The Importance of Customer Experience with Daniel Rodriguez, CMO of Simplr

TODAY'S GUEST

Daniel Rodriguez

Daniel Rodriguez is the Chief Marketing Officer at Simplr and he was the VP of Marketing of Seismic. He specializes in B2B enterprise SaaS go-to-market strategy, customer-to-product feedback, demand generation, PR, analyst relations, digital strategy, and much more. As Seismic's first marketing hire, Daniel built a team that played a critical role in taking this early-stage company from less than $1M in revenue to $400M in revenue in under 5 years. He’s also got the WSET Level 2 Wine Tasting Certification with Merit.
WEBSITE: Simplr

YOU’LL LEARN

  • How to improve customer experience
  • The importance of delivering customer service in real time

RESOURCES

KEY TAKEAWAYS

  • 00:44 : Daniel’s Childhood
  • 5:53 : Daniel’s First Job
  • 7:47 : Daniel’s Job at Simplr
  • 9:12 : Discussing COVID-19
  • 13:34 : About Simplr and Customer Experience

Daniel Rodriguez is the Chief Marketing Officer at Simplr and he was the VP of Marketing of Seismic. He specializes in B2B enterprise SaaS go-to-market strategy, customer-to-product feedback, demand generation, PR, analyst relations, digital strategy, and much more.

In this episode, he talks about the importance of delivering the right services to your customers instantly. He stresses the importance of delivering “now” and talks about how the current system doesn’t achieve that.

Towards the end of the conversation, he shares how Simplr is changing the customer experience.

Listen to the episode for more details!

ABOUT THE AUTHOR

Shane Barker is a digital marketing consultant who specializes in influencer marketing, product launches, sales funnels, targeted traffic, and website conversions. He has consulted with Fortune 500 companies, influencers with digital products, and a number of A-List celebrities.

0 Comments

Leave A Comment

More to listen

Content Marketing Best Practices with Arnie Kuenn

Did you know that only 9% of B2B marketers think their organization has a sophisticated content marketing strategy A survey by the Content Marketing Institute found that a majority of respondents said their organization’s content marketing...
Read More [...]

An Interview with Buyapowa’s Founder, Gideon Lask

On this episode, Gideon Lask, the Founder and CEO of Buyapowa, discusses how he went from working at a management consultancy to joining ecommerce and selling music and merchandise And then, he discloses how he eventually established Buyapowa and...
Read More [...]

Doing Referral Marketing Right Using Buyapowa with Gideon Lask

Listen to Gideon Lask as he shares what makes referral marketing a win-win for both brands and customers You’ll also learn: How to get your customers to refer your products to their friends and family How to help people refer dull products...
Read More [...]

Subscribe to Our Marketing Newsletter