An Interview with the CEO & Co-Founder of Officium Labs

TODAY'S GUEST

Jonathan Shroyer

Jonathan has been a customer service professional and leader for 22+ years, leading large teams at established companies such as Microsoft, Monster Worldwide, and Autodesk, as well as startups like Postmates, Kabam, and Forte Labs. A thought leader in the industry, Jonathan often speaks at CX conferences, participates in podcasts, and writes about his passion — the future of customer service and the CS marketplace. He is focused on shifting customer service from a cost center to a profit center for all businesses.
WEBSITE: Officium Labs

YOU’LL LEARN

RESOURCES

Customer experience has become the major differentiator in the business world. We are bombarded with marketing messages trying to lure us to their products or services, but what if you could ensure that all your customers were satisfied?

Officium Labs has recently launched a new service for businesses that allows them to gain insights about customer experience before they make an investment, and centralize support requests.

On this episode, a customer experience expert and the CEO and Co-Founder of Officium Labs, Jonathan Shroyer talks about his company.

Tune in to find out:

  • What attracted him to the CX industry.
  • How he came up with the idea to start Officium Labs.
  • How the company is helping businesses serve their customers better.

He also reveals his future plans for the company and for disrupting the CX industry. Listen to him talk about it all.

ABOUT THE AUTHOR

Shane Barker is a digital marketing consultant who specializes in influencer marketing, product launches, sales funnels, targeted traffic, and website conversions. He has consulted with Fortune 500 companies, influencers with digital products, and a number of A-List celebrities.

0 Comments

Leave A Comment

More to listen

Planable's Incredible Growth Story with Xenia Muntean

Planable, a social media management and collaboration tool, has garnered over 800 customers, including Vyper, Hyundai, Jaguar, and Landrover, in under four years In this episode of the Marketing Growth Podcast, Xenia Muntean, the CEO and...
Read More [...]

Xenia Muntean on How to Make Your Social Media Process More Efficient

Listen to Shane Barker and Xenia Muntean talk about what it takes to improve the efficiency of a social media team On the episode, Xenia also talks about fun stuff –– time travel, her favorite documentary, and much more Bonus: Xenia...
Read More [...]

Starting a 7-Figure Business From Scratch: Daisy Jing, Founder of Banish Shares Her Story

Becoming an entrepreneur without a mentor isn’t easy, right However, our guest for this episode, Daisy Jing, not only started but also grew her company into a 7-figure business Want to be able to build a multi-million dollar business...
Read More [...]

Subscribe to Our Marketing Newsletter

Skip to content