
Eric Stockton Decodes Advertising and Targeting Best Practices
with Shane Barker
Join host Shane Barker and Perfect Audience’s Eric Stockton as they dive into digital ad targeting and retargeting best practices. This compelling episode of The Marketing Growth Podcast unpacks strategies for converting lost website visitors, leveraging data-driven insights, optimizing ad creatives, and refining landing pages. Listen in for innovative ideas on audience segmentation and balanced marketing techniques that blend modern tech with proven fundamentals.


Eric Stockton is the Director of Marketing at SharpSpring, a leading provider of powerful marketing automation solutions tailored for B2B success. With over two decades of experience in direct marketing and demand generation, he has consistently helped companies – from startups to Fortune 500 enterprises – grow their revenue and customer base worldwide.
Before joining SharpSpring, Eric held key leadership roles in top marketing organizations, orchestrating campaigns that combined email, content, and automation strategies. His hands-on approach and data-driven mindset have led to record-breaking lead generation and measurable ROI for a diverse range of brands and industries.
Widely regarded as a thought leader, Eric shares insights as host of the B2B Hustle show and is frequently sought after for industry panels and conferences. His commitment to innovation, coupled with a deep understanding of emerging trends, has established him as a trusted resource for marketers looking to drive meaningful, long-term growth.
Episode Show Notes
In this episode of The Marketing Growth Podcast, host Shane Barker dives deep with Eric Stockton, General Manager at Perfect Audience, to decode advertising and targeting best practices. Eric unpacks the power of retargeting, emphasizing how digital ads give brands multiple chances to re-engage visitors who have already experienced their value. He explains that retargeting—much like shopping cart recovery emails—is essential for capturing the 98% of visitors who don’t immediately convert. Eric breaks down the process into key segments: targeting both non-converters and current customers, refreshing ad creatives, and maintaining congruence between ad messaging and landing pages.
They also discuss the importance of audience segmentation and testing various creative strategies to combat banner blindness. Eric advises marketers to harness AI and combine it with time-tested practices for hyper-profitable campaigns. Additionally, the conversation takes a personal turn as Eric reflects on the value of understanding business dynamics and teamwork—lessons he wishes to share with his younger self. With actionable insights, real-world examples, and practical tips, listeners are encouraged to re-examine their ad strategies and take advantage of Perfect Audience’s current offer of a $1,000 ad credit trial.
Brands mentioned
- Perfect Audience
- ShaneBarker.com

Welcome to the Marketing Growth Podcast. I’m your host, Shane Barker. Today, I continue my conversation with Eric Stockton, the general manager of Perfect Audience. For those joining us today, be sure to check out my previous conversation with Eric, where he shared how to succeed in digital advertising in 2021. Today, however, I want to do a deeper dive into the best practices for advertising that can help you get better at targeting. Let’s get the conversation started.

So what I want to talk about is advertising and targeting best practices. As I was thinking about it—and the fact that we retarget some people but aren’t testing the way we need to—what is your definition of retargeting, and how does it work? Give us a little breakdown.

Eric Stockton
Somebody asked me what retargeting is. I’ll tell them it’s online advertising that helps you get in front of visitors who have already experienced your brand. By coming to your website, they’ve seen your value proposition, and retargeting gives you a second, third, or even fourth shot at reaching them with relevant ads. I break it up into two groups: those who haven’t converted and those who have. For customers who have already converted, you can send ads as a follow-up—similar to basket or shopping cart recovery emails. Retargeting is the digital ad equivalent of that best practice.

When you think about it, the retargeting side of things is low-hanging fruit. You put a lot of effort into getting people to your website, whether through content or SEO, and 98% of visitors leave without taking action. Yet, these visitors came for a reason. You have the chance to market to them again, and you’re not doing it. I say this as you shake your head, and I’m literally going to listen to this podcast again to catch every word. It’s such low-hanging fruit—you’ve spent money to get them there, so you should have a higher conversion rate because they already know your brand.

Eric Stockton
I think we all do things like exit-intent pop-ups for email capture for the same reason. You know that only 2% of your visitors convert, so what do you do with the other 98%? You capture them with pop-ups or other email tactics, and retargeting on the digital ad side helps you build an audience of those non-converters. The key is to deliver ads that add value so that people find them interesting and worth clicking on. This way, you capture more of that 90-98% back.

When you think about it, it’s always easier to retain current clients than to acquire new ones. If you’ve put all that effort into getting them to your website, you need to figure out how to stay in front of them. I’m saying this out loud to myself and to my team who will be listening to and editing this podcast. I do have a question about consumer interests and behaviors—it becomes challenging to predict them, especially now. Do you have any tips on running hyper-profitable ad campaigns? Since you can see how people react to various ads behind the scenes, can you share some tips on how to run a hyper-profitable campaign?

Eric Stockton
I think it boils down to a few levers. Like every digital advertising platform, everyone has an algorithm and AI, which are buzzwords that people throw around. In my experience, the best-performing campaigns are those that combine AI with best practices and solid expertise. It really comes down to three or four key things you can control. First, your ad has to be congruent with your landing page; if the messaging doesn’t match, people will bounce. Second, you need to exclude people who have already converted so you’re not showing them the same offer repeatedly. Third, segmentation is key—just like with email, targeting the right audience with the right message makes all the difference. And finally, please refresh your creatives. If someone sees the exact same ad 75 times over three days, they’ll develop banner blindness. A combination of appropriate frequency caps and regular creative refreshes is essential, since testing different messages quickly can help you see what resonates.

It all comes down to testing—trying different things is the only way to know what works. Different approaches, different creative, and different messaging; that’s the key.
Thanks, Eric. Great insights that our listeners can implement for better ad results. However, I need to pause our conversation for a minute to talk to the listeners. If you need help running your digital marketing campaigns, talk to us. We offer services like SEO, online PR, content marketing, influencer marketing, and much more. For more details, check out shanebarker.com.
Back to the conversation with Eric—what about the current world of ad skipping? With people trying to skip ads, what recommendations do you have to ensure that your target audiences don’t skip them? You mentioned using different ads earlier; do you have any other tips?

Eric Stockton
If we’re talking about video ads—say, pre-roll or mid-roll—it always comes down to your audience. Think back to the days of direct mail: it’s all about your offer and your audience. Even if you run pre-roll ads on popular YouTube videos or sites, if your ad isn’t relevant and timely, you’re just burning money. You need to understand your ideal customer profile and tailor your messaging to address their pain points. If your landing page is well-written and addresses these core concerns, you’ll see higher conversions.

Yeah, which I think is awesome. I mean, it’s so funny—in these podcast interviews, everyone I talk to always comes back to the basics, what people really know. But it’s surprising how many don’t even follow the basics, whether it’s content marketing, SEO, or retargeting. It comes down to this: there’s no magic. Plenty of people have written about what you need to do. It’s just about implementing that, testing, and making it happen. It’s not easy, but it can happen if you stick to the core values and maintain that framework.

Eric Stockton
That’s inspiring because these are tried and true best practices. We don’t need to reinvent the wheel—focus on your ideal customer, test your messaging, and adjust over time. Whether you’re an entrepreneur or part of a marketing department, success comes from being hyper-focused on who your customer is, dialing in your message, and continually testing.

Now we’ve talked about retargeting and the fun stuff, but here come the hard questions—those that throw a lot of people off. I’d like to throw a hypothetical question out to you. If you could sit down with your 25-year-old self—let’s call him Eric 1.0, maybe a bit tipsy—and give him advice for the future, what would you say? What’s the one thing you think you’ll need to know down the line?

Eric Stockton
What would I tell 25-year-old Eric? I’d say, first, understand better how businesses work at a high level. When I started out in marketing, I wore a lot of hats and looked at things in a silo—focusing solely on what was important to me. What I missed was understanding what mattered to the people around me: investors, co-founders, partners, and team members. Instead of being single-minded, step back and figure out how others see the world, and draw connections between your perspective and theirs. Marketers have many challenges—we juggle IT, the CFO’s budget constraints, and the CEO’s revenue demands. If you try to do it all by yourself, you’ll only get so far. Building a cohesive team is crucial.

It’s like learning to play better with the other kids on the playground. When I was younger, I was pretty stubborn, thinking I could figure it all out on my own. But I eventually realized that there are people smarter than me who can help. The key is to bring them on board and build a cohesive team that works together to move things forward.
Now, for a fun question—if you could have dinner with any three people, dead or alive, who would they be? It could be family or friends. I’ve had people say Obama, and one guy even mentioned Jesus, which I thought was awesome. So, Eric, who’s at the top of your list?

Eric Stockton
Oh man, that’s a great question. Well, okay—Warren Buffett would be a great example. I don’t have $2 million for a lunch with him, which I think is what it costs now with his charity.

Pennies! Pennies!

Eric Stockton
Like the wisdom that guy has is amazing. I would say my wife is probably one of the people I’d point to. I know that sounds crazy and cheesy, but it is—I love her to death. We have a ton of fun together, and because we have four kids, we don’t get many chances to go out to dinner. So that’s probably one of them.

Are you saying that because she’s in the room, or do you truly mean this? Be honest.

Eric Stockton
She’s not! No, she’s not in here.

Okay. That was from the heart, folks. Purely from the heart.

Eric Stockton
She’s helping the kids right now, so no.

She definitely needs a dinner out, for sure.

Eric Stockton
Yeah, and it’s funny you said that. I would actually say, think about 25-year-old me—if I had known then what I know now, I’d be so much further along today. Assuming our time continuum works the way we think it does—and not like in The Avengers, right?—I’m always trying to push forward. I just want to go back and tell my younger self a million things so I could be further along today.

Well, what I try to do is pass that gift on to my son. I say, “Listen, let me explain some of the stuff I did.” Of course, sometimes they listen—depending on their age—but I just want you to be better than I was. We may not always get the chance to talk to our younger selves, but we do have the opportunity to guide our kids. I don’t claim to be all-knowing, but if you can take away four or five of the ten things I share, or even remember two or three, that would be awesome. I’m not setting the bar that high—I wasn’t even that awesome. I mean, your mom got confused and got together with me, but here we are today. We made it through COVID and everything. Boy, sneaking into 2021.

Eric Stockton
Yep, that’s right.

So it’s awesome. Eric, if anybody wants to get in contact with you over at Perfect Audience—which, by the way, I’m always very jealous of the domain name, because Perfect Audience doesn’t get any better than that—how can they reach you?

Eric Stockton
Oh, goodness, yeah, easy. I’m on LinkedIn at linkedin.com/in/ericstockton, and you can email me at Eric@perfectaudience.com.

There we go. I’ll tell you guys too—we’re putting this in the show notes. Right now, if you trial Perfect Audience, they’re offering a $1,000 ad credit for free (normally a $3,000 value) during a time when you can really get control of your retargeting. I’m probably going to read my review again and click on it, because my team and I are slacking in that area. So anyone listening, just know that we’re adding that to our to-do list for next week. Eric, thank you so much for being on the podcast. I was really excited to pull you in today. I know you have a webinar right after this, so good luck with the rest of your day, my friend. We’ll be talking again soon.

Eric Stockton
Yeah, you too. Thanks so much—I appreciate it. Thanks for having me.

Not a problem. The pleasure is ours.

Thank you for joining us on this week’s episode of The Marketing Growth Podcast. Next week, another interesting guest will join us for an engaging conversation. Stay tuned.