When it comes to creating customizable surveys to gain insight into consumer behavior, SurveyMonkey leads the pack.You can seamlessly integrate this software solution with Slack, Salesforce, HubSpot, and other services.
While it does have a lot of great features to offer, SurveyMonkey also has its own shortcomings. Users often complain about the expensive packages and clunky interface. While they also have a freemium version, it doesn’t offer many features.
If you are looking for the better tools for your next survey, we’ve got your back. In this article, we will take a look at the best SurveyMonkey alternatives available.
Disclosure: This content has a few affiliate links, which means if you click on them, I will get a commission (without any extra cost to you).
Best SurveyMonkey Alternatives
Whether you’re looking to conduct market research or competitor analysis, there are a number of survey tools that can assist you in the process. Each of them comes with a different range of capabilities. For basic surveys, any of these tools will work.
However, if you want detailed analytics, you need to invest time into understanding the strengths and weaknesses of each tool. To help you find the best fit for your needs, we’ve compiled a list of the best SurveyMonkey alternatives.
Qualtrics Research Core is one of the most sophisticated SurveyMonkey alternatives available. It is designed to handle everything from detailed research to simple questionnaires.
This survey software solution comes with pre-built templates, 100 question types, an intuitive drag-and-drop tool, and more.
Using Qualtrics, you can create surveys in real-time and even integrate them into Marketo, Salesforce, Adobe, and other systems.
One of the most notable features of this survey tool is ExpertReview. Using this AI-powered feature, the tool analyzes all of your questions in real-time. Based on it, you get personalized recommendations to boost your response rates.
On Qualtrics, you can create an account for free. It gives you access to features like online reporting, survey logic, seven different question types, and more. For details of their advanced plans, you need to get in touch with their sales representatives.
Image via Qualtrics
This SurveyMonkey alternative is great for those who want customization options. From adding attractive background images to customization for questions, buttons and CSS, there is a lot you can do with this tool.
Their advanced packages also offer integrations for Salesforce, HubSpot, and other systems. This SurveyMonkey alternative also provides you with multiple logic blocks. With this, you can easily program different smart surveys.
Their Starter, Premium, and Enterprise packages, (which are priced at $19, $49, and $149, respectively), come with a free trial. For enterprises, their Elite package is the most suitable. To find out the pricing for the Elite package, you can get in touch with their team.
Image via SurveySparrow
SurveyGizmo stands out among all of the other SurveyMonkey alternatives because it’s flexible and super easy to use. With SurveyGizmo, you can design your surveys, collect feedback, and analyze your results.
To help you get your work done faster, it provides integration with Salesforce, Google Analytics, Google Spreadsheets, Webhooks, and more.
It comes with more than 25 question types, so you can design unique surveys. Other notable features of this SurveyMonkey alternative include advanced logic, page piping, geo-targeting, advanced report filtering, and more.
When it comes to pricing, SurveyGizmo’s plans are top-notch. They give you bang for your buck. Their paid plans range from $25-$150 per month. They also have a free plan that allows you to take up to 3 surveys at once, collect 100 responses for each survey, and ask unlimited questions.
Image via SurveyGizmo
This surveymonkey alternative comes with a highly intuitive interface which instantly improve the user experience. Apart from that, it also has tools that allow you to create formal as well as personalized surveys.
You can bring out your creative side and experiment with quizzes and interactive surveys. If that’s too time-consuming for you, you can opt for the pre-designed templates.
Other notable features of this SurveyMonkey alternative include HubSpot integration, conversion tracking, team collaboration, and more.
When it comes to pricing, Typeform is on the expensive side. Their Essential and Professional plans are priced at $35 per month while the Premium plan is priced at $70 per month.
Image via Typeform
SoGoSurvey was designed to help businesses create polls, forms, surveys, and quizzes. Once you launch a survey using this SurveyMonkey alternative, the analytics engine of the software begins to track various metrics in real-time.
You can see a variety of insights by taking a look at SoGoSurvey’s smart reports. You can easily share these reports with your organization’s employees and leadership. You can also export it to a presentation software of your choice.
It also comes with integrations for Slack, Salesforce, Zapier, and Basecamp.
All of SoGoSurvey’s packages come with a 10-day free trial. This SurveyMonkey alternative offers three plans — Plus, Pro, and Premium which are priced at $25, $40, and $99 respectively.
Image via SoGoSurvey
This surveymonkey alternative is unlike any other tool on this list. It is completely open source and has a range of amazing features. It comes with an easy-to-use editor to create your surveys, 28 question types, skip logic, custom reporting features, and more.
It comes in two versions: hosted and self-hosted. For both, they offer free versions which allows you to get 25 responses every month. Their paid plans range from $24 to $70 per month.
Image via LimeSurvey
This surveymonkey alternative makes it easy for you to design personalized surveys, create shareable reports, and analyze your data with the help of cross-analysis tools. To keep your branding consistent, it allows you to add your brand imagery to your surveys.
This SurveyMonkey alternative comes with multi-channel distribution so you can deliver your surveys through social media, emails, shortlink, embeds, or QR codes.
Their paid plans range from $2.99 to $59 per month. If you don’t want to spend money on survey tools, you could use their free version.
Image via KwikSurveys
Crowdsignal is a simple yet powerful tool that allows you to create your own survey or poll within minutes. With this surveymonkey alternative, you can have complete control over the look and feel of your polls and surveys. You get to choose your favorite colors and add different elements to match your brand.
If that sounds like too much work for you, you can also choose one of their pre-made templates. Moreover, this SurveyMonkey alternative lets you embed your polls on emails, social media, WordPress, and Weebly websites.
Their Pro and Corporate plans are priced at $17 and $75 per month. They also have a free version which comes with limited features.
Image via Crowdsignal
QuestionPro is designed to help businesses create interesting online surveys for market research, product feedback, and more. Using this surveymonkey alternative, you can easily customize the theme of your survey, change fonts, add logos, and do much more.
For your survey, you can choose from more than 30 different question types. Alternatively, you can also create your own online survey with the help of their survey templates. Other notable features of QuestionPro include powerful integrations, multilingual surveys, easy collaboration, and more.
Their Professional and Corporate plans are priced at $15 and $75 respectively. Through their free version, you can design email surveys and get access to real-time results on your dashboard.
Image via QuestionPro
Bonus Tool #1: Qwary
Qwary enables organizations to have unbiased conversations with customers/employees and make data-driven decisions with simple, friendly, and engaging surveys. The tool allows you to embed video bubbles onsite to launch asynchronous video conversation surveys and interact with audiences face-to-face.
To enable omnichannel customer engagement and support, Qwary lets you create Facebook, QR Code, email, and SMS surveys.
The tool offers the world's first-ever Alexa Surveys to connect with home audiences. Their standout sentiment analysis allows you to analyze real-time customer experience insights.
Plus, they offer multilingual support, white labeling, easy-embed API, and seamless integration with 2000+ cloud apps including Salesforce and Zoho.
Like SurveyMonkey, Qwary offers a Net Promoter score, but at a fraction of the cost.
Don’t believe me?
Then, check out their prices: For individuals, Qwary’s plans start from as low as $35 monthly. Businesses can opt for their BASIC plan, worth $32 per user per month (for a minimum of 3 users).
But that isn’t the best part about Qwary.
They offer a 7-day no-obligation free trial for new users, no credit card required.
Image via Qwary
Bonus Tool #2: Qualaroo
Qualaroo, a survey software solution, is one of the closest SurveyMonkey alternatives. It is a good SurveyMonkey alternative due to its useful features like third-party integrations, multi-language support, and multi-channel distribution.
The tool offers 100+ templates for designing different types of surveys. It also has a vast library of questions that you can add to your surveys.
It enables you to create pop-up surveys to gather customer feedback in real time using its NudgeTM feature. Plus, it supports 21 languages to help you reach a global audience.
Qualaroo provides seamless integration with many CRM tools like HubSpot, Zapier, Salesforce, and Mailchimp.
One of the most attention-grabbing features of Qualaroo is Sentiment Analysis, which is powered by IBM Watson. You can analyze the verbatim responses from customers to gather conclusive feedback.
You can start by using the trial version and then get access to its premium features by upgrading to the paid plans. Subscriptions start from $80 per month for the Essentials plan and $160 per month for the Premium plan, both when billed annually.
Image via Qualaroo
Q1. Is SurveyMonkey anonymous?
If you are a survey creator, you can track respondents or collect their responses anonymously on SurveyMonkey.
All Collectors, except those from Facebook Messenger, allow creators to turn Anonymous Responses on or off. The same applies to the ability to track IP addresses.
Some platforms that integrate with SurveyMonkey also allow you to collect responses anonymously. However, you may have to change the settings on some of them to apply this.
On the other hand, if you need to collect the respondents' personal information, directly ask for it in the questions or configure the survey collector to gather the information automatically. Another option is to use email invitation collectors to track email invitations.
Note: Responses collected via Facebook Messenger cannot also be anonymous since they are associated with the respondent's first and last name on Facebook.
Q2. How to use SurveyMonkey?
A. Follow these steps when using SurveyMonkey:
- Click on “Create Survey” and choose to create your survey from scratch, copy a past survey, use one of SurveyMonkey's templates, or let them build one for you.
- Add your questions or use SurveyMonkey's Question Bank.
- Customize questions and choices to suit your goals.
- Create multiple pages depending on the questions you have.
- Personalize the experience for survey takers by applying logic to your survey. For example, the skip logic feature provides questions based on previous answers.
- Customize and fine-tune your survey using the design and display options.
- Preview your survey, edit mistakes, create a collector, and send it out.
Q3. How much does SurveyMonkey cost?
A. SurveyMonkey offers several payment plans.
a. A free Basic Plan
b. Personal Plans that include:
- Standard Monthly for $35 per month
- Advantage Annual for $34 per month
- Premier Annual for $99 per month
c. Business Plans that include:
- Team Advantage for $25 per user per month
- Team Premier for $75 per user per month
- Enterprise: Call to get pricing.
You can also choose to buy targeted responses.
Q4. What is better than SurveyMonkey?
A. Best SurveyMonkey alternatives include:
- Qualtrics XM
Q5. Is Google Forms better than SurveyMonkey?
A. Both Google Forms and SurveyMonkey are great, but you can compare features to determine which one serves your needs better.
Google Forms is free and allows you to create as many surveys and questions as you need. However, it offers fewer customization, collaboration, and randomization options. You also only get 16 basic templates and have to create custom graphs and charts manually.
SurveyMonkey’s free plan offers basic features. However, their paid option offers customization and collaboration features, conditional and branching logic options, various ways to collect responses, and detailed data visualization.
Q6. How many surveys can you create on SurveyMonkey for free?
A. You can create unlimited surveys with the free plan, but you have a limit of 10 questions or elements like descriptive text, images, or questions.
You can also collect many responses, but you can only view 40 per survey with the free plan. These responses also get deleted 60 days after you receive them.
Q7. What is the difference between SurveyMonkey and Qualtrics?
A. Both platforms allow you to collect input from people.
However, Qualtrics is more robust and targets organizations that collect vast amounts of data or need robust tools to analyze data. It offers advanced reporting features but may require a deeper learning curve and is more expensive than SurveyMonkey.
SurveyMonkey is easy to use, and while it has an enterprise service tier, it's better suited for individuals or small to medium-sized businesses. It integrates easily with other software and offers a free plan for individuals with limited survey capabilities.
Q8. What is the best free online survey tool?
A. These are the best free online survey platforms:
- Google Forms
Q9. Is SurveyMonkey secure?
Responses you collect from your respondents belong to you, and SurveyMonkey designs this data to comply with regulations.
Additionally, SurveyMonkey securely stores data collected in their SOC 2 accredited data centers and adheres to security best practices. They only transmit data via secure HTTPS connections and always protect user logins. The platform also encrypts data-at-rest using industry-standard algorithms.
Q10. What is the difference between SurveyMonkey and SurveyGizmo?
A. The difference is in the features they offer.
SurveyMonkey is easy to use, has robust data analysis, and their SurveyMonkey Genius AI and machine learning tool help you create better surveys. It also has features including communication management, project management, data export and import, etc.
SurveyGizmo offers high-level reporting, advanced question types, and robust survey logic. It also offers offline response collection, question blanching, email marketing, skip logic, etc.
If you’re disappointed by SurveyMonkey’s shortcomings, there are a lot of alternatives that you can check out. Most SurveyMonkey alternatives are available for free for a limited period of time. Before you commit to any tool, you can give these tools a try to see what fits the needs of your business.
Have you tried any of these SurveyMonkey alternatives for your business? Please share your experience with us in the comments section.
Disclosure: This content has a few affiliate links, which means if you click on them, I will get a commission (without any extra cost to you).