and talk about book marketing in our next podcast episode. We’ll be in touch soon, so stay tuned to Shane Barker’s Marketing Growth Podcast.

00:11
Rachel Thompson, Author and Marketing Expert
01:10
Rachel’s Journey Across California
03:50
Shane and Rachel on Writing and Branding
07:15
The Power of Authentic Storytelling
11:30
Marketing Strategies for Authors
15:40
Final Thoughts on Creativity and Growth
This Isn’t a Sales Funnel, It’s a Partnership

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