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Have you ever placed an online order through the Starbucks app? If you have, you might have noticed that an AI-powered chatbot takes your order. You can speak to it or type in your message. In such a case, the AI chatbot platform will help you when your order is expected to be ready and the total cost.
Similarly, the Pizza Hut chatbot on Facebook Messenger can help you order your pizza online. It can tell you all about their ongoing deals too.
Smart companies are integrating intelligent and interactive chatbots into their inbound marketing strategies. The artificial intelligence of interactive chatbots is revolutionizing the customer service experience.
With interactive chatbots, companies can give quick responses to their customers. By adding a chatbot to your website or on Facebook, you can provide information to customers whenever they need it.
Interactive chatbots are, essentially, intelligent programs that are capable of having conversations with humans. They can help to steer your online prospects through the sales funnel with ease, right from initial discussions to final conversions.
The Most Powerful Platforms to Build AI Chatbots for Your Business
You can find these interactive chatbots in apps, online messaging platforms, and on websites. Are you wondering how to create an interactive chatbot for your company? There are a variety of AI chatbot platforms available in the market.
Here is a list of 14 of the most popular online AI chatbot programs for your website and other platforms:
#1. AI Chatbot Platform: LivePerson
LivePerson is the industry leader in AI-powered chatbot technology and works with the world’s most innovative to brands to build, deploy, and optimize bots that increase sales and improve customer care. LivePerson’s conversational platform enables AI-powered chatbots to run on all of the most popular messaging channels including SMS, WhatsApp, Apple Business Chat, WeChat, Line, and Facebook Messenger along with messaging directly on a brand’s website or mobile app.
The LivePerson conversational AI platform includes a wide variety of capabilities. Conversation Builder, the company’s self-service chatbot building platform, makes it easy to build automated conversations using a point-and-click interface. Maven, the company’s AI-engine, works behind-the-scenes using advanced natural language understanding to detect intents and route conversations to the appropriate bots or human agents that are best equipped to handle the conversation.
In addition to LivePerson’s suite of proprietary AI technology, they offer unmatched bot development and optimization expertise. LivePerson harnesses 20 years of messaging transcript data, the industry’s largest conversation data set, to create a unique view of the most common intents for each industry and the different ways they’re expressed.
Schedule a demo today to see why the most innovative brands in the world choose LivePerson!
#2. AI Chatbot Platform: Botsify
Botsify is a popular online AI chatbot platform that helps you create intelligent chatbots for your website as well as popular messaging channels like Facebook Messenger and Slack, without having to spend your time and effort in coding.
This software solution has an easy-to-use drag-and-drop UI and is powered by AI and machine learning. This allows you to seamlessly transfer the conversation from a bot to a human agent in situations where the bot might not be suitably equipped to help the customer.
This popular intelligent chatbot software solution also introduces conversation forms using which you can collect information about your leads through chatbot conversations. Botsify offers multiple plugins to help you integrate it with your RSS Feed, Google Sheets, Shopify store, or Google search.
Their Self-Serviced Plan is priced at $50 per month. If you sign up for a year, you can get it for $520 per year.
For companies that want them to manage everything, they offer a Fully Managed Plan which costs $300 per month. To get a discount, you can sign up for a full year for $3,300.
#3. AI Chatbot Platform: Reply.ai
Reply is one of the most popular online AI chatbot platforms. It is an enterprise-level bot-building and management software solution. Also, it enables B2C communications to improve their customer service.
Their visual bot builder makes it easy to build intelligent bots for your website. They also have a specialized online chatbot software solution for ecommerce websites.
The dashboard for this software solution has built-in CRM, machine learning, and real-time insights to make smarter and faster bots. You can expand bot functionalities across the whole customer experience.
To find out the custom pricing for this popular online AI chatbot platform, please get in touch with their team.
#4. AI Chatbot Platform: Aivo
One of the most popular AI chatbot platforms, Aivo powers your customer support and helps you respond in real-time through text or voice. With Aivo’s interactive chatbot, you can take your customer service to the next level. Their software solution can help you increase conversions and optimize your resources.
With Aivo, you can give your customers a uniform experience whether they contact you through your app, website, Facebook, or WhatsApp.
Aivo’s AgentBot adapts itself according to the rules of a channel and responds automatically to provide your customers with a personalized experience. And Aivo’s AgentBot can easily integrate with third-party services like Zendesk, Salesforce, Zapier, Live, and many others.
Aivo’s Essential Plan, priced at $192 per month, is ideal for SMBs as it includes analytics and training, free content packs, and unlimited seats.
Their Advanced and Enterprise Plans come with a 14-day free trial. To find out the pricing of these plans, you can get in touch with their sales team.
#5. AI Chatbot Platform: Pandorabots
One of the top AI chatbot platforms, Pandorabots provides solutions for full turnkey chatbot development. This software solution is one of the oldest and largest chatbot hosting services in the world.
With this program, you can build and deploy interactive chatbots on your website, mobile apps, and popular messaging platforms like KiK, Twitter, Telegram, Line, and Slack. Pandorabots implements and supports AIML open standards. It enables two-way communication at scale.
Pandorabots packages are divided into four categories: Sandbox, Developer, Pro, and Enterprise. While Sandbox is free for all, the Developer and Pro packages are priced at $19 and $199 per month. To learn the price of the Enterprise package, you can get in touch with them.
#6. AI Chatbot Platform: Boost.ai
Boost is one of the top AI chatbot software solutions. It can help you build intelligent and interactive chatbots for your websites.
This software solution can help you provide quicker service to your customers. Additionally, they can also reduce their wait time by providing the answers to frequently asked questions automatically.
This popular online AI chatbot platform includes an easy-to-use API along with a conversation flow editor that helps you train your interactive chatbot easily without requiring any technical expertise. Boost has been successfully leveraged by leading companies in banking, insurance, HR, telecom, and even the public sector.
To find out the details of their packages, you can get in touch with their team.
#7. AI Chatbot Platform: Chatfuel
Chatfuel is one of the most popular chatbot software solutions that can help you create a Facebook Messenger chatbot easily. However, for companies looking to build a chatbot for their website, this may not be the right pick.
This top-notch online AI chatbot platform allows you to automatically provide the answers to the most commonly asked questions by your customers or prospects on Facebook Messenger.
You can even handover the conversation to a human agent in case your online bot isn’t able to answer the question appropriately. Such automation ensures that you never miss a chat from your customers and you can continue to provide them the support they need.
In case you don’t have the time to create your own online chatbot using Chatfuel’s software solution, their agency can help you create it too.
This popular intelligent AI chatbot platform has a free plan for companies who are just starting out. If you’re looking for advanced features, then their Pro and Premium levels might be more suitable for you. They are priced at $15 and $199 per month, respectively.
#8. AI Chatbot Platform: MobileMonkey
MobileMonkey is a software solution that helps you build intelligent chatbots to take your Facebook Messenger marketing to the next level.
You can use this online software solution to manage a number of lead generation activities such as chat blasts, drip campaigns, and list building. It also allows you to automate customer service by providing the answers to frequently asked questions and reduces the wait time. You can even override your intelligent chatbot and jump into the conversation at any time, seamlessly.
This popular AI chatbot platform has four plans for freelancers and agencies: Free, PRO, PRO Unicorn, and Team plan. The plans are priced from $19-$129.
#9. AI Chatbot Platform: Flow XO
Flow XO enables you to create intelligent and interactive chatbots without having to learn any coding.
Using their easy-to-use drag-and-drop editor, you can create logical workflows and then connect your chatbot to a software solution of your choice.
The best part is that this online AI chatbot platform integrates with a large number of third-party applications. You can create bots that integrate with services like Salesforce, Google Sheets, Twitter, and more. Their hosting and management features make it one of the top AI chatbot programs.
This software solution comes with flexible pricing. What it means is that you can top-up different services whenever required. For instance, their standard plan is available for $19 per month.
With an additional cost of $10 per month, you can add five bots or active flows. In the same way, an additional $25 per month can give you an add-on of 25,000 interactions.
#10. AI Chatbot Platform: Imperson
This intelligent AI chatbot platform develops enterprise chatbots that support text, audio, video, AR, and VR on all major messaging platforms. Their conversational bots provide authentic and engaging customer chat experiences.
With Imperson, you can create interactive chatbots for websites, Skype, Facebook Messenger, Kik, and other platforms.
The conversation navigator uses relationship memory, NLP user intents, and deep dialogue context to lead conversations. And the AI moderator helps to achieve customers’ goals. Imperson provides an end-to-end bot solution by hosting and deploying your bot and providing real-time insights to improve its performance.
To find out the pricing details for this AI chatbot platform, you’ll need to contact their team.
#11. AI Chatbot Platform: Its Alive
ItsAlive is one of the best AI chatbot programs for Facebook Messenger.
It enables you to engage with your Facebook community 24×7 with automated content to improve your response time significantly.
It can help you drive conversations and handle the top frequently asked questions directly through the chatbots by detecting keywords in Facebook Messenger. You can even seamlessly hand over the conversation to a human agent whenever needed.
This AI chatbot platform has five different plans which range from $19-$99 per month. Apart from this, they also have free and customized plans for companies.
#12. AI Chatbot Platform: ManyChat
ManyChat helps you create intelligent Facebook Messenger chatbots easily for marketing, sales, and customer service.
Their visual drag-and-drop bot-builder helps you set up a Facebook Messenger bot in a very short time.
It also provides you with a set of intelligent tools to help you grow your Messenger audience. And it helps you broadcast your messages effectively. You can also automate your Messenger marketing and send messages based on time delays or certain user actions.
This AI chatbot platform has two packages: Free and Pro. To find out the details of their Pro package, you need to sign up with them.
#13. AI Chatbot Platform: Meya.AI
Meya is a top AI chatbot platform that helps companies create bots to assist their customers in messaging and customer service. Meya web, a bot-first live chat, is also a great program that can be used on any website along with your bot.
This intelligent AI chatbot program has a code editor, live debugger, and a visualizer. With the help of Meya, companies can leverage AI for their customer service. You can build, train, and host your bots on Meya. And the best part is that you can easily scale your bots too. Meya integrates easily with third-party applications, which increases its usability.
This AI chatbot platform gives you a 14-day free trial period. To find out the prices of their AI chatbot program after the trial period, you can get in touch with their sales team.
#14. AI Chatbot Platform: Octane AI
Octane AI is, undoubtedly, one of the top AI chatbot creation platforms. Using it, companies can set up a bot for their Shopify stores in minutes and customize them.
This program helps you engage with your audience on Facebook Messenger and enables Messenger marketing.
With Octane AI bots, you can recover abandoned carts, automatically answer your customers’ queries, send follow up messages after purchases with shipping information and receipts, and much more.
This AI chatbot platform offers a basic plan for companies who are just starting out. It is priced at $9 per month.
Their Pro plan, which has advanced features, starts at $209 per month. Apart from this, they also have a special Enterprise plan for companies that have extensive usage. To find out the rate for this program, you can get in touch with their team.
Interactive chatbots can help you engage with your customers in a better and more personalized way. You can broadcast your offers and other marketing messages easily. They can also help you provide quick and efficient customer service.
The best part is you can deploy interactive chatbots on websites, apps, as well as other social media platforms.
The software solutions mentioned above are some of the top AI chatbot platforms in the business. So, choose the one you like the best to build your own interactive chatbot.
Do you know of any other popular AI chatbot platforms? Let me know in the comments below.