Ready to be an Instagram Influencer? Get Started for FREE          Click Here
Webinar: How to create a winning content marketing process       Register for Free!

The Importance of Customer Experience with Daniel Rodriguez, CMO of Simplr

TODAY'S GUEST

Daniel Rodriguez

Daniel Rodriguez is the Chief Marketing Officer at Simplr and he was the VP of Marketing of Seismic. He specializes in B2B enterprise SaaS go-to-market strategy, customer-to-product feedback, demand generation, PR, analyst relations, digital strategy, and much more. As Seismic's first marketing hire, Daniel built a team that played a critical role in taking this early-stage company from less than $1M in revenue to $400M in revenue in under 5 years. He’s also got the WSET Level 2 Wine Tasting Certification with Merit.
WEBSITE: Simplr

YOU’LL LEARN

  • How to improve customer experience
  • The importance of delivering customer service in real time

RESOURCES

Key Takeaways

[00:44] Daniel’s Childhood

[5:53] Daniel’s First Job

[7:47] Daniel’s Job at Simplr

[9:12] Discussing COVID-19

[13:34] About Simplr and Customer Experience

Daniel Rodriguez is the Chief Marketing Officer at Simplr and he was the VP of Marketing of Seismic. He specializes in B2B enterprise SaaS go-to-market strategy, customer-to-product feedback, demand generation, PR, analyst relations, digital strategy, and much more.

In this episode, he talks about the importance of delivering the right services to your customers instantly. He stresses the importance of delivering “now” and talks about how the current system doesn’t achieve that.

Towards the end of the conversation, he shares how Simplr is changing the customer experience.

Listen to the episode for more details!

ABOUT THE AUTHOR

Shane Barker is a digital marketing consultant who specializes in influencer marketing, product launches, sales funnels, targeted traffic, and website conversions. He has consulted with Fortune 500 companies, influencers with digital products, and a number of A-List celebrities.

0 Comments

    Leave A Comment

    More to listen

    The Big Five That Buyers Look For with Marcus Sheridan

    Key Takeaways How to Implement Marcus’ Strategy Litmus Test for Your Content Why Companies Don’t Talk About Cost and Price The Blog Post Worth $7 Million The Importance of Analysis Marcus Sheridan speaks all about content...
    Read More [...]

    Is it Worth Investing in PR & Influencer Marketing With Francis Bea

    Many new businesses wonder if PR and influencer marketing are worth the time and money Is it possible to get good returns from these strategies Francis Bea tries to answer these questions based on his experience with his clients At the end of the...
    Read More [...]

    Decoding the Product-Market Fit with Greg Poirier

    Why should companies strive to achieve the right product-market fit early on This is the question that Greg answers on this podcast episode Companies that are blessed with the right product-market fit tend to take it for granted Little do they...
    Read More [...]

    Subscribe to Our Marketing Newsletter