Ready to be an Instagram Influencer? Get Started for FREE          Click Here

The Importance of Customer Experience with Daniel Rodriguez, CMO of Simplr

TODAY'S GUEST

Daniel Rodriguez

Daniel Rodriguez is the Chief Marketing Officer at Simplr and he was the VP of Marketing of Seismic. He specializes in B2B enterprise SaaS go-to-market strategy, customer-to-product feedback, demand generation, PR, analyst relations, digital strategy, and much more. As Seismic's first marketing hire, Daniel built a team that played a critical role in taking this early-stage company from less than $1M in revenue to $400M in revenue in under 5 years. He’s also got the WSET Level 2 Wine Tasting Certification with Merit.
WEBSITE: Simplr

YOU’LL LEARN

  • How to improve customer experience
  • The importance of delivering customer service in real time

RESOURCES

Key Takeaways

[00:44] Daniel’s Childhood

[5:53] Daniel’s First Job

[7:47] Daniel’s Job at Simplr

[9:12] Discussing COVID-19

[13:34] About Simplr and Customer Experience

Daniel Rodriguez is the Chief Marketing Officer at Simplr and he was the VP of Marketing of Seismic. He specializes in B2B enterprise SaaS go-to-market strategy, customer-to-product feedback, demand generation, PR, analyst relations, digital strategy, and much more.

In this episode, he talks about the importance of delivering the right services to your customers instantly. He stresses the importance of delivering “now” and talks about how the current system doesn’t achieve that.

Towards the end of the conversation, he shares how Simplr is changing the customer experience.

Listen to the episode for more details!

ABOUT THE AUTHOR

Shane Barker is a digital marketing consultant who specializes in influencer marketing, content marketing, and SEO. He is the Co-Founder of Attrock, a digital marketing agency. He has consulted with Fortune 500 companies, influencers with digital products, and a number of A-List celebrities.

0 Comments

    Leave A Comment

    More to listen

    Overhauling Your Customer Service for the Better with Daniel Rodriguez

    Key Takeaways Working Hours of Stores What are Companies Missing in Customer Service CSAT Scores Mystery Shop Case Study How Simplr Worked with Anita Bing Analogy with AWS Hosting Daniel Rodriguez is the Chief Marketing...
    Read More [...]

    Understanding Word-of-Mouth Marketing with Spike Jones

    Shane Barker continues his conversation with Spike Jones, the General Manager for the Strategic Services team at Khoros, on the Marketing Growth Podcast On this episode, they talk about word-of-mouth marketing and the challenges marketers...
    Read More [...]

    Book Marketing Success: How to Do It Right With Rachel Thompson

    Key Takeaways Rachel Thompson’s Life Story Interesting Facts about Her Family Rachel’s First Job after College Rachel’s Journey into Blogging Starting BadRedhead Media Rachel’s Books Rachel’s Journey to...
    Read More [...]

    Subscribe to Our Marketing Newsletter